For United, Big Problems at Biggest Airline
#11
Sometimes a great contract gets the employees to provide great customer service which can make a weak company a strong one.
When a weak company undermines its employees by low balling and ropeadoping their contracts it's a downward spiral.
#13
Gets Weekends Off
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
"He added the airline was now intent on providing better operational performance and consistently good customer service."
Sometimes a great contract gets the employees to provide great customer service which can make a weak company a strong one.
When a weak company undermines its employees by low balling and ropeadoping their contracts it's a downward spiral.
Sometimes a great contract gets the employees to provide great customer service which can make a weak company a strong one.
When a weak company undermines its employees by low balling and ropeadoping their contracts it's a downward spiral.
#14
Banned
Joined APC: Oct 2010
Position: IAH 737 CA
Posts: 690
Talk about inane thread drift!
So you might hear the PTU barking for a minute after shutdown verses a better seat for 4 hours or so? I'll take the wider and significantly more comfortable seats any day over the guppy. And as far as sitting up front, its apples and watermelons. If I end up senior to you, I promise that I'll never bid any seat on a guppy for the rest of my career. You can have it.
What did you think about the article?
So you might hear the PTU barking for a minute after shutdown verses a better seat for 4 hours or so? I'll take the wider and significantly more comfortable seats any day over the guppy. And as far as sitting up front, its apples and watermelons. If I end up senior to you, I promise that I'll never bid any seat on a guppy for the rest of my career. You can have it.
What did you think about the article?
Sorry. Couldn't help myself. Planes. That's all smiesdick sees. Planes will fix our problem. If we vote yes on this TA, we prove his point that labor is not now nor shall ever be any kind of stumbling block for running a successful airline. We are nothing more than a cog that occasionally needs to be tightened or loosened and maybe given a squirt of oil.
DAL is going to continue to kick our collective butts.
You will never be senior to me.
#15
Instead he began by saying we don't need labor for the merger, snobbishly relegated us to the back burner, and followed today's MBA model of slash and burn, Baghdad Bob the media and investors, and collect the millions.
And now he blames us! "He added the airline was now intent on providing better operational performance and consistently good customer service. “And there are people who don’t like that,” he said. “I understand that. What I want is those people to either change or leave.” "
It would be sad if failure had been inevitable but it's worse since it was absolutely not inevitable. A big event like a merger really is a chance to turn the tanker on a dime with respect to employee moral which translates to customer satisfaction. They chose not to.
Last edited by APC225; 11-29-2012 at 07:56 AM.
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