First Alaska now JetBlue.
06-03-2015, 07:24 AM
#41
At your mom's house
Joined APC: Jun 2008
Position: cpt 737
Posts: 2,709
Flew US air from PHL to the islands for work. 4 hr flight and only one drink service, one!. Flew Jet Blue from JFK to Jamaica for pleasure and had a great service, free tv. I have always been impressed by Jet blue crews and they are super great when it comes to non rev. If there is a seat they get me on. Gate agents on the "other" 3 sometimes have left me because they just didn't have time or didn't want to deal with me.
When it comes to international travel for pleasure I usually go with a foreign carrier if I can. Service is above and beyond the big 3's. Maybe with the recent and continuing hiring of new FAs that may change.
When it comes to international travel for pleasure I usually go with a foreign carrier if I can. Service is above and beyond the big 3's. Maybe with the recent and continuing hiring of new FAs that may change.
06-03-2015, 07:41 AM
#42
Looking for a laugh
Joined APC: Feb 2008
Posts: 4,099
Originally Posted by WARich
Still with sub-par service for even longer time.
Originally Posted by WARich
Exactly. Hit or miss, mostly miss. I'm speaking of this from a customer service standpoint who has flown DAL for many yrs in First/Business from a non-flying career.
06-03-2015, 11:59 AM
#43
Gets Weekends Off
Joined APC: Oct 2008
Position: Taking up space
Posts: 259
Originally Posted by jamesrhatcher
A little birdie told me to look for a buyout of Sun Country by Alaska with a MSP base by the end of the year. My spies also tell me a QX STL base is in our future with 35-50 E190's operated out of STL to east coast destinations. You heard it here first.
Common around QX is "believe nothing you hear, and only half of what you see!"
06-03-2015, 02:08 PM
#46
Gets Weekends Off
Thread Starter
Joined APC: Sep 2012
Position: Babysitter
Posts: 975
Originally Posted by Justdoinmyjob
Aren't or weren't you at one time trying to get hired by Delta? I seem to remember some posts by you in other threads talking about not being able to get called for an interview.
06-03-2015, 02:21 PM
#47
Looking for a laugh
Joined APC: Feb 2008
Posts: 4,099
Originally Posted by WARich
What does that have to do with the customer service from the FA's in DAL first/business?
06-03-2015, 02:25 PM
#48
Gets Weekends Off
Thread Starter
Joined APC: Sep 2012
Position: Babysitter
Posts: 975
Originally Posted by Justdoinmyjob
Why would you want to work for a company that has customer service below your expectations? I know that if I thought a company was sub-par, I sure wouldn't want to have anything to do with it. After all, you would have to interact on a daily basis with those you feel are bad employees. That sure would make for a long miserable career.
06-03-2015, 02:46 PM
#49
Looking for a laugh
Joined APC: Feb 2008
Posts: 4,099
Originally Posted by WARich
Being a customer and being an employee are two different things. Customer service is an easy thing to fix if the company chooses. But I guess it's just as easy to put your head in the sand and disregard any constructive criticism.
As for your "constructive" criticism, I, and management, apparently do not agree with your assessment of the issue. What I see is an individual who likes to pile on, but then turns around and says, "Oh, but can I have a job too?" That's kinda two faced.
06-03-2015, 03:02 PM
#50
Gets Weekends Off
Thread Starter
Joined APC: Sep 2012
Position: Babysitter
Posts: 975
Originally Posted by Justdoinmyjob
You're still missing the point. If you were an employee, what would you do to fix the problem? That's what I am getting at. What are you prepared to do to correct the FAs? Or are you going to complain about the service as a customer, but just bury your head in the sand and collect a paycheck as an employee? How do you have pride in your company and job, if in your heart and mind, you know you work for a company and management that provides crappy service?
As for your "constructive" criticism, I, and management, apparently do not agree with your assessment of the issue. What I see is an individual who likes to pile on, but then turns around and says, "Oh, but can I have a job too?" That's kinda two faced.
As for your "constructive" criticism, I, and management, apparently do not agree with your assessment of the issue. What I see is an individual who likes to pile on, but then turns around and says, "Oh, but can I have a job too?" That's kinda two faced.
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