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JS on Hawaiian planes

Old Today | 11:08 AM
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Default JS on Hawaiian planes

Now that the merger of the reservations system is complete , was there also an update on how to JS on Hawaiian airplanes?
Their system of having to go to the service desk in HNL was painful.

I heard the issue was that Hawaian does not have internet access at their gates in HNL so agents can not get into CASS.
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Old Today | 01:32 PM
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Originally Posted by CaptainDooley
Now that the merger of the reservations system is complete , was there also an update on how to JS on Hawaiian airplanes?
Their system of having to go to the service desk in HNL was painful.

I heard the issue was that Hawaian does not have internet access at their gates in HNL so agents can not get into CASS.
We were told that for AS and OAL pilots you list at the gate for all flights (including Hawaiian metal) just like you always have. For HA pilots, we have to pre list for Hawaiian metal flights via ID90, but just list at the gate for Alaska metal flights. The problem is, online check in doesn't work for the ID90 listing, and none of the agents know how to check us in right now.
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Old Today | 07:13 PM
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I noticed that Fly doesn’t have the option to show intent to list for the JS on HA the way we do on the AS side. Every time I’ve showed the intention to list for the JS (checking the box on fly) it seems to confuse the gate agent.
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Old Today | 11:13 PM
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Originally Posted by Hornetdrvr
I noticed that Fly doesn’t have the option to show intent to list for the JS on HA the way we do on the AS side. Every time I’ve showed the intention to list for the JS (checking the box on fly) it seems to confuse the gate agent.
That’s because our contract is still in effect and has a specific process for the Jumpseat. List prior to 24-hours, and the most senior pilot (or 2) own the Jumpseat. List inside 24-hours, and the first pilot (or 2) to check in own it.

Much better policy than just showing up at the gate and praying. Plus it counts for our commuter policy which only requires one flight prior to show.

So any Jumpseating on HAL aircraft must honor the HAL contract, which requires the above process and obviously prioritizes HAL pilots.
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