Originally Posted by madmax757 (Post 3682305)

Heard the engine is a total loss and there are no spare NEO engines to be found anytime soon. I've always used the APU since I upgraded just out of a safety standpoint. Does any other airline do this procedure? There is so much FOD on our ramps anyhow.

Originally Posted by hercretired (Post 3682299)

(besides that, "they love everything about us" ---- what is left? painted tails? the onboard food? fast cabin wi-fi? )

Originally Posted by spooldup (Post 3682275)

EVERY single one of my friends says they would fly Frontier all the time if we operated better(on time, less cancellations, no 4hr delays every day) and had better customer service. They love everything about us. But between yanking people's money for bags willy nilly, gate agents who treat customers horrificly, no phone lines, canceled flights, and poor management of just everything, it is a mess.

If this place ran smoothly and the company just put a little more money upfront, our product would absolutely skyrocket. There is a reason Southwest is as big as they are, look what happened to them in recent years with their decline in their original "plan".

Originally Posted by PositiveRate20 (Post 3683149)

This might as well say, “every single one of my friends says they would fly Frontier if it wasn’t Frontier”. The only thing anybody loves is the ticket prices. But for most, including your friends, the juice isn’t worth the squeeze.

Originally Posted by spooldup (Post 3683156)

Well no duh we aren't a legacy....

I am talking about the brand. The animals. Greenest airline. cheap tickets. Easy get away trips.

but we cant even do any of that without screwing it up.

Originally Posted by OscarRomeo (Post 3683301)

“America’s Greenest Airline” that doesn’t even recycle. If they could make more money by being the least green airline they would.

Originally Posted by Aero1900 (Post 3681902)

Not necessarily disagree with you but the stuff this place needs to change is fairly easy. Increase staffing at ticket counters, gate counters, bellow the wing, etc. Stop with the bag price harassment.

Those are easy fixes. The things that are hard to get right for an airline like cost structure, we have nailed. We operate at a lower cost structure with more fuel efficiency than any airline in history. If Frontier could clean up the operation, Increase staffing levels, stop treating the passengers so poorly, and then increase ticket fares a little, we could make an absolute killing.

Will our current management team do these things? I have no idea. Maybe they need to be flushed and get fresh blood in the office. I don't know, but this place has so much potential! Our 321NEOs with 240 seats coupled with the lowest cost structure in the industry has the potential to be a serious power house. Easy fixes could be made. In the right hands, this place could kill

Originally Posted by crjflyer0023 (Post 3683351)

yeah it’s a sinking ship. been here for a year and it sucks go to literally any other airline. Even a regional.

Originally Posted by ERAUAV8R (Post 3679718)

stock price means nothing. We have lots of planes and cheap tickets. Plus word of mouth is our best advertisement. The planes are new and our destinations are good. As long as the weather behaves and doesn’t storm much. It’s a rough time in the industry for everyone.