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Originally Posted by Rather B Fishin
(Post 1264141)
T doesn't speak for the majority of DAL folks. As you can see by his "expertise" he should be a school superindendant or even head of the department of Education, he has ALL the answers....:rolleyes:
Spoken like a true unionist. Hey T I think the academy is lookin for a new Commandant.... |
My apologies if my questions are causing a flame. That was not my point. I will say though that using a word like "rape" is only used to scandalize, demonize and polarize.
Originally Posted by WHACKMASTER
(Post 1264321)
IF you are a member of the traveling public and NOT management, then allow me to just state that the cheap airfares (subsidized by employee wages.......of course, just like the high fuel bills that the airlines are/have been facing) have caused us to lose a lot of sympathy towards the flying public. Although, I sense that again IF you are part of the traveling public and not management, then most of your travels involve business and not the $199RT to FL.
Airline employees have watched their professions go down the schitter while the traveling public has been able to fly cheaper than what it costs them in gas to drive to their destination. That last part is just plain WRONG. From the Northeast to FL should be no less than $300RT, to the West Coast $500RT, and to Europe a least a grand RT, but I digress..... You prefer to fly with happy pilots? Guess what? Your pilots would prefer to be happy, but they along with our profession have been raped by management with the help of the courts for about three decades now. Perhaps you can understand that in our own little world there comes a time when enough's enough. Think..........the movie Falling Down. You can only push people so far and this profession's been pushed enough. Hopefully the wheels start coming off the bus so we can perhaps reverse the course a little. You also still hold this perception of the airline piloting career that was true perhaps 30-40 years ago but is a complete fantasy even just 10 years ago much less today. So what should you do regarding your travel plans on AA? Perhaps the best thing you can do is avoid traveling on them during these trying times. Maybe that'll send a message to their management. Furloughs suck, getting laid off sucks.
Originally Posted by LittleBoyBlew
(Post 1264312)
Another "Perfect example" of how ignorant the flying public is. Most think that we press a "fly" and "land" button...
Perhaps a documentary on the life of a "professional airline pilot" needs to air. If Jersey shore can get on the tube, perhaps the piloting profession might have a chance. We need to educate the public about the 16 hr duty days, the reduced rest overnights, the crash pads, the loss of vacation, pay, retirement, missed births, birth-days, anniversaries, X-mas, New years, kids ball games, poor diet, irregular bowel movements, DVTs, check rides, medicals, doctors notes for calling in sick, life expectancy, TSA harassment!! etc,etc,etc.... 99.9% of the flying public knows more about Snooky and lady gaga, than the job/lifestyle of those who run the front office, and so diligently perform their duty to guarantee their safety and all those on board.... 80+ hour work weeks. Don't even start on the TSA harassment - at least the pilots got some concessions from TSA, the flying public - I am guilty as soon as I buy a ticket. Most everything you mentioned is similar to my world too. I would bet it is similar to most 150K/150 segment fliers also. This isn't "Up In the Air" and a girl in every port travel for many of us. This would actually be really interesting. Pilots are the least public, sans mechanics, of all of the airline employees that are public facing. I don't care about the bean counters and marketing folks. And really I don't want to chat with the pilots. There job is much more than a couple of button pushes.
Originally Posted by XtremeF150
(Post 1264189)
You know Mr. Bone it is hard to trust someone that shows up late to the party claiming not to be undercover but having to much inside info.
Your knowledge of airline codes and our lingo is puzzling. Maybe you are legit but it looks like your are attempting a fire fight at first glance. I asked an honest question. In previous threads several of you suggested that the pilots are not doing enough to educate the public. Someone suggested canceling their subscription to the Dallas paper. So I will ask again, as a consumer what should I know? |
At American, we always do our best to provide our customers with a smooth travel experience. You may have seen recent media reports about American's operational challenges or even experienced a service disruption yourself. Whatever the circumstance, I am truly sorry for any inconvenience to you. I also want to let you know what's going on and assure you that we stand ready to help. Prior to recent issues, American has been running an extremely good operation, with reliability measures at their best levels in many years. The recent delays are due to the increase in maintenance write-ups by our pilots, many right at the time of departure. Our maintenance teams are responding appropriately to such reports, which may cause interruptions in our schedules. I know you will agree that nothing is more important than running a safe and reliable operation. Ensuring the safety of our customers is always our highest priority. We are taking several immediate steps to improve our service during this period. We are proactively reducing the rest of our September and October schedule by approximately one to two percent. These schedule adjustments will enable us to provide our customers with more reliable service while minimizing impact to travel plans. Additionally, we are increasing staffing of maintenance, reservations and airport personnel to offer you more flexible travel options. As always, our goal is to get you to your destination safely and on-time. Because you are a valued elite member, should you find that on your day of departure these issues will cause you to arrive more than one hour late at your final destination, all you have to do is ask and we'll do our best to arrange an alternative. We will seek out the best available reaccommodation, whether that is on American or on another carrier — or if you prefer, we will let you cancel your reservation and receive a refund. Your needs are our primary focus. Above all, I want to thank you for your business and your support. We do not take your loyalty for granted and are working hard on your behalf. Sincerely, http://www.aa.com/content/images/eSu...Sig_200x58.jpg Suzanne L. Rubin President AAdvantage® Loyalty Program |
Originally Posted by jabone
(Post 1264342)
This is what management just sent to out.
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Originally Posted by jabone
(Post 1264342)
This is what management just sent to out.
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Originally Posted by flyallnite
(Post 1264347)
Wow. So mgmt is now pressuring pilots who arrive at the aircraft late ( for whatever reason..delayed last leg etc...) to accept unairworthty aircraft into passenger service? That doesn't sound like a corporate culture that fosters safety. I can only hope that for the sake of the flying public that the pilots continue to do their jobs, even if it means vilification in the media.
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Originally Posted by jabone
(Post 1264354)
I didn't read the email that way. I read it as the pilots are focused on safety first.
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Originally Posted by jabone
(Post 1264338)
And really I don't want to chat with the pilots. There job is much more than a couple of button pushes.
Respect is not some one-way street that needs to be shown by employees to customers. Learn to show some and you may get better feedback. Come out demeaning the people you want answers from and I doubt you are going to get any objective information. There's much, much more to the airlines, our jobs, and our lives than 'knowing the lingo'. Unfortunately, many FF's think that riding in the cabin of the aircraft often qualifies them to make judgements about what's happening in front of the flight deck door. Nothing could be further from the truth. I'll leave you and your bias alone and go back to pushing buttons now. |
Originally Posted by LostInPA
(Post 1264360)
I had a very nice response typed out to address some of your concerns that you had posted earlier. Then, you posted the above.
Respect is not some one-way street that needs to be shown by employees to customers. Learn to show some and you may get better feedback. Come out demeaning the people you want answers from and I doubt you are going to get any objective information. There's much, much more to the airlines, our jobs, and our lives than 'knowing the lingo'. Unfortunately, many FF's think that riding in the cabin of the aircraft often qualifies them to make judgements about what's happening in front of the flight deck door. Nothing could be further from the truth. I'll leave you and your bias alone and go back to pushing buttons now. |
Originally Posted by detpilot
(Post 1264364)
I don't know if you quoted this incorrectly, but it sounds like he said our job is MORE than a couple of button pushes. ;)
Not really a fan of the 'pilots are the least public' part, either. I guess I can't figure out what the point was. |
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