Usaa
06-15-2014, 08:07 AM
#251
Gets Weekends Off
Joined APC: Oct 2010
Position: Decoupled
Posts: 922
I had homeowner's, auto and umbrella with USAA for many years. I ditched them last year. After reading threads like this one, I decided that I would rather spend a little more money and be assured that my claim would be processed fairly and paid promptly. I have an older home that has hard to replace features. I really began to wonder if USAA would pay up if I ever had a claim. I ended up with Chubb. But, it you are bargain hunting, Chubb won't be your choice. Either way, I am paying too much not to get the claim settled to my satisfaction.
I still do my banking with the bank. I'm really happy with their service.
I still do my banking with the bank. I'm really happy with their service.
06-15-2014, 08:55 AM
#252
Line Holder
Joined APC: Dec 2013
Posts: 75
CAFB, I went through a detailed analysis with USAA over the phone and in the end they acknowledged they couldn't match it. They mentioned that GEICO was trying to build their customer base in my area, so perhaps their low rates wouldn't last...and to give USAA a call when/if that happened. They were polite but I was disappointed they couldn't do more since I've been with them for >20 years. They seem to have no issues spending gobs of cash on advertising to expand their customer base.
Also, as pointed out I left out the rebate check from the calculations, which I'm sure for some folks gets USAA prices close enough to the competition...it just didn't for me. I still have a home policy on a rental property, but shear laziness is keeping me with them as I'm going to unload it next year...and get my SSA rebate from USAA.
Also, as pointed out I left out the rebate check from the calculations, which I'm sure for some folks gets USAA prices close enough to the competition...it just didn't for me. I still have a home policy on a rental property, but shear laziness is keeping me with them as I'm going to unload it next year...and get my SSA rebate from USAA.
06-15-2014, 09:14 AM
#253
Gets Weekends Off
Joined APC: Nov 2009
Posts: 5,193
Originally Posted by e6bpilot
It depends on how you use it. If you live in a city where you can pit dealerships against each other, it can be a god send. I got a great price on my last car using it, and I am a cheap bastard!
06-15-2014, 09:17 AM
#254
Gets Weekends Off
Joined APC: Jul 2012
Position: A350
Posts: 629
Originally Posted by e6bpilot
I agree with you on a lot of the above. If the price is somewhat competitive (within two standard deviations), USAA is worth it. Their service, in my opinion, is outstanding. I made my first auto insurance claim in about 9 years with them, and they handled it very well. We shall see how much they jack my rate up.
Sometimes, though, their products just aren't that good. When shopping around for life insurance for retirement, they wanted way too much for way too little. Navy Mutual blew them out of the water, and didn't charge extra for the privilege of flying for a living.
I think USAA is starting to cast their net too wide in an effort to appease their shareholders and make money in the short term. The ads on TV are telling. They used to have an extremely low risk pool of insured members, which kept rates fairly low. Now you can get USAA insurance if your mom or dad spent 6 months in the Army and got a general discharge.
Sometimes, though, their products just aren't that good. When shopping around for life insurance for retirement, they wanted way too much for way too little. Navy Mutual blew them out of the water, and didn't charge extra for the privilege of flying for a living.
I think USAA is starting to cast their net too wide in an effort to appease their shareholders and make money in the short term. The ads on TV are telling. They used to have an extremely low risk pool of insured members, which kept rates fairly low. Now you can get USAA insurance if your mom or dad spent 6 months in the Army and got a general discharge.
06-15-2014, 10:17 AM
#255
Gets Weekends Off
Joined APC: Sep 2006
Position: Retired
Posts: 3,717
Originally Posted by e6bpilot
I think USAA is starting to cast their net too wide in an effort to appease their shareholders and make money in the short term. The ads on TV are telling. They used to have an extremely low risk pool of insured members, which kept rates fairly low. Now you can get USAA insurance if your mom or dad spent 6 months in the Army and got a general discharge.
06-15-2014, 02:40 PM
#256
Gets Weekends Off
Joined APC: Jan 2007
Position: B717 CA
Posts: 447
Originally Posted by CAFB 04-12
Out of curiosity, when you cancelled with USAA did they offer you a better rate to stay or did they just say adios?
06-15-2014, 03:45 PM
#257
Gets Weekends Off
Joined APC: Oct 2007
Position: Fairly local
Posts: 1,458
Originally Posted by Jetjok
Interesting, because I always thought that USAA started out as a mutual company and has never changed that status, which means that the company is in effect, owned by their policyholders. As far as I know, there are no "shareholders", other than those insured.
06-15-2014, 04:24 PM
#258
Gets Weekends Off
Joined APC: Sep 2006
Position: Retired
Posts: 3,717
Hrkdrivr,
The company is owned by its members. Period. I do understand what e6B was getting at, and personally I wish they'd have stayed with only officers, as that would have been a better deal for all us "members." However, in order to grow, they decided to open up their business to not only officers, but all military personnel, and then, to paint with an even broader brush, they now allow children of members to get auto insurance. However, I believe it's only auto insurance, and no other services. I could be wrong about that though.
The company is owned by its members. Period. I do understand what e6B was getting at, and personally I wish they'd have stayed with only officers, as that would have been a better deal for all us "members." However, in order to grow, they decided to open up their business to not only officers, but all military personnel, and then, to paint with an even broader brush, they now allow children of members to get auto insurance. However, I believe it's only auto insurance, and no other services. I could be wrong about that though.
06-15-2014, 07:33 PM
#259
Gets Weekends Off
Joined APC: Oct 2007
Position: Fairly local
Posts: 1,458
Originally Posted by Jetjok
Hrkdrivr,
The company is owned by its members. Period. I do understand what e6B was getting at, and personally I wish they'd have stayed with only officers, as that would have been a better deal for all us "members." However, in order to grow, they decided to open up their business to not only officers, but all military personnel, and then, to paint with an even broader brush, they now allow children of members to get auto insurance. However, I believe it's only auto insurance, and no other services. I could be wrong about that though.
The company is owned by its members. Period. I do understand what e6B was getting at, and personally I wish they'd have stayed with only officers, as that would have been a better deal for all us "members." However, in order to grow, they decided to open up their business to not only officers, but all military personnel, and then, to paint with an even broader brush, they now allow children of members to get auto insurance. However, I believe it's only auto insurance, and no other services. I could be wrong about that though.
I understand why they changed their business model. Like you, I wish they hadn't. It used to be a great deal. Now it's just another insurance company.
06-15-2014, 07:47 PM
#260
Gets Weekends Off
Joined APC: Apr 2013
Posts: 3,443
Yep, sorry, I stand corrected. The only shareholders are us. I should do my research before shooting my mouth off. I just assumed with the slick commercials that they were seeking profits for someone outside the company.
Thanks for the advice above, especially CheapTrick. I may take a hard look at what I have left with them (banking, homeowners, auto) when I do retire from the Navy in a few months. OKC got hit hard by weather over the last 5 years, so homeowners is getting very expensive in this area. USAA has raised my rates by about 500/yr for the last two years and I think that is fairly typical of this area. I did get some quotes about a year ago and USAA was still lower by a few hundred bucks.
Thanks for the advice above, especially CheapTrick. I may take a hard look at what I have left with them (banking, homeowners, auto) when I do retire from the Navy in a few months. OKC got hit hard by weather over the last 5 years, so homeowners is getting very expensive in this area. USAA has raised my rates by about 500/yr for the last two years and I think that is fairly typical of this area. I did get some quotes about a year ago and USAA was still lower by a few hundred bucks.
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