Bribe vs Fair Pay
05-30-2012 | 05:45 AM
#11
HOSED BY PBS AGAIN
Joined: Mar 2005
Posts: 1,713
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And there you have it folks! Another company "saviour"......!!!! Probably thinks VJM'ing, picking up open time and helping the company out is a GREAT THING too!!!! Wooohooo PB is helping to save the company (does this sound familiar?)! Here's a newsflash PB...............treat your EMPLOYEES with a little dignity and respect and the rest will fall into place. The reason they're offering this is because things have gotten so CRAPPY lately that they're trying to do a little "damage control" to save some face. What a joke.
05-30-2012 | 05:47 AM
#12
HOSED BY PBS AGAIN
Joined: Mar 2005
Posts: 1,713
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"Personally, I think it's a good idea. What's wrong with providing excellent customer service? If this encourages employees to do so, we ALL win .. good customer service means repeat business means more revenue. Shouldn't we be encouraging that ? "
Wow, can I have more of that flavor koolaid? May I have another?
I will do exactly the same thing the company has done for me the past 8 years. Absolutely nothing till I have my contract!
Wow, can I have more of that flavor koolaid? May I have another?
I will do exactly the same thing the company has done for me the past 8 years. Absolutely nothing till I have my contract!
05-30-2012 | 06:14 AM
#13
Gets Weekends Off
Joined: Nov 2010
Posts: 3,071
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With the initiation of this program, is United saying that our service is sub par? If so, was the lack of this program the reason for past sub par customer service? Are there other underlying reasons driving the problem?
Solving problems with band aids only keeps the wound clean. Healing is another story.
Solving problems with band aids only keeps the wound clean. Healing is another story.
05-30-2012 | 06:40 AM
#14
Gets Weekends Off
Joined: Oct 2005
Posts: 2,497
Likes: 66
From: MD-11 FO
But Jeff already says he does that. He says it before every flight. I mean you can't run an airline from some corner office in a skyscraper.
05-30-2012 | 07:06 AM
#15
Thread Starter
Gets Weekends Off
Joined: Feb 2011
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This is for external consumption. It is part of the advertising and marketing plan to attempt to make the flying public feel that something is being done about the universally acknowledged declining quality of the product.
In particular, it is for the MileagePlus members to feel like they have a voice in fixing the problem--that they themselves have identified through their corporate contacts.
Unfortunately, far more MileagePlus members (and their companies) are probably voting with their feet, rather than in this lame and transparently cynical program, and moving their accounts to other airlines.
05-30-2012 | 07:22 AM
#16
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Joined: Feb 2011
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Like most lotteries, it targets the lower echelons of society's workforce with the hope, dream, or promise of a great return for minimal effort.
And in actuality, while one or two people are greatly rewarded, leaves all the others poorer and more certainly in a lifetime of poverty.
And the managers of the lottery? Perpetually richer, with a guaranteed endless stream of hopeful participants, and laughing all the way to the bank.
And in actuality, while one or two people are greatly rewarded, leaves all the others poorer and more certainly in a lifetime of poverty.
And the managers of the lottery? Perpetually richer, with a guaranteed endless stream of hopeful participants, and laughing all the way to the bank.
05-30-2012 | 08:29 AM
#18
Gets Weekends Off
Joined: Apr 2010
Posts: 453
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Last month I took the first SWA out and noticed this guy sitting in coach. I joking asked him "Made the switch, huh?". He looked at me and said "Sorry, I held out as long as I could. Way too many problems over the past year. I'm switching everything over in my company to SWA." No wonder my SW commute has been filling up over the past few months
05-30-2012 | 09:45 AM
#19
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Last month I took the first SWA out and noticed this guy sitting in coach. I joking asked him "Made the switch, huh?". He looked at me and said "Sorry, I held out as long as I could. Way too many problems over the past year. I'm switching everything over in my company to SWA."
05-30-2012 | 02:47 PM
#20
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Joined: Nov 2005
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From: Guppy Capt.
I knew a guy (small business owner type) from my commute. We usually took the first flight out to EWR in the morning and over time just recognized each other and said a cordial "Hi" to each other.
Last month I took the first SWA out and noticed this guy sitting in coach. I joking asked him "Made the switch, huh?". He looked at me and said "Sorry, I held out as long as I could. Way too many problems over the past year. I'm switching everything over in my company to SWA." No wonder my SW commute has been filling up over the past few months
Last month I took the first SWA out and noticed this guy sitting in coach. I joking asked him "Made the switch, huh?". He looked at me and said "Sorry, I held out as long as I could. Way too many problems over the past year. I'm switching everything over in my company to SWA." No wonder my SW commute has been filling up over the past few months
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12-05-2012 08:29 AM
