CLazarus

From today's ALPA blast:

Would United be Stronger if Divided? - TheStreet

So, along with the ME3, NAI, low paying ULCCs, and activist hedge fund managers we have to put up with carping money managers who can't think beyond the next investor call. Guess our improved operational performance in recent months counts for nothing on the Street.

Beyond handing out more wings to kids or replacing everyone at Willis, any realistic suggestions on what we minions can do out on the line to improve our performance further? If growth/hiring slows so be it, but don't think we should be shrinking traffic at any of our hubs. IAD may be a bit of a laggard, but I've said elsewhere at least there is room for growth there compared to EWR.

cadetdrivr

UAL's problem is a revenue problem.

We have the routes, the aircraft, and the employees but we are currently unable to earn the same $$$ per seat as DAL (for example). Both LUAL and LCAL were in the top RASM tier of the industry prior to the merger so this is JS's legacy, IMHO.

Many high value passengers defected to competing airlines after the merger and if previous cycles repeat we will see customers return as our service levels, operating performance, and employee moral improve.

But it will take time.....

Arthur Vandelay

I was in the pool!!

UAL T38 Phlyer

The first half of that article is Doom and Gloom speculation (by the writer) that UA would be better by shrinking Dulles, and pooling IAD's traffic into EWR.

OK, EWR is jam-packed now. So I thought was a bit myopic.

The second half of the article includes input from United, who said shrinkage would be short-term gain; long-term loss.

They cited that if we pulled back, some unbridled newcomer would try to fill the gap, fizzle, and wither.

So I thoughts that was a rare moment of clarity, and made me a little more optimistic than the title implied.

ReadyRsv

"If TheStreet Lets Anyone Publish Can I Try?" An article by ReadyRSV @ TheStreet.com

680crewchief

I'm an architect.

PilotGR

All you have to do is get on social media and read comments about of customer service. Its amazing how much hate we get..

SpecialTracking

C'mon guys. Many of us have been here before. The ridicule, the public shaming, we are immune to it. It is what it is. Embrace the shrinkage and look for alternative avenues of pleasure.

full of luv

It's all resolved in the other thread.... 18,000 pilots by 2018

SVA402

It's to the point that it's almost unfair. Granted, we have a long way to go, but some people are just looking to be difficult. At the same time I see a lot of really cool things posted on social media that employees are doing to step up our game. Like others have said, I truly see things getting better. But it's going to take time. It will take time to get all the employees on board. The (perhaps rightfully) grumpy 30 year Captain/FA/Gate agent/etc that has been wronged by the company will take time to trust management and be on board with helping. And because of that it will take time for the customers to see a true change across the board. I hope the investors are willing to give it a chance because if management continues to lead this the right direction, it will improve. Employee morale will improve, in turn customer service will improve, in turn we'll get those high dollar customers back, and in turn profits will improve.