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Old 09-30-2015, 08:30 AM
  #31  
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Originally Posted by tomgoodman View Post
This one happened so long ago that everyone involved has retired, but you might enjoy hearing it. A Delta employee had a newborn that needed an operation in California, but the baby was confined to an incubator. Top management ordered two rows of seats removed from a DC-8 and wiring installed to power the incubator for the trip.
Minor details are slightly off but I can confirm it happened....I am the father of the young man who was transported. He was a very premature baby (25 weeks) who was born out of state away from Chicago where I was based. We needed to get him to a hospital in Chicago and senior management stepped up to make it happen as soon as he was strong enough to travel (about 2.5 months after he was born). They also had a mechanic accompany us to make sure there wasn't a power interruption to the incubator. He's 31 years old now.
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Old 09-30-2015, 10:08 AM
  #32  
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Now that is some cool.
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Old 09-30-2015, 05:14 PM
  #33  
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Originally Posted by YAKflyer View Post
Minor details are slightly off but I can confirm it happened....I am the father of the young man who was transported. He was a very premature baby (25 weeks) who was born out of state away from Chicago where I was based. We needed to get him to a hospital in Chicago and senior management stepped up to make it happen as soon as he was strong enough to travel (about 2.5 months after he was born). They also had a mechanic accompany us to make sure there wasn't a power interruption to the incubator. He's 31 years old now.
They should come up with a "Like" button just for this thread. Glad to hear it all worked out for you, your son and your family. What a great story!
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Old 09-30-2015, 09:48 PM
  #34  
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Originally Posted by YAKflyer View Post
Minor details are slightly off but I can confirm it happened....I am the father of the young man who was transported. He was a very premature baby (25 weeks) who was born out of state away from Chicago where I was based. We needed to get him to a hospital in Chicago and senior management stepped up to make it happen as soon as he was strong enough to travel (about 2.5 months after he was born). They also had a mechanic accompany us to make sure there wasn't a power interruption to the incubator. He's 31 years old now.
Best post I have ever read here. Thank you for sharing.
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Old 10-06-2015, 07:16 AM
  #35  
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http://www.airlinepilotforums.com/fr...fessional.html
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Old 12-26-2015, 06:46 AM
  #36  
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To balance my Karma of posting in the TOTD, bumping this thread. (BTW - 2 months and nobody had anything??? Had to go to Google to find it even, sheesh!)

Kellys_Heroes_ODDBALLSAYSsilkscreen.jpg


2 weeks ago?? (It all blends into a blur) It's well into the evening as I got done a BUSY 5 day trip, and start working on my commute home. Flights are oversold, so SOP. Stop at the service center and list for a jumpseat and then schlep on over to the gate. Check in with the agent and she is the minor COTD, could not have been nicer or more helpful - not always the norm in the ATL. The main COTD is the DL CA that is there just before me. He is just walking away from the podium and saying to the agent "just in case the offline guy shows up" - he has already moved his reservation to the FA JS. Very nice, but frankly nothing too far out of the ordinary yet- the majority of the commuters out of my city seem happy to help. Anyway, I check in and agent puts me in cockpit, all is well. Move away from the gate a little to get some space from the gate lice and just waiting. The aforementioned CA comes back to the area, sees me and comes over. Introduces himself, starts up the convo, could not be friendlier. After a while, DL FO comes up, he has bumped me off. I'm used to it, so no problem. CA asks when I have to be back, I only have 2 days off. He asks FO if he will take FA seat and he will take next flight. FO is game. I tell him, not to, not necessary, I really am used to this kind of thing. He wont hear of it, and marches back over to agent and sets her to moving all of it back around. Flt is delayed a little so she has some time, and she's a sweetheart to begin with so she goes through all the machinations to move everybody around again. Long story short, I get home at a not too ungodly hour.

I know DL guys sometimes have a reputation as being, well... DL guys. While I do see it once in a while, the majority of the time they are very friendly and ready to help. But this guy really went above and beyond. And did it so graciously, so matter-of-factly that it really stands out in my mind as setting a great example.
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Old 12-26-2015, 07:13 AM
  #37  
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I've had positive experiences too while either JSing or using ID90 to get a seat. jetBlue has always been over the top in their graciousness and accommodating nature (both gate agents, pilots and FAs). They will move heaven and earth to get off-line people on their flights. Used United (Mesa flight) last week on an ID90 ticket and thought I'd get left behind as I was the bottom of the stand-by list (as always!). Agent called a family of 4 (clearly the dad was a pilot) and he saw me sitting there and told the agent he'd gladly take the cockpit JS if it was the only way I'd get on. It wasn't necessary as there were some no-shows but it was so nice of him and was truly appreciated. I hope karma is always kind to these wonderful people!
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Old 12-31-2015, 02:53 PM
  #38  
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Kudos to the Endeavor pilot that turned the aircraft around on the ramp; went back to the gate in MSP to pick up a family that was going to their fathers funeral.

http://www.dailymail.co.uk/travel/tr...on-window.html

Last edited by iceman49; 12-31-2015 at 03:09 PM.
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Old 01-02-2016, 12:02 AM
  #39  
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This has been a long time ago, probably 15yrs. I am FX and was hoping to jumpseat on USAir somewhere on the east coast back to Philly. I think there was only the cockpit JS available and there were two of us offline and a USAir Captain trying to get on. The USAir Captain went and talked to the operating Captain and we all got on. I think two of weren't even listed. I haven't used the offline JS in a long time but 99% of every experience was positive. Thanks to all of you that give us FX guys a ride.
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Old 01-03-2016, 06:02 AM
  #40  
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Originally Posted by iceman49 View Post
Kudos to the Endeavor pilot that turned the aircraft around on the ramp; went back to the gate in MSP to pick up a family that was going to their fathers funeral.

Delta Air Lines pilot turned plane around to pick up family for a funeral | Daily Mail Online


'Pilots Adams and Anderson of flight DL 3955 on December 19, 2015 from MPLS-St Paul to Memphis on Delta Airlines have blessed my family and gave us a gift that no one else could,' Marcia added.

'Thank you from the bottom of our hearts and may you both be blessed tenfold.'

The awesome here is incredibly strong.


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