Another self-righteous pilot makes the news
Tamar Braxton Gets ?Ridiculed By A Pilot For Flying While Black On Delta,? According To Video Posted By Her Sister Towanda | Celebrity Insider
Why oh why are we still going In the back to talk to disruptive passangers? Stay in the flight deck and to leave. Call someone who is trained to handle it. |
Originally Posted by Floobs
(Post 2644664)
Tamar Braxton Gets ?Ridiculed By A Pilot For Flying While Black On Delta,? According To Video Posted By Her Sister Towanda | Celebrity Insider
Why oh why are we still going In the back to talk to disruptive passangers? Stay in the flight deck and to leave. Call someone who is trained to handle it. And...of course, he had his hat. |
Not a race issue. Captain Cartman requires people of all colors to respect his authoriTAY.
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And what preceded that interaction? Was she causing a scene? Did she ask to speak with the captain?? I highly doubt the captain went down the isle looking for the first black woman to harass?
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Originally Posted by Hank Burley
(Post 2644677)
And what preceded that interaction? Was she causing a scene? Did she ask to speak with the captain?? I highly doubt the captain went down the isle looking for the first black woman to harass?
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Without the context of the interaction, anyone that's asserting the captain was in the right, or in the wrong, is doing so ignorantly.
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Ha, “MY flight attendants work for me.”
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Originally Posted by 67Creek
(Post 2644685)
Without the context of the interaction, anyone that's asserting the captain was in the right, or in the wrong, is doing so ignorantly.
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I agree, don’t leave the cockpit, but assuming the passenger was not obeying the fa instructions I have no problem with what he said or how he said it. Definitely nothing racist in that video.
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I wouldn’t go back there just cause of this I’d juat kick her off the plane. It’s very simple. Tell your ground security person you aren’t flying the plane with her on board since she clearly isn’t listening to the FAs
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Originally Posted by Floobs
(Post 2644683)
There are no shortage of captains out there that shy away from throwing their title around. Especially at Delta.
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The captain was wrong for not letting/making the ground staff handle this.
The clock doesn't start until the plane moves or door is closed, so he was working for free. |
Originally Posted by Rama
(Post 2644704)
The captain was wrong for not letting/making the ground staff handle this.
The clock doesn't start until the plane moves or door is closed, so he was working for free. |
"Just another black person making a scene, and acting like they deserve special treatment, then becoming self righteously indignant after being called out for it"
Fixed the title of that article for you |
Originally Posted by sailingfun
(Post 2644709)
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
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Originally Posted by CrispyBacon
(Post 2644712)
"Just another black person making a scene, and acting like they deserve special treatment, then becoming self righteously indignant after being called out for it"
Fixed the title of that article for you |
Originally Posted by Floobs
(Post 2644664)
Tamar Braxton Gets ?Ridiculed By A Pilot For Flying While Black On Delta,? According To Video Posted By Her Sister Towanda | Celebrity Insider
Why oh why are we still going In the back to talk to disruptive passangers? Stay in the flight deck and to leave. Call someone who is trained to handle it. Didn’t do it before cellphone cams, certainly not about to start now. |
Originally Posted by 67Creek
(Post 2644685)
Without the context of the interaction, anyone that's asserting the captain was in the right, or in the wrong, is doing so ignorantly.
These clips are always posted without context. There is no way this ever comes out good for the crew. Our airline tells us to get someone trained to deal with the situation. I would imagine his does too. Bet capt gets to do a little carpet dance. Captain’s authority doesn’t mean the authority to be a dumbass. |
Just another entitled millennial gibbs me dat looking for a payday and 15 minutes of fame.
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Originally Posted by sailingfun
(Post 2644709)
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
1. Get story from flight attendant 2. Assuming the flight attendant isn’t on a power trip and inflaming an otherwise benign situation, call ops for a supervisor to remove a pax on behalf of the pic. 3. Ops confirms seat number or supervisor pokes head in Flight deck to confirm when they arrive. 4. Supervisor removes pax while you continue your preflight duties 5. If pax refuses to leave then supervisor calls LE or pokes in again and asks if you’ll call for them. At no point do you need to engage the pax. If during step one if you are 99% sure from hearing the FAs story that it’s probably the FA that is the problem you can try to diffuse them in the Flight deck. If they don’t yield speak to another FA and get a second account. If it corroborates the story from the fist FA then proceed with step 2. If the story from the second FA does not match the first then try to diffuse the first one again. If they do not then offer for them to be replaced. Only go down that road if you are absolutely sure the FA is probably the problem. Otherwise take their word for it and have the pax removed. There is no point where this requires engaging the pax |
I agree with Qots.
My job is to fly the plane. I have not gone through the hours and days of touchy-feely training that the airline conflict officers have been through. I leave all that work up to them. I don’t move bags from the cart to the cargo bin. I don’t fix a failed igniter. I don’t fuel the airplane. I fly the plane. When the airplane is ready to leave, let me know and I’ll do my job. |
Originally Posted by IwasInverted
(Post 2644694)
I agree, don’t leave the cockpit, but assuming the passenger was not obeying the fa instructions I have no problem with what he said or how he said it. Definitely nothing racist in that video.
It's 2018, in this climate there is no reason for any pilot ever to leave his seat to deal with a passenger on the ground. It's not our job, it's not our responsibility and we certainly aren't trained to. There are however people whom are and they should be the ones that deal with these things. |
Some pilots like the internet exposure though.
https://www.youtube.com/watch?v=EI-ONN1yfVA Any thoughts on how this could bode for one's career? I'm personally not criticizing this guy but it doesn't seem wise. |
Originally Posted by CrispyBacon
(Post 2644713)
No he is required to call for a red coat to deal with disruptive passengers. Getting involved is NOT his job at Delta
You will also find redcoats only at the larger domestic stations. |
Originally Posted by Floobs
(Post 2644743)
And then you'll end up on YouTube.
It's 2018, in this climate there is no reason for any pilot ever to leave his seat to deal with a passenger on the ground. It's not our job, it's not our responsibility and we certainly aren't trained to. There are however people whom are and they should be the ones that deal with these things. |
Originally Posted by FMGEC
(Post 2644741)
I agree with Qots.
My job is to fly the plane. I have not gone through the hours and days of touchy-feely training that the airline conflict officers have been through. I leave all that work up to them. I don’t move bags from the cart to the cargo bin. I don’t fix a failed igniter. I don’t fuel the airplane. I fly the plane. When the airplane is ready to leave, let me know and I’ll do my job. |
Originally Posted by sailingfun
(Post 2644779)
I gather you don’t work at Delta. If you do I would review your procedures. The first line in those procedures states the Captain will make the final decision on the removal of any passenger.
You will also find redcoats only at the larger domestic stations. He is correct and you are correct. CA does have final decision, but the CRO should be called BEFORE CA makes final decision. |
I thought the captain handled himself well here. The captain is the inflight security coordinator not the CRO, and if she wants to fly, must obey orders delegated from him. He's simply giving her a stern warning if she wants to continue on the flight, which she was allowed to. Total nothing-burger...
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Originally Posted by sailingfun
(Post 2644781)
Each airline may have different procedures. At Delta it is the Captains job and he is required to make the final decision on the carriage of any passenger.
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Originally Posted by sailingfun
(Post 2644781)
Each airline may have different procedures. At Delta it is the Captains job and he is required to make the final decision on the carriage of any passenger.
Btw I have zero issue with this captain’s words and I have no idea why it became a race issue. I can tell you he wouldn’t be on the Internet if he hadn’t gone back there. |
The CA was firm and professional. Instead of just kicking her off, he gave her a way to stay on and make the flight. We live in an age where a simple well worded admonishment to behave can’t be handled.
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Originally Posted by Silver02ex
(Post 2644801)
So when there's an issue with a passenger at the gate. It's the Captain's job to go deal with the passenger directly? I don't know about you, but I can still have the rest of my crew involved, along with having a passenger removed, without leaving my seat. This is why there are GSC (at the gate) and supervisors to deal with passengers at the gate. You can still be a Captain and having the final say if a passenger stays on or get off, but confronting the passengers directly is something I wouldn't do.
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Originally Posted by CrispyBacon
(Post 2644712)
"Just another black person making a scene, and acting like they deserve special treatment, then becoming self righteously indignant after being called out for it"
Fixed the title of that article for you |
Originally Posted by sailingfun
(Post 2644781)
Each airline may have different procedures. At Delta it is the Captains job and he is required to make the final decision on the carriage of any passenger.
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Originally Posted by sailingfun
(Post 2644809)
Having been involved in several of these incidents in the last 3 years the first question you will be asked once everyone is conferenced in is what was the demeanor of the passenger when you spoke to them Captain?
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Originally Posted by Floobs
(Post 2644821)
Fine, but why does that require the captain to leave his seat?
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We're all missing one thing. If she'd have had Captain George, callsign Hollywood, this never would have happened. In all her travels, he would be EXACTLY the Captain that she has been looking for.
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Originally Posted by sailingfun
(Post 2644809)
Having been involved in several of these incidents in the last 3 years the first question you will be asked once everyone is conferenced in is what was the demeanor of the passenger when you spoke to them Captain?
A late flight on Friday to Vegas from the east coast is always a guarantee to have issues with passengers, so i've seen many. Our job (where I work) is to call the CRO and have them deal with the passengers. If they need my final judgement then i'll give it, after talking to the flight attendants and CRO. There's nothing that states I have to deal with the passengers directly. Why would anyone ask me about the demeanor of the passengers when I wasn't the one that was involved with the passenger directly?:confused: |
Originally Posted by jDSTJD
(Post 2644814)
I'm sorry but this is awful. Yes it is true that these recent news stories about black passengers acting rediculous on flights, and the fact that the stories keep happening it seems one after another, does not make "us" (black people/African Americans, whichever you want to pick) look good, this doesn't mean that there are only black people acting loony on flights and having to have flight crews take remedial action. The conflicts involving non-black crazies just don't appear to be as newsworthy because of the sensationalism race related incidents. So it gives the impression that it's just "blacks acting self righteously indignant after being called out for it". I cringe when I see this stuff because it looks bad but the condescending way you posted this is, in my opinion, beneath the intelligence and professional stature that I admire(d) you all for.
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Originally Posted by HuskerAv8tor
(Post 2644808)
The CA was firm and professional. Instead of just kicking her off, he gave her a way to stay on and make the flight. We live in an age where a simple well worded admonishment to behave can’t be handled.
I'm OK with what this captain did. He probably didn't wanna bother filling out paperwork, so a simple stroll down the aisle. How friggin' difficult is it to follow instructions??! |
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