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Envoy Pilot Errors brings FAA stern warning

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Old 03-27-2021, 06:34 AM
  #91  
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Originally Posted by Cujo665 View Post
A great example is the regional industry wide 25 minute turn. Nobody outside the regional industry does it that way. 25 minutes is not enough time to do everything in FM-1 and everybody knows it. However, since every regional is doing it, the individual pilot is the bad guy when he/she puts their foot down to do things by the book and takes a delay on each flight. This is the type of regional systemic issue that is not unique to Envoy.
Welp when 99.9% of pilots here are able to perform their duties in 25 minutes, along with nearly everyone at every other regional (along with Southwest), maybe the principle of the 25 minute turn isn’t the problem.
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Old 03-27-2021, 06:43 AM
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Originally Posted by 3400 View Post
Welp when 99.9% of pilots here are able to perform their duties in 25 minutes, along with nearly everyone at every other regional (along with Southwest), maybe the principle of the 25 minute turn isn’t the problem.
you should spend more time in the books if you think that’s true.
Getting everything done does not mean it’s being done correctly.

yes, I and everybody else can turn in 25 minutes, but to do so requires short cutting. To claim otherwise is a lie. You might want to review the preflight duties more closely. Especially where it says BOTH pilots. Anybody can split the duties and turn in 25 minutes. Splitting the duties is not what the books call for in most cases.

you’re proving the point. It’s systemic, even to the point of pilots defending the indefensible.
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Old 03-27-2021, 06:48 AM
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Originally Posted by Cujo665 View Post
unfortunately, it is real. I’ve read the whole thing. It’s a six page attachment to the FAA cover letter. It is on FAA letterhead, it does have the CMO office information.
The takeaway is the systemic issues are pushing pilots to make poor decisions.

we told the company long ago that RW was not the guy for VP of flight ops. The constant pilot pushing, repeated carpet dances, chipping away at the system to speed it up and reduce costs eventually takes you to a place where insufficient safeguards exist to prevent or catch human error.

A great example is the regional industry wide 25 minute turn. Nobody outside the regional industry does it that way. 25 minutes is not enough time to do everything in FM-1 and everybody knows it. However, since every regional is doing it, the individual pilot is the bad guy when he/she puts their foot down to do things by the book and takes a delay on each flight. This is the type of regional systemic issue that is not unique to Envoy.

Envoy once sent out an HI6 to the entire pilot staff congratulating a crew for doing an 11 minute turn. What should have happened was them being called in to ask which FM-1 preflight duties were ignored or not complied with.
Instead, this management team held up that 11 minute turn as a model for all.
that’s a systemic issue, not a pilot issue.
The reality is you can barely get a full plane of people and their bags on and off the plane in that amount of time. You have to ask was that 11 minute turn full on both legs? I doubt it.

Those minimum time turns and AAG insisting on “banking” the arrivals and departures at hubs do nothing but cause a cascade of delays. All it takes is a few passengers dragging down the system because they snuck a bag slightly too big for the overhead onboard or a mother with an infant that the FA can’t see doing a count and things get out of whack. That doesn’t take into consideration of weather. All those things in the FOM that have to be done usually are waiting for about three other things to be done so they can be accomplished in sequence.

Banking the arrivals and departures may make connections slightly more efficient but doesn’t help the overall system. DFW goes through waves of pandemonium and desolation. Much like the saying slow is smooth and smooth is fast. I think everything could be improved by dreading things out just a bit and slowing it down.

Think about when training was running at full tilt. Every seat was booked solid. One little hiccup in a sim not working, a sickness or someone needing a little more time and it added WEEKS to the schedule because that’s how long it would take to get back in the system.
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Old 03-27-2021, 07:04 AM
  #94  
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Originally Posted by pitchattitude View Post
The reality is you can barely get a full plane of people and their bags on and off the plane in that amount of time. You have to ask was that 11 minute turn full on both legs? I doubt it.
exactly. Now let’s have each pilot program their own FMS. Then together do an FMS route validation check (or whatever they’re calling reviewing the route together these days), both pilots reading ALL NOTAMS (that alone is a good 5-8 minutes each if you read fast and aren’t skipping - leaving 8-14 minutes left for everything else).
Both pilots reviewing the entire flight plan, alternate airports and that they’re legal...... the list of shared duties is lengthy. Most crews split the duties and rely that the other pilot did their part correctly.

the 11 minute turn was reportedly only a few pax on each leg, but its barely enough time for one pilot to read the entire flight plan and all the NOTAMS, let alone both.
again, the company emailed that to all the pilots as an example of good work. That’s systemic.
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Old 03-27-2021, 07:09 AM
  #95  
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Don’t you think it’s somewhat suspect that these supposed letters came out just after the ASAPs message we received? The narrative letter is all in pilot talk. Not government talk. The date of the supposed letter is conveniently just before that.

Just because one has seen the documents doesn’t mean they’re real.

All of the info on the documents (addresses, etc) may be found easily on the internet.

If someone saw them somewhere outside of FB or knows of the company acknowledging their existence in any way, I’d be really curious to hear about it.

Last edited by Apachepilot; 03-27-2021 at 07:12 AM. Reason: Thought of more
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Old 03-27-2021, 07:19 AM
  #96  
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Originally Posted by Apachepilot View Post
Don’t you think it’s somewhat suspect that these supposed letters came out just after the ASAPs message we received? The narrative letter is all in pilot talk. Not government talk. The date of the supposed letter is conveniently just before that.

Just because one has seen the documents doesn’t mean they’re real.

All of the info on the documents (addresses, etc) may be found easily on the internet.

If someone saw them somewhere outside of FB or knows of the company acknowledging their existence in any way, I’d be really curious to hear about it.

if there were anything false or inaccurate they’d have been all over this a long long time ago. AAG is only paralyzed when things are true and they’re playing the internal blame game.
it’s a letter from the POI to Pedro.
his number is on the letter, call and ask him.


it’s one CMO office calling out the systemic issues that have developed at the carrier. It should be all the regional CMO offices, the same issues are present at all.
once you get out of the regional industry you realize how screwed up it really is. The whole one level of safety is a catch phrase with zero base in fact.
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Old 03-27-2021, 07:35 AM
  #97  
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Originally Posted by Apachepilot View Post
Don’t you think it’s somewhat suspect that these supposed letters came out just after the ASAPs message we received? The narrative letter is all in pilot talk. Not government talk. The date of the supposed letter is conveniently just before that.

Just because one has seen the documents doesn’t mean they’re real.

All of the info on the documents (addresses, etc) may be found easily on the internet.

If someone saw them somewhere outside of FB or knows of the company acknowledging their existence in any way, I’d be really curious to hear about it.
nowhere nearly as suspicious as a 4 year member posting their first 4 posts ever.
Which media or company stooge are you again?
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Old 03-27-2021, 07:47 AM
  #98  
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Originally Posted by Cujo665 View Post
Yeah, it's still up over on some other sites. it is embarrassing, but it's management that should be embarrassed. If it were a pilot issue the FAA would have dragged the pilots in for 709's and worked with the the school house to address the issue. Instead, they rightly realized the issue is systemic and that the problem is not the pilots.
Careful, we still need to retain personal responsibility for our professional performance. I have a couple times refused to conduct flights which were (barely) legal because I was new to the plane, and the FO was new to life in general. One of those was "could not duplicate, ops check sat" (on the ground). The (young & new) guy they found to fly the plane after I refused got the opportunity to demonstrate his superior airmanship with an engine failure. I've never actually tested MY airmanship with an engine failure (yet anyway) but my judgement got me out of at least that one.

Originally Posted by Cujo665 View Post
I also think it is a regional industry wide problem, and that it's just manifesting itself at Envoy first.
I had observed that personally a few years ago, and not at Envoy.
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Old 03-27-2021, 07:49 AM
  #99  
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Originally Posted by Apachepilot View Post
Never posted before. But I don’t think the documents are real.
I'm an admin here at APC, and I have external reason to believe the doc was real. If that helps.
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Old 03-27-2021, 09:42 AM
  #100  
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ALPA also seems to acting as though the letter real. At a minimum they are not questioning its authenticity.
But seriously is online now  
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