First Alaska now JetBlue.
#32
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Joined APC: Dec 2007
Position: DAL 330
Posts: 6,919
If I were purchasing a coach ticket I would rather fly Jet Blue or Virgin than DAL.
Delta does have an awesome lie flat service for Transcons out of JFK to LAX and SFO. If we start that out of BOS I don't think Jet Blue could compete for those type of customers.
Scoop
Delta does have an awesome lie flat service for Transcons out of JFK to LAX and SFO. If we start that out of BOS I don't think Jet Blue could compete for those type of customers.
Scoop
#33
Gets Weekends Off
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Joined APC: Sep 2012
Position: Babysitter
Posts: 975
Actually JetBlue has lie flat transcons out of JFK and I would guess at some point soon out of BOS. And do I really need to rehash my many DAL first/business experiences through the years (as a normal paying customer) and the complete lack of any quality customer service from the FA's. If JetBlue expands it's MINT service JetBlue wins until DAL admit's it needs to put most of it's FA's out to the pasture and provide some training beyond just the safety training and how to throw peanuts at customers. Besides, why would someone pay twice for an equal product minus the quality customer service they receive in MINT.
#35
#36
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Joined APC: Apr 2009
Posts: 1,571
Can't comment on Jb service. Ours is hit or miss. Either great or average to below average. Who do you work for again?
Actually JetBlue has lie flat transcons out of JFK and I would guess at some point soon out of BOS. And do I really need to rehash my many DAL first/business experiences through the years (as a normal paying customer) and the complete lack of any quality customer service from the FA's. If JetBlue expands it's MINT service JetBlue wins until DAL admit's it needs to put most of it's FA's out to the pasture and provide some training beyond just the safety training and how to throw peanuts at customers. Besides, why would someone pay twice for an equal product minus the quality customer service they receive in MINT.
#37
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Joined APC: Sep 2012
Position: Babysitter
Posts: 975
#38
Gets Weekends Off
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Joined APC: Sep 2012
Position: Babysitter
Posts: 975
Exactly. Hit or miss, mostly miss. I'm speaking of this from a customer service standpoint who has flown DAL for many yrs in First/Business from a non-flying career.
#39
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Joined APC: Jul 2014
Posts: 148
A little birdie told me to look for a buyout of Sun Country by Alaska with a MSP base by the end of the year. My spies also tell me a QX STL base is in our future with 35-50 E190's operated out of STL to east coast destinations. You heard it here first.
#40
Gee, sounds like the comment that a certain former instructor made in response to the SKYW E-175 article on the company website.
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