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Old 06-20-2019 | 12:30 PM
  #11  
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From: fifi whisperer
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Originally Posted by likeitis
Please stop participating in management’s bonus scheme. Jeez.
I think the only way they get bonuses is via the "speakup" survey (which I don't believe in doing).
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Old 06-20-2019 | 04:31 PM
  #12  
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Originally Posted by seekingblue
I think the only way they get bonuses is via the "speakup" survey (which I don't believe in doing).
Crewmember NPS.

Listening (and then dropping F-Bombs on the call) is an engagement metric.

If you engage the metric goes up and so does the bonus. All different sorts so engagement "gears" are measured. HJB. Ask Joanna click-through rates, etc.
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