Souhtwest has a new Sheriff in town.
#23
This is hilarious! I've seen barefooted, dirty toothless hillbillies that smelled to high heaven on SWA flights. This woman was stunning and appropriately dressed. What's next? Wall mart will be escorting the beautiful people out of their stores so they can keep their image as a low class outfit.
#24
Oscar,
You'll end up in a non-paying team meeting if you interfere too much with other employees who have been TRAINED to make certain customer service decisions. The day will come when you are going to over-rule a gate agent or customer service agent and find your self in hot water over it. If you want to stick your nose in other people's jobs, have at it and you're welcome to do so but I'm not doing it. It's someone else's job to take care of these things, not mine. One day, if you are the Captain of a 747 with 300 people boarding for a trans-Atlantic flight, the last thing I want to see if I'm boarding as a passenger is the Captain hanging out watching the boarding or leaving his pre-flight duties to discuss with a customer service agent the length of a girl's dress and if you are going to let her board. It's someone else's job, not the Captain's! The Captain should only get involved over much larger safety issues or major issues, not dress codes.
You'll end up in a non-paying team meeting if you interfere too much with other employees who have been TRAINED to make certain customer service decisions. The day will come when you are going to over-rule a gate agent or customer service agent and find your self in hot water over it. If you want to stick your nose in other people's jobs, have at it and you're welcome to do so but I'm not doing it. It's someone else's job to take care of these things, not mine. One day, if you are the Captain of a 747 with 300 people boarding for a trans-Atlantic flight, the last thing I want to see if I'm boarding as a passenger is the Captain hanging out watching the boarding or leaving his pre-flight duties to discuss with a customer service agent the length of a girl's dress and if you are going to let her board. It's someone else's job, not the Captain's! The Captain should only get involved over much larger safety issues or major issues, not dress codes.
Unlike you I feel I have the interpersonal skills and knowledge of our company's policies to help that poor little CSA supervisor (with 1 year of "training")who still hasn't seen what I have.
#25
This is hilarious! I've seen barefooted, dirty toothless hillbillies that smelled to high heaven on SWA flights. This woman was stunning and appropriately dressed. What's next? Wall mart will be escorting the beautiful people out of their stores so they can keep their image as a low class outfit.
I thought it was fine.
Everyone is saying I don't let my daughters dress like that!
Wake up, Your daughters dress like that.
#27
Oscar- I apologize. You seem to be an exceptional individual who cares beyond the limits of an official role. I meant to support those who feel that subservient duties should be taken care of by designated persons. Your attitude speaks well for both your airline and your professionalism.
Last edited by Cubdriver; 09-08-2007 at 04:59 PM.
#29
She does deserve compensation if only to help SWA understand the depth of their mistake. Money is the only thing airlines understand. I predict she will be compensated very fairly but knowing SWA, it may be in some creative non monetary way.
#30
Unqualified, or disorderly persons need to be stopped to insure order on the aircraft. It is a hard job because personal distortions can make it hard to know what represents disorder. The woman in this example was dressed in a style that threatened order. What is disorderly may be a hard decision sometimes, but the benefit of the doubt is due the flight crew because of its role in insuring safety.
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