I agree with Qots.

My job is to fly the plane. I have not gone through the hours and days of touchy-feely training that the airline conflict officers have been through. I leave all that work up to them.

I don’t move bags from the cart to the cargo bin.

I don’t fix a failed igniter.

I don’t fuel the airplane.

I fly the plane. When the airplane is ready to leave, let me know and I’ll do my job.

And then you'll end up on YouTube.

It's 2018, in this climate there is no reason for any pilot ever to leave his seat to deal with a passenger on the ground. It's not our job, it's not our responsibility and we certainly aren't trained to. There are however people whom are and they should be the ones that deal with these things.

Some pilots like the internet exposure though.
https://www.youtube.com/watch?v=EI-ONN1yfVA

Any thoughts on how this could bode for one's career? I'm personally not criticizing this guy but it doesn't seem wise.

I gather you don’t work at Delta. If you do I would review your procedures. The first line in those procedures states the Captain will make the final decision on the removal of any passenger.
You will also find redcoats only at the larger domestic stations.

Each airline may have different procedures. At Delta it is the Captains job and he is required to make the final decision on the carriage of any passenger.

I gather you don’t read the logbook or do preflight inspections either. That’s maintenances area of responsibility.

He is correct and you are correct. CA does have final decision, but the CRO should be called BEFORE CA makes final decision.

I thought the captain handled himself well here. The captain is the inflight security coordinator not the CRO, and if she wants to fly, must obey orders delegated from him. He's simply giving her a stern warning if she wants to continue on the flight, which she was allowed to. Total nothing-burger...

So when there's an issue with a passenger at the gate. It's the Captain's job to go deal with the passenger directly? I don't know about you, but I can still have the rest of my crew involved, along with having a passenger removed, without leaving my seat. This is why there are GSC (at the gate) and supervisors to deal with passengers at the gate. You can still be a Captain and having the final say if a passenger stays on or get off, but confronting the passengers directly is something I wouldn't do.

The captain has the final authority at every airline. I can make that call without engaging the pax. I make the decision. GSC enforces that decision.

Btw I have zero issue with this captain’s words and I have no idea why it became a race issue. I can tell you he wouldn’t be on the Internet if he hadn’t gone back there.