Any "Latest & Greatest" about Delta?
12-04-2012 | 09:42 AM
Runs with scissors
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From: Going to hell in a bucket, but enjoying the ride .
That was just wrong, on so many levels!
Here, wash your ears out with this! Stick with it, at about 3:00 Jimmy goes off on a two minute solo:
Led Zeppelin - Earl's Court (1975) - "Bron-Yr-Aur Stomp" - YouTube
Here, wash your ears out with this! Stick with it, at about 3:00 Jimmy goes off on a two minute solo:
Led Zeppelin - Earl's Court (1975) - "Bron-Yr-Aur Stomp" - YouTube
12-04-2012 | 10:03 AM
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From: Light Chop
When they wrote the PA's in the gatehouse memo, they just had this mistaken impression that their pilots look like this...
In reality we look more like this...
In reality we look more like this...
12-04-2012 | 10:31 AM
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From: Light Chop
On the subject of gate house PA's.
Back in 2000 at Continental Express we had a pamphlet written on how to make good PAs and it had some canned PAs we could use. The person who wrote it was a bit... well... see the big picture above. Went so far as to use their name as the example name in the pamphlet which led many pilots to make PAs using his name.
Anyways, I'm trying to find some good canned speeches we can use and I think I found one. It's from Mark Twain called Our Fellow Savages.
We'll replace some of the text to make it applicable to our gate house situations.
CAPTAIN GATE HOUSE SPEECH TEMPLATE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by [use real name], a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The [mechanical/weather/staffing issue] will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the [insert delay issue] is a repulsive one. It was a case of [delay issue] leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is [delayed issue].
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [delay issue], but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the [delay issue]. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the [delay issue] in 15 minutes.
Back in 2000 at Continental Express we had a pamphlet written on how to make good PAs and it had some canned PAs we could use. The person who wrote it was a bit... well... see the big picture above. Went so far as to use their name as the example name in the pamphlet which led many pilots to make PAs using his name.
Anyways, I'm trying to find some good canned speeches we can use and I think I found one. It's from Mark Twain called Our Fellow Savages.
We'll replace some of the text to make it applicable to our gate house situations.
CAPTAIN GATE HOUSE SPEECH TEMPLATE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by [use real name], a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The [mechanical/weather/staffing issue] will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the [insert delay issue] is a repulsive one. It was a case of [delay issue] leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is [delayed issue].
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [delay issue], but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the [delay issue]. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the [delay issue] in 15 minutes.
Last edited by forgot to bid; 12-04-2012 at 10:42 AM.
12-04-2012 | 10:36 AM
Runs with scissors
Joined: Dec 2009
Posts: 7,847
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From: Going to hell in a bucket, but enjoying the ride .
Thanks FTB!
This is the only part I'll be able to remember, but by god, I'm using it!
"I've never been so sick in all my lifethan I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]"
This is the only part I'll be able to remember, but by god, I'm using it!
"I've never been so sick in all my lifethan I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]"
12-04-2012 | 10:42 AM
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From: Light Chop
Hey, we have to be as good as lawyers and really never get to the point while also making sure nobody wants us to either.
12-04-2012 | 10:46 AM
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From: Light Chop
Here, we'll give an example:
CAPTAIN GATE HOUSE SPEECH, MD-90 LEFT HYDRAULIC OVERHEAT EXAMPLE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by Captain Tim Bo, a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
[pause for laughter to stop]
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The MD-90s hydraulic system overheating will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the hydraulic overheat problem is a repulsive one. It was a case of hydraulic leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is that one of the two hydraulic systems [tears] overheated on taxi.
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [look down at notes] hydraulic overheat, but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the hydraulic overheat issue. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the hydraulic overheat problem in 15 minutes.
CAPTAIN GATE HOUSE SPEECH, MD-90 LEFT HYDRAULIC OVERHEAT EXAMPLE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by Captain Tim Bo, a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
[pause for laughter to stop]
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The MD-90s hydraulic system overheating will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the hydraulic overheat problem is a repulsive one. It was a case of hydraulic leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is that one of the two hydraulic systems [tears] overheated on taxi.
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [look down at notes] hydraulic overheat, but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the hydraulic overheat issue. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the hydraulic overheat problem in 15 minutes.
12-04-2012 | 10:47 AM
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From: Light Chop
There really needs to be a decision tree made on how best to handle the gate house PA.
Thoughts on how it should go?
Thoughts on how it should go?
12-04-2012 | 10:54 AM
Runs with scissors
Joined: Dec 2009
Posts: 7,847
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From: Going to hell in a bucket, but enjoying the ride .
I'm thinking that before we do, we are going to have to talk to the dispatcher and gather the Conflict Resoloution Team, then have a Huddle for Excellence, and of course a "But For" test!
Then, and only then, will we be able to run the Decision Tree...
After the afore mentioned PA, of course!
12-04-2012 | 10:55 AM
Doesn't Get Weekends Off
Joined: Jun 2007
Posts: 2,599
Likes: 2
On the subject of gate house PA's.
Back in 2000 at Continental Express we had a pamphlet written on how to make good PAs and it had some canned PAs we could use. The person who wrote it was a bit... well... see the big picture above. Went so far as to use their name as the example name in the pamphlet which led many pilots to make PAs using his name.
Back in 2000 at Continental Express we had a pamphlet written on how to make good PAs and it had some canned PAs we could use. The person who wrote it was a bit... well... see the big picture above. Went so far as to use their name as the example name in the pamphlet which led many pilots to make PAs using his name.
12-04-2012 | 11:00 AM
Gets Weekends Off
Joined: Jun 2009
Posts: 5,113
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Here, we'll give an example:
CAPTAIN GATE HOUSE SPEECH, MD-90 LEFT HYDRAULIC OVERHEAT EXAMPLE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by Captain Tim Bo, a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
[pause for laughter to stop]
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The MD-90s hydraulic system overheating will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the hydraulic overheat problem is a repulsive one. It was a case of hydraulic leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is that one of the two hydraulic systems [tears] overheated on taxi.
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [look down at notes] hydraulic overheat, but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the hydraulic overheat issue. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the hydraulic overheat problem in 15 minutes.
CAPTAIN GATE HOUSE SPEECH, MD-90 LEFT HYDRAULIC OVERHEAT EXAMPLE:
"Ladies and gentlemen: The next PA in this concourse will be delivered this evening, by Captain Tim Bo, a gentleman whose high character and unimpeachable integrity are only equaled by his comeliness of person and grace of manner.
And I am that man!
[pause for laughter to stop]
I was obliged to excuse the gate agent from introducing me, because he/she never compliments anybody and I knew I could do it just as well.
The MD-90s hydraulic system overheating will be the subject of my lecture--when I get to it. And I shall endeavor to tell the truth as nearly as a pilot can. If I embellish it with a little nonsense, that makes no difference; it won't mar the truth; it is only as the barnacle ornaments the oyster by sticking to it.
Unfortunately, the hydraulic overheat problem is a repulsive one. It was a case of hydraulic leprosy, of so dreadful a nature that I have never been able to get it out of my mind since I heard about it a few minutes ago. I don't intend that it shall give a disagreeable complexion to this lecture at all, but inasmuch as it is what is keeping us delayed.
It is a very hard matter to get a disagreeable object out of one's memory. I discovered that a good while ago. When I made my way down the jetway today I was shown some very interesting things, and I expected to recollect every one of them and pass them along to you-- but I didn't. I forgot every one of them--except one-- and that I remembered because it was unpleasant. It is that one of the two hydraulic systems [tears] overheated on taxi.
I've never been so sick in all my life than I am now to have to tell you that, [dramatic pause, consider putting head down on gate counter] we are going to be delayed today because of it.[consider pounding fist 3 times on counter, do not lift your head]
But I am losing time; what I have been saying don't bear strictly on the [look down at notes] hydraulic overheat, but one reminiscence leads to another, and I am obliged to bring myself down in this way, on account of that unpleasant thing that I first saw there. It is not safe to come to any important matter in an entirely direct way. When a young gentleman is about to talk to a young lady about matrimony he don't go straight at it. He begins by talking about the weather. I have done that many a time.
My next remarks will refer to the hydraulic overheat issue. Now if an impression has gotten to you that this issue will cause us to go cartwheeling down the runway in a ball of flames, that is the error I wish to combat.
But I must run at this point. I'll be back to talk to you more about the hydraulic overheat problem in 15 minutes.
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