SWA Morale
12-04-2016 | 04:11 PM
#1
Thread Starter
Gets Weekends Off
Joined: Mar 2014
Posts: 185
Likes: 0
SWA Morale
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
12-05-2016 | 07:32 AM
#3
Line Holder
Joined: Nov 2013
Posts: 244
Likes: 22
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
12-05-2016 | 08:38 AM
#4
Thread Starter
Gets Weekends Off
Joined: Mar 2014
Posts: 185
Likes: 0
Who mentioned anything about applying? Just wondering why going from great service to not so great? I didn't think that American would ever give better service than Southwest especially after the US Airways merger. They are. The culture at Southwest has changed.
12-05-2016 | 09:38 AM
#5
Gets Weekends Off
Joined: Oct 2016
Posts: 147
Likes: 0
12-05-2016 | 11:04 AM
#7
Gets Weekends Off
Joined: Oct 2006
Posts: 3,641
Likes: 293
I've never been treated as terribly by another airline as I have by AA. Gate agents are rude and refuse to help you out. Pilots are great to talk to but generally won't go to bat for you if you're trying to jumpseat/non-rev since the gate agent rules the roost.
12-05-2016 | 11:31 AM
#8
Gets Weekends Off
Joined: Jun 2016
Posts: 629
Likes: 0
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
Thread
Thread Starter
Forum
Replies
Last Post
