No one contends that lack of IFE (and apparently outlets) on brand new domestic aircraft is what is hurting AA's ability to get a revenue premium.....it's more of just indicative right when you walk on the airplane (which is the newest domestic fleet in the US and thus should draw the admiration of travelers) of the attitude of mgmt towards their pax, along with bathrooms that should be outlawed per the ADA.

Kind of like buying a brand new Corvette with manual windows and no AC.

Two words.

Bob Crandall

Hard pass. That dude F’ed the culture here beyond repair.

This is exactly how I feel. It's all about brand perception and functionality. Holding my iPhone in front of my face for 2+ hours to watch a movie gets old very quickly. Yes, there are the certain planes that have the little holder built into the seatback, but they aren't always what I'd call secure. Also, as others have mentioned, propping up an electronic device in a seatback to watch a movie doesn't scream "high quality branding". It would also be nice to be able to use my phone for other tasks while I had a movie rolling. Bottom line, removing IFE and cramming extra rows of seats into our aircraft aren't the things that a legacy, premier carrier should be doing. There's reason AA is being compared to Spirit in many ways.

Ouch.... tasteless.

Could have been worse, like Carl Icahn.

True. That is a four letter word.

Bingo

(filler)

Bingo. No, no, and HeLL No

Crandall (and Con Carty, who was just below him) are the entire brain trust behind B scales and pitting everyone against each other.

Richard Anderson or Gordon Bethune, there’s a start.

You need to look at Anderson when he was at NWA.
Their mantra was, we aren't happy till your not happy.