Anyone who thought merging two huge airlines could be done seamlessly was kidding themselves.

 

"He added the airline was now intent on providing better operational performance and consistently good customer service."

Sometimes a great contract gets the employees to provide great customer service which can make a weak company a strong one.

When a weak company undermines its employees by low balling and ropeadoping their contracts it's a downward spiral.

 

Yea, but I avoid them due to no inflight entertainment.

 

Yes apc a great contract would be a good start but the manner in which ual has treated it's employees over the years is hard to overcome. Hard to change the long term attitude, wish we could but I guess time wll tell.

 

Sorry. Couldn't help myself. Planes. That's all smiesdick sees. Planes will fix our problem. If we vote yes on this TA, we prove his point that labor is not now nor shall ever be any kind of stumbling block for running a successful airline. We are nothing more than a cog that occasionally needs to be tightened or loosened and maybe given a squirt of oil.

DAL is going to continue to kick our collective butts.
You will never be senior to me.

 

So true. The long-abused UAL employees appeared to look forward to new management. Maybe it was just "anyone but Tilton" but clearly there was some hope. Smisek had it completely within his control to capitalize on this hope, treat us with respect, make an honest offer, and instructed his team to move quickly on contracts.

Instead he began by saying we don't need labor for the merger, snobbishly relegated us to the back burner, and followed today's MBA model of slash and burn, Baghdad Bob the media and investors, and collect the millions.

And now he blames us! "He added the airline was now intent on providing better operational performance and consistently good customer service. “And there are people who don’t like that,” he said. “I understand that. What I want is those people to either change or leave.” "

It would be sad if failure had been inevitable but it's worse since it was absolutely not inevitable. A big event like a merger really is a chance to turn the tanker on a dime with respect to employee moral which translates to customer satisfaction. They chose not to.

 

FUPM. Vote no.

 

HEY! Remember your required talking points training about the 787 and rephrase that:

"The game-changing 787 will save the airline."