AA Flight #614 DEC 6th
#12
Give Helen a break. She may have been up all night worrying about Mr. Tinkles and his hairball attack back at the ranch.
#14
#15
#19
I like the over-worked under-appreciated mature work force crazy cat rancher theory.
#20
My thought as well..
Although I do have to say that I see my fair share of burned out p/o'ed F/A's now days on every airline I ride on. I was on SWA last week and the pair on there working the back could have been poster children ( Dallas based go figure) for old, mean, ugly UAL girls. I never used to see that on SWA. Times they are a changing.
IMO nasty F/A's are the number one problem with customer service in this industry.
Although I do have to say that I see my fair share of burned out p/o'ed F/A's now days on every airline I ride on. I was on SWA last week and the pair on there working the back could have been poster children ( Dallas based go figure) for old, mean, ugly UAL girls. I never used to see that on SWA. Times they are a changing.
IMO nasty F/A's are the number one problem with customer service in this industry.
Used to be a time when this type of behavior by employees to customers would get you shown the front door, my how times have changed .
Ally
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