Worst Crew Scheduling Story....
#11
Line Holder
Joined APC: Sep 2005
Posts: 36
Called crew scheduling because fast rising flood waters were coming up on my house and I figured I should stay with my family and make sure they were safe. Their response was they were short on reserves and couldn't give me the time off. What a joke, I would like to see them come to work with a pending natural disaster threatening their family.
#12
A few months ago I was on nap reserve starting at 6 pm. At about 6:30 the phone rings and it's scheduling...
Me: "Hello..."
Scheduling: "Why haven't you dutied in yet? Your report was 18:25!"
Me: "Why haven't I dutied in for WHAT?"
Scheduling: "Oh! Nobody called you...? I guess just be here in two hours for your nap tonight."
Those guys forgot to call me. Classic.
Me: "Hello..."
Scheduling: "Why haven't you dutied in yet? Your report was 18:25!"
Me: "Why haven't I dutied in for WHAT?"
Scheduling: "Oh! Nobody called you...? I guess just be here in two hours for your nap tonight."
Those guys forgot to call me. Classic.
#13
New Hire
Joined APC: May 2009
Posts: 7
In about 1995, my daughter fell, hit the coffee table and was knocked out for awhile. My wife called screw scheduling said she was going to hospital and I needed to go home, this happened at about 8:00 am. I was notified at about 8:00 pm that I needed to call my wife at home. Obiously went right then, rest of trip was their problem. Went to chief pilots office upon returning to work, they knew somebody had screwed up, all they said was sorry. Everything worked out good, daughter just got 29 on ACT, head hit must have helped, but don't try at home.
#14
Gets Weekends Off
Joined APC: Aug 2008
Position: FO4LIFE
Posts: 1,531
Oh, I got plenty of stories of how stupid and inefficient my company runs. But here are two stories that'll keep you entertained for now. I got more if you want them....
It was another beautiful day for flying on reserve and an even better day for crew scheduling to “F” it up. My pager goes off, and the uneducated folks at screw scheduling tell me to come in to fly CVG-LGA-JAX with a nice reduced rest overnight. As always, before I pack my crap and head to the airport, I do some digging and calculating to see if it was legal, crew/aircraft status, etc. Basically trying to find a way to get out of it, but no joy. I get to the airport and the CVG-LGA flight gets canceled. Whatever, scheduling decided to put me on ready reserve/hot reserve/airport exploration time or whatever you want to call it. I knew my roommate was in JAX on reduced rest and was operating a flight to LGA (keep this in mind for later). I get paged again and now get to deadhead to LGA on a later flight to overnight in LGA and then finish out the last 2 days a 4 day trip. What a productive day! Not sure where they’ll get another FO to operate LGA-JAX, but not my problem. In the meantime, my roommate gets to LGA in hopes to deadhead to CVG and be done. But No, we can’t let you go home, yet. While I was waiting in CVG for my deadhead, scheduling decided to put my roommate on the LGA-JAX flight. I call scheduling and tell ‘em to put me on the LGA-JAX flight and let my roommate go home, as he needed compensatory rest and would delay everything the next day. No, no, no. We can’t do that! I even talked to Flight Control and told them everything would be delayed tomorrow because of this. They wouldn’t listen. Idiots! I get to LGA and the fun continuous with overnight accommodations. I get send to the wrong Hotel by Corporate Travel, so off I go to another hotel by the ballpark only to see that my room for the night is costing the company $399. Oh, did I mention it was the day before the All-Star Game?
After another lovely night of reduced rest, I check the computer in the hotel lobby to see what kind of surprise scheduling has in store for me today, because I’m sure the original schedule of flying to LGA and deadhead home and be done wasn’t going to happen. Sure enough, once I get to LGA I was suppose to deadhead to BUF and then operate a flight to JFK where I’ll be overnight. So much for going home! However, after looking at my DSL again, something odd struck me. Since when does Delta offer flights between LGA and BUF? Again, after doing some digging and talking with my crew, we found out it was a USAirways Express flight they wanted me to deadhead on. We can only deadhead on our own metal or mainline. It is right there in the contract. Ok, I’ll play along I get to LGA and decide on how I’m going to play this. 1) Play stupid and actually go to the USAirways counter and try to deadhead to BUF, 2) Be nice and call scheduling and let them know. After getting talked out of going to USAirways I decided to call scheduling, which will later bit me in the rear again. To keep this story somewhat short, the lady at crew scheduling didn’t get it and didn’t know what to do and had no idea what I was saying, which drove me to the point of telling her, “Well, why don’t you go to www.orbitz.com and buy me a ticket to BUF?” I was told to hang tight and they’ll figure it out and call me back in 10 minutes. Ok. Almost an hour later my phone rings, and scheduling has arranged ground transportation for me to JFK, where I get to deadhead to BUF and then operate the flight back. Life on reserve continues….
It was another beautiful day for flying on reserve and an even better day for crew scheduling to “F” it up. My pager goes off, and the uneducated folks at screw scheduling tell me to come in to fly CVG-LGA-JAX with a nice reduced rest overnight. As always, before I pack my crap and head to the airport, I do some digging and calculating to see if it was legal, crew/aircraft status, etc. Basically trying to find a way to get out of it, but no joy. I get to the airport and the CVG-LGA flight gets canceled. Whatever, scheduling decided to put me on ready reserve/hot reserve/airport exploration time or whatever you want to call it. I knew my roommate was in JAX on reduced rest and was operating a flight to LGA (keep this in mind for later). I get paged again and now get to deadhead to LGA on a later flight to overnight in LGA and then finish out the last 2 days a 4 day trip. What a productive day! Not sure where they’ll get another FO to operate LGA-JAX, but not my problem. In the meantime, my roommate gets to LGA in hopes to deadhead to CVG and be done. But No, we can’t let you go home, yet. While I was waiting in CVG for my deadhead, scheduling decided to put my roommate on the LGA-JAX flight. I call scheduling and tell ‘em to put me on the LGA-JAX flight and let my roommate go home, as he needed compensatory rest and would delay everything the next day. No, no, no. We can’t do that! I even talked to Flight Control and told them everything would be delayed tomorrow because of this. They wouldn’t listen. Idiots! I get to LGA and the fun continuous with overnight accommodations. I get send to the wrong Hotel by Corporate Travel, so off I go to another hotel by the ballpark only to see that my room for the night is costing the company $399. Oh, did I mention it was the day before the All-Star Game?
After another lovely night of reduced rest, I check the computer in the hotel lobby to see what kind of surprise scheduling has in store for me today, because I’m sure the original schedule of flying to LGA and deadhead home and be done wasn’t going to happen. Sure enough, once I get to LGA I was suppose to deadhead to BUF and then operate a flight to JFK where I’ll be overnight. So much for going home! However, after looking at my DSL again, something odd struck me. Since when does Delta offer flights between LGA and BUF? Again, after doing some digging and talking with my crew, we found out it was a USAirways Express flight they wanted me to deadhead on. We can only deadhead on our own metal or mainline. It is right there in the contract. Ok, I’ll play along I get to LGA and decide on how I’m going to play this. 1) Play stupid and actually go to the USAirways counter and try to deadhead to BUF, 2) Be nice and call scheduling and let them know. After getting talked out of going to USAirways I decided to call scheduling, which will later bit me in the rear again. To keep this story somewhat short, the lady at crew scheduling didn’t get it and didn’t know what to do and had no idea what I was saying, which drove me to the point of telling her, “Well, why don’t you go to www.orbitz.com and buy me a ticket to BUF?” I was told to hang tight and they’ll figure it out and call me back in 10 minutes. Ok. Almost an hour later my phone rings, and scheduling has arranged ground transportation for me to JFK, where I get to deadhead to BUF and then operate the flight back. Life on reserve continues….
#15
Me too!! LOL I heard they did that to a lot of us. Gotta love Indy
#17
Gets Weekends Off
Joined APC: Dec 2005
Position: 7ER B...whatever that means.
Posts: 3,966
Ouch. That one stings. I don't think anyone can top that.
#18
Gets Weekends Off
Joined APC: Jan 2007
Position: DC-9 Neo, Right
Posts: 158
#19
I have a funny one.
Just got hired at Eagle and was on reserve. I listed my parent's number as a backup to my cell phone. I had my cell phone off so they called my parents at 5am.
CS - Mr. B? We have a trip for you to Syracuse.
Dad - Huh? I'm going to Syracuse? When?
CS - 4pm today sir.
Dad - Sounds great but I'm busy. Why Syracuse? Who is this?
CS - Are you refusing the trip?
Dad - I'd love a free trip to Syracuse. How about Wednesday though.
Eventually they figured out it wasn't me. I had a good laugh about that one.
Just got hired at Eagle and was on reserve. I listed my parent's number as a backup to my cell phone. I had my cell phone off so they called my parents at 5am.
CS - Mr. B? We have a trip for you to Syracuse.
Dad - Huh? I'm going to Syracuse? When?
CS - 4pm today sir.
Dad - Sounds great but I'm busy. Why Syracuse? Who is this?
CS - Are you refusing the trip?
Dad - I'd love a free trip to Syracuse. How about Wednesday though.
Eventually they figured out it wasn't me. I had a good laugh about that one.
#20
Gets Weekends Off
Joined APC: Jul 2008
Posts: 4,921
I was with a buddy in Florida. He was called by crew scheduling to pick up overtime. He gladly told them he would be at the airport in less than an hour. An hour and a half goes by, they call him back to find out where he is. He then remembers that he quit that company over a month ago and then proceeds to let the schedulers know what he remembered. They are ****ed. We laugh our asses off.
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