If you call waiting for the B6/NK merger to fail a plan, well i guess they do have a plan.

I would argue the profit margins are better at the legacies currently because they have a premium product that they can charge more per seat for. You can only charge so much for a redeye seat to CLE but a first class seat to Europe will command a premium currently. Not exactly an apples to apples comparison on business models when looking at profit margins.

Most people are upgraded to first class. They don’t purchase that seat. It’s a reward for loyalty. That’s where the profit comes in. Repeat customers.

This place stinks, but it ain’t sinking.

It would be interesting to know how much more the profit would be if we were run properly. All the cancelled flights, multiple cross country repo flights in empty airplanes daily, and all the MX issues and ground damage. I heard we ruined another engine with a ground air hose in CLE? I know someone is gonna say we have insurance for this, but how much is our premiums from all our tail strikes cost.

I bet the bottom line would be upwards of 12%.

That's affirmative. And it was as much the station's fault as it was the flight crew. The ground cart was wayyyyy inside the safety box, so close that the engine stopped less than 2 feet from the ground air cart. It is mind blowing to me how careless some guys operate, knowing full well this is Frontier Airlines. It is the same braindead idiots who will sit with #1 running at the gate waiting for ground power to be hooked up.

Free upgrades to first class are domestic only. For international, one either pays with cash, miles, or for higher status frequent flyers there are certificates. Certificates are extremely hard to use; miles are hard to use unless you travel low season. But there's very little low season anymore.

Here's how it works at United: https://thepointsguy.com/guide/ultim...ited-airlines/
Both my wife and I had decent status one year (Platinum) and got some of their PlusPoints. We tried to use the PlusPoints multiple times as Platinums but most of them eventually expired unused.
Tickets in F have been cheap enough over the last few years that many just buy discounted F tickets.

EVERY single one of my friends says they would fly Frontier all the time if we operated better(on time, less cancellations, no 4hr delays every day) and had better customer service. They love everything about us. But between yanking people's money for bags willy nilly, gate agents who treat customers horrificly, no phone lines, canceled flights, and poor management of just everything, it is a mess.

If this place ran smoothly and the company just put a little more money upfront, our product would absolutely skyrocket. There is a reason Southwest is as big as they are, look what happened to them in recent years with their decline in their original "plan".

So, what you are saying, is the following needs improvement

On time
Less Cancellations
No 4-hour delays
better customer service
no phone lines
poor management of everything

(besides that, "they love everything about us" ---- what is left? painted tails? the onboard food? fast cabin wi-fi? )

Barry operates under the Wal-Mart rule. It simply does not matter if 20 customers step on spilled slurpees in Aisle 4, or find out that their twin-pack of Oreo Cookies is out of stock, and storm out of the store in disgust. It just does not matter.

10 minutes later, 20 more customers will walk in.

Frontier, like Wal-Mart, is never going away. However work is needed in the pilot pay front, and yes, general company management needs improvement.

Heard the engine is a total loss and there are no spare NEO engines to be found anytime soon. I've always used the APU since I upgraded just out of a safety standpoint. Does any other airline do this procedure? There is so much FOD on our ramps anyhow.