UHC Rant
12-10-2018, 04:18 PM
#31
Back on Reserve
Joined APC: Dec 2012
Position: A330 FO
Posts: 672
Originally Posted by iaflyer
...with our company's health care coverage.
My wife had great coverage at through her work and we had an FSA credit card. We used it for anything medical - doctor office co-pays, FSA products at Kroger, dental...
My wife had great coverage at through her work and we had an FSA credit card. We used it for anything medical - doctor office co-pays, FSA products at Kroger, dental...
12-19-2018, 02:03 PM
#32
Gets Weekends Off
Thread Starter
Joined APC: Sep 2008
Position: Kickin’ Back
Posts: 6,971
This would be comical if it wasn't so pathetic.
After all the above, I send in a letter of appeal to dispute the denial........Today I get the letter returned because the Post Office cannot deliver to the PO Box number for the Appeals.........The PO Box number that's listed on the denial letter!!! Holy Crap! What do I have to do!!!
Denny
After all the above, I send in a letter of appeal to dispute the denial........Today I get the letter returned because the Post Office cannot deliver to the PO Box number for the Appeals.........The PO Box number that's listed on the denial letter!!! Holy Crap! What do I have to do!!!
Denny
12-19-2018, 02:16 PM
#33
Gets Weekends Off
Joined APC: Mar 2015
Position: stake holder ir.delta.com
Posts: 10,051
Originally Posted by Denny Crane
This would be comical if it wasn't so pathetic.
After all the above, I send in a letter of appeal to dispute the denial........Today I get the letter returned because the Post Office cannot deliver to the PO Box number for the Appeals.........The PO Box number that's listed on the denial letter!!! Holy Crap! What do I have to do!!!
Denny
After all the above, I send in a letter of appeal to dispute the denial........Today I get the letter returned because the Post Office cannot deliver to the PO Box number for the Appeals.........The PO Box number that's listed on the denial letter!!! Holy Crap! What do I have to do!!!
Denny
Just printed a label for the shredder that says - suggestion box.
12-19-2018, 02:35 PM
#35
Gets Weekends Off
Thread Starter
Joined APC: Sep 2008
Position: Kickin’ Back
Posts: 6,971
Ha Ha!
Well, I just got off the phone with a UHC claims rep. She looked up the claim and was just as stunned as I was with the "illegible" reason for why the claim was denied. She looked at it an cannot figure out why it was denied. All the information is clearly there and, get this, LEGIBLE! She couldn't do anything right then but is resubmitting it and going to make sure an actual person looks at it... She is also putting a note on it that I want a call when it gets looked at/processed again.
Plus I got the REAL address to send an appeals to now. I should charge them for the price of 2 stamps...
Denny
Well, I just got off the phone with a UHC claims rep. She looked up the claim and was just as stunned as I was with the "illegible" reason for why the claim was denied. She looked at it an cannot figure out why it was denied. All the information is clearly there and, get this, LEGIBLE! She couldn't do anything right then but is resubmitting it and going to make sure an actual person looks at it... She is also putting a note on it that I want a call when it gets looked at/processed again.
Plus I got the REAL address to send an appeals to now. I should charge them for the price of 2 stamps...
Denny
12-19-2018, 02:56 PM
#36
Gets Weekends Off
Joined APC: Nov 2013
Position: Fastest Hunk of Junk in the Galaxy
Posts: 1,657
Originally Posted by Denny Crane
Ha Ha!
Well, I just got off the phone with a UHC claims rep. She looked up the claim and was just as stunned as I was with the "illegible" reason for why the claim was denied. She looked at it an cannot figure out why it was denied. All the information is clearly there and, get this, LEGIBLE! She couldn't do anything right then but is resubmitting it and going to make sure an actual person looks at it... She is also putting a note on it that I want a call when it gets looked at/processed again.
Plus I got the REAL address to send an appeals to now. I should charge them for the price of 2 stamps...
Denny
Well, I just got off the phone with a UHC claims rep. She looked up the claim and was just as stunned as I was with the "illegible" reason for why the claim was denied. She looked at it an cannot figure out why it was denied. All the information is clearly there and, get this, LEGIBLE! She couldn't do anything right then but is resubmitting it and going to make sure an actual person looks at it... She is also putting a note on it that I want a call when it gets looked at/processed again.
Plus I got the REAL address to send an appeals to now. I should charge them for the price of 2 stamps...
Denny
12-19-2018, 06:14 PM
#39
Back on Reserve
Joined APC: Dec 2012
Position: A330 FO
Posts: 672
Originally Posted by Denny Crane
Lol badflaps!
Han,
I'm sorry you had to go thru that BS. I hope your mom is okay.
Hopefully this will all be taken care of in by the end of next week.
Denny
Han,
I'm sorry you had to go thru that BS. I hope your mom is okay.
Hopefully this will all be taken care of in by the end of next week.
Denny
12-19-2018, 06:33 PM
#40
Gets Weekends Off
Thread Starter
Joined APC: Sep 2008
Position: Kickin’ Back
Posts: 6,971
Originally Posted by captkdobbs
I'm looking forward to the resolution/next step UHC takes. Will you let us know if it gets resolved? I'm liking our insurance/HSA/L.P. FSA situation less and less with every story like this.
Denny
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