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Originally Posted by sailingfun
(Post 2644709)
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
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Originally Posted by sailingfun
(Post 2644781)
Each airline may have different procedures. At Delta it is the Captains job and he is required to make the final decision on the carriage of any passenger.
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If you had an interview question of: “If an unruly passenger was creating problems, and not listening to flight attendants, how would you handle it?” Do you really believe the correct answer is, “I would go back and take matters into my own hands, up to, and including a citizen’s arrest and physical restraint.” Come on, think!
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I think the Captain made a big mistake by not fist pumping with her at the end. If at the end he'd been like "aight, put it there 👊" it would have been all good. :cool:
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If there is a pax issue that needs to be addressed in the cabin ask yourself what the best outcome would be if you leave the cockpit and what the worst outcome would be. How about the same questions if you stay in the cockpit and expand your team and coordinate with people that are trained in this type of stuff.
Knowing that if you go back it WILL be on YouTube should make the decision very easy. |
While the captain is ultimately responsible for everything, it certainly does not mean micromanaging. The mechanics, loaders, gate agents, dispatchers, etc. do their job as trained.
The flight crew in the post 9/11 world should not leave the cockpit. Social media is just another avenue to paint the crew or anyone else in a bad light. |
That guy is one of the most chill captains I’ve flown with. Must’ve been something pretty rough going on for him to leave his seat.
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Anyone else get a chuckle that he brought his hat with him?
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Originally Posted by Fr8Thrust
(Post 2645146)
Anyone else get a chuckle that he brought his hat with him?
It’s the Hat of Power! (Probably wears it to K Mart on his off days.) Heard a good story relative to the hat: Former NWA pilot walking down the hall. No hat.... CP sees him and makes a beeline across the hall “Hey, capt-where’s your hat?” “In my bag...” “Why aren’t you wearing it?” “It’s too small for my head.” “Why don’t you get a new one?” “Because it would be too big for my bag.” Turns around and walks off ;) |
I would love to see her reaction if after her misbehavior the CA who comes back to deal with her is one of the many professional black CA’s at DL. She probably wouldn’t be able to get out of her seat to leave the flight. Skin color doesn’t determine how you conduct yourself. At a minimum there would have been no video.
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