Easter Meltdown
04-04-2021, 03:39 AM
#31
Gets Weekends Off
Joined APC: Dec 2008
Position: NYC ER
Posts: 470
Originally Posted by TED74
I stumbled across this online when trying to ascertain how many cancellations we’ve has so far this weekend, under the heading “This isn’t who we are.” The article wasn’t dated, but I can think of half a dozen incidents this could have pertained to, including this weekend. It seems this is EXACTLY who we are.
“This isn’t the quality of service, the reliability that you've come to expect from Delta Air Lines," Bastian said. "We’re very sorry, I’m personally very sorry.”
Bastian thanked customers for their patience and loyalty while acknowledging their frustration. "We’ll do everything we can to make sure this never happens again," he said.
“This isn’t the quality of service, the reliability that you've come to expect from Delta Air Lines," Bastian said. "We’re very sorry, I’m personally very sorry.”
Bastian thanked customers for their patience and loyalty while acknowledging their frustration. "We’ll do everything we can to make sure this never happens again," he said.
04-04-2021, 04:55 AM
#32
Gets Weekends Off
Joined APC: Dec 2013
Posts: 270
Originally Posted by TED74
I stumbled across this online when trying to ascertain how many cancellations we’ve has so far this weekend, under the heading “This isn’t who we are.” The article wasn’t dated, but I can think of half a dozen incidents this could have pertained to, including this weekend. It seems this is EXACTLY who we are.
“This isn’t the quality of service, the reliability that you've come to expect from Delta Air Lines," Bastian said. "We’re very sorry, I’m personally very sorry.”
Bastian thanked customers for their patience and loyalty while acknowledging their frustration. "We’ll do everything we can to make sure this never happens again," he said.
“This isn’t the quality of service, the reliability that you've come to expect from Delta Air Lines," Bastian said. "We’re very sorry, I’m personally very sorry.”
Bastian thanked customers for their patience and loyalty while acknowledging their frustration. "We’ll do everything we can to make sure this never happens again," he said.
Looking at flightaware we are up to 75 cancellations for today. Not sure about previous days... ouch...
04-04-2021, 05:10 AM
#33
Gets Weekends Off
Joined APC: Dec 2009
Position: Capt
Posts: 2,023
Originally Posted by 2StgTurbine
Remember when they said they could staff the airline with 5,200 pilots...
04-04-2021, 05:22 AM
#34
Gets Weekends Off
Joined APC: Mar 2015
Position: stake holder ir.delta.com
Posts: 10,027
Got my jab last night. I’m the problem, sorry. The memo came out hours later. I understand I let you all down. This is not my usual MO. I will set up a hand picked committee with a diverse background to evaluate this. The committee will have broad latitude to investigate and your cooperation is appreciated. The committee will report their findings directly to me. Secondly, I will personally oversee the implementation of the recommendations for implementing all necessary steps to correct this oversight. You have my full commitment that this will be addressed immediately and thoroughly. Once again I am deeply sorry for your inconvenience and thank you for your support.
04-04-2021, 05:42 AM
#35
Gets Weekends Off
Joined APC: Aug 2015
Position: Gramercy Riffs
Posts: 491
I’ve never seen so many people so happy when their company is having a hard time, regardless of how they think it happened. I just don’t get the whole ‘good, I hope they choke on it’ attitude.
Happy Easter.
Happy Easter.
04-04-2021, 05:48 AM
#36
Gets Weekends Off
Joined APC: Sep 2016
Posts: 6,716
Originally Posted by beernutt
I’ve never seen so many people so happy when their company is having a hard time, regardless of how they think it happened. I just don’t get the whole ‘good, I hope they choke on it’ attitude.
Happy Easter.
Happy Easter.
04-04-2021, 05:56 AM
#37
Gets Weekends Off
Joined APC: Dec 2010
Position: 320B
Posts: 369
Originally Posted by beernutt
I’ve never seen so many people so happy when their company is having a hard time, regardless of how they think it happened. I just don’t get the whole ‘good, I hope they choke on it’ attitude.
Happy Easter.
Happy Easter.
04-04-2021, 06:10 AM
#38
Gets Weekends Off
Joined APC: Dec 2005
Position: 7ER B...whatever that means.
Posts: 3,966
Originally Posted by Bert Sampson
I can’t speak for others but for me it’s more of an “any one of us could have told them this is exactly what would happen and here we are” kind of validation.
04-04-2021, 06:14 AM
#39
Gets Weekends Off
Joined APC: Jul 2014
Position: MD88
Posts: 1,356
Originally Posted by freezingflyboy
Agreed. Maybe it's because I'm young, but I want Delta to go forth and prosper in a manner that benefits all stake holders, especially us employees who have hitched our cart to this mule for the next 30+ years. Really, truly I do. But God damn...there has got to be a better way!
04-04-2021, 06:26 AM
#40
Gets Weekends Off
Joined APC: Mar 2008
Posts: 3,838
Originally Posted by beernutt
I’ve never seen so many people so happy when their company is having a hard time, regardless of how they think it happened. I just don’t get the whole ‘good, I hope they choke on it’ attitude.
Happy Easter.
Happy Easter.
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