|
Originally Posted by Gundam
(Post 3381618)
So awful? Is it meant to be some kind of hazing? I figured Delta would be the most put together, but it might have the least functional/friendly/useable pre and post hire process I've experienced. You have to call a number to schedule an interview, no one answers or it's busy, it's hard to hear the person. You get an email with links that it says might not be activated yet? The phone numbers listed don't seem to take you into any relevant options, then you get disconnected...??? Everyone else just uses email and can reschedule for you the same way or at least answers the phone.
Does this lack of technological sophistication extend to daily operations? It has been kind of shocking and off putting since it's one thing I think airlines can really use to differentiate themselves and capture market share(digital integration and ease of use or at least purchasing). What is the deal? |
To the OP, just get use to it here. Many many things are antiquated requiring unnecessary steps in modern society. But as the corporate slogan goes "That's the Delta difference".
|
Originally Posted by Gundam
(Post 3381668)
Oook is it accessible online from a phone at least, or is that why airport show time is 1 hour? What does Delta do with its money instead of modernizing its information infrastructure(other than buying refineries since they still print plenty more)?
FWIW, you will fit right in here with the level of complaining considering you’re not even on property. ”If you think you hate it now, wait till you drive it!” Love, Cisive/Carco |
Originally Posted by Gundam
(Post 3381668)
Oook is it accessible online from a phone at least, or is that why airport show time is 1 hour? What does Delta do with its money instead of modernizing its information infrastructure(other than buying refineries since they still print plenty more)?
|
Scheduling the interview by phone was painless last year as they answered on the first attempt. So had no issues with that. But it’s definitely bad for the brand if folks can’t get through on the phone now. They should have an online scheduling system.
Scheduling and rescheduling class date was done via email and quite straight forward. Onboarding links that don’t work straight away are really unnecessarily sent before your first day. Apart from direct deposit info which you want to fill in ASAP to start getting paid and adding your dependents to get them on healthcare and travel, the rest like selection of benefits could wait until you show up. Got a month to make your selections. Once you get to Indoc it’s very organized and concise. The people in charge of Indoc and the delivery team are fantastic. What every issues you might have, they’ll support you. The Pilot Assist team accessed through the app is an excellent feature. They reply straight away and will work out whatever issues need working out. Overall I found the onboarding process much smoother than the previous two companies where I worked. |
I want to see the dude try to pick up a trip on icrew for the first time… that should be good.
|
Originally Posted by CBreezy
(Post 3381670)
To be fair, we will have a digital flight plan app by this summer
I don’t read read many non-mandatory company memos. That’s great news. |
Originally Posted by DeltaboundRedux
(Post 3381943)
Hallelujah!
I don’t read read many non-mandatory company memos. That’s great news. |
Originally Posted by GogglesPisano
(Post 3381695)
What grinds my gears is:
All we need is a PDF/HTML copy of the flight plan. That's it. Like we have now. Just forget the paper. We sign the FDRA via ACARS. But instead we have to buy some new software/program and be retrained. Simple is better. I for one hope they reorganize the release. It's so haphazard and bulky, and formatted for a paper-scroll. Needs to be trimmed back big time, with the most referenced info consolidated together without bouncing around. All the extra mounds of less demanding info get located in some other further away section where it can be referenced if needed. Since its electronic, broken into sections/tabs via links with an always accesable hamburger button or the like table of contents to quickly get to what you looking for. Page 1 info: Scheduled Dept/Arr times, Flight time, fuel info, CRZ alt, employee# for ACARS init page, TAF single line of forecast used for ETA, MELs(linked), dispatcher remarks...am I missing something? |
MS-DOS
Originally Posted by ebl14
(Post 3381914)
I want to see the dude try to pick up a trip on icrew for the first time… that should be good.
The F1 = Main Menu, F2 = Previous and other MS-DOS-isms of iCrew are quite nostalgic. 😁 I feel for the millennials coming onboard though, who might not find some of the IT as amusing. |
| All times are GMT -8. The time now is 07:57 PM. |
Website Copyright © 2026 MH Sub I, LLC dba Internet Brands