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Old 05-21-2019 | 01:20 PM
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Gets Weekends Off
 
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Default Nonrev quick help

I have a family member currently overseas flying standby trying to return to the USA, but the gate agent is saying he has a reservation, but no e ticket associated with the reservation code.

Customer agents here in the US couldn’t help me. I’m currently on hold to talk to the travel desk per the advice of the agents. Loooong wait.

Anyone has had this problem before? Any ideas what could be?
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Old 05-21-2019 | 01:59 PM
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Originally Posted by da42pilot
I have a family member currently overseas flying standby trying to return to the USA, but the gate agent is saying he has a reservation, but no e ticket associated with the reservation code.

Customer agents here in the US couldn’t help me. I’m currently on hold to talk to the travel desk per the advice of the agents. Loooong wait.

Anyone has had this problem before? Any ideas what could be?
Happened to me several months ago. Tried cancelling the reservation and rebooking several times (at the airport) That didn't work, so I had to wait on hold with the Travel desk until somebody answered and they were able to "ticket" the reservation
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Old 05-21-2019 | 02:02 PM
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it’s fixed. Some sort of glitch they haven’t been able to fix yet.

Thanks all!
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