until the next holiday....then meltdown again

I think leaving the article undated let’s them easily use it over and over again when this happens. So each holiday meltdown they can stay consistent in their messaging to angry customers 😀.

Looking at flightaware we are up to 75 cancellations for today. Not sure about previous days... ouch...

i remember most of the usual crowd starting the concession talk. The CVG boys certainly have been quiet lately. Hopefully the new norm.

Got my jab last night. I’m the problem, sorry. The memo came out hours later. I understand I let you all down. This is not my usual MO. I will set up a hand picked committee with a diverse background to evaluate this. The committee will have broad latitude to investigate and your cooperation is appreciated. The committee will report their findings directly to me. Secondly, I will personally oversee the implementation of the recommendations for implementing all necessary steps to correct this oversight. You have my full commitment that this will be addressed immediately and thoroughly. Once again I am deeply sorry for your inconvenience and thank you for your support.

I’ve never seen so many people so happy when their company is having a hard time, regardless of how they think it happened. I just don’t get the whole ‘good, I hope they choke on it’ attitude.

Happy Easter.

well said.

I can’t speak for others but for me it’s more of an “any one of us could have told them this is exactly what would happen and here we are” kind of validation.

Agreed. Maybe it's because I'm young, but I want Delta to go forth and prosper in a manner that benefits all stake holders, especially us employees who have hitched our cart to this mule for the next 30+ years. Really, truly I do. But God damn...there has got to be a better way!

There is. It starts with the BOD removing Ed.

Happy? No. More likely a certain amount of schadenfreude.