Captains waiting for all PAX to exit!
#42
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,273
#43
Gets Weekends Off
Joined APC: Jul 2007
Position: It's still a Guppy, just a bit longer.
Posts: 727
Not taking sides here, but if you're referring to Delta, those guys bail faster than we do during deplaning. And I fly on both of us often. Our customer service onboard is great in my experience. Too bad others haven't had the same experience here.
And I'm pretty sure we care about our operation every bit as much as they do. The Delta worship is getting old.
Only a pilot could come up with a dumb theory like tying overall customer service to staying onboard to till the last pax. If you want to stay, stay. But customer experience is far more complex. Updating pax and minding the seatbelt sign are much more meaningful to them. If you didn't do any of that and then stick around, all they want to do when they see your big dumb face at the end is slap it.
And I'm pretty sure we care about our operation every bit as much as they do. The Delta worship is getting old.
Only a pilot could come up with a dumb theory like tying overall customer service to staying onboard to till the last pax. If you want to stay, stay. But customer experience is far more complex. Updating pax and minding the seatbelt sign are much more meaningful to them. If you didn't do any of that and then stick around, all they want to do when they see your big dumb face at the end is slap it.
Last edited by Airway; 02-11-2019 at 06:42 AM.
#45
I agree. I say bye to the passengers all the time since it only takes an extra 10 minutes and the vast majority of FAs are surprised and most of the captains leave after a couple of minutes. The last captain I flew with complained about his 2 hour sit waiting for his commute but he still jumped off the plane as soon as there was a gap.
#47
Gets Weekends Off
Joined APC: Mar 2017
Posts: 705
Wow! "Self serving, pilots don't give a s###, disingenuousness, classless, zero ego,..." are some of the more thoughtful characterizations of those who choose not to hang around the jet for an extra 20-30 minutes.
Here's an idea for all the Marvins and Father Flanagans amongst us. Walk into your local Flight Office and demand that the company change the FOM and force us to remain on the aircraft until the last passenger deplanes. If you could allow me one small tiny favor though and request that we are compensated for our time. Nothing excessive. Maybe $30/pilot/leg for NB and $50 for the WB. Heck at our rates, the company is coming out cheap. Anyone want to venture a guess on which side of the fence the company will place value.
Oh and to the one who insinuated the difference between 6% and 15% profit sharing is standing at the door gripping and grinning, hahahaha!
Here's an idea for all the Marvins and Father Flanagans amongst us. Walk into your local Flight Office and demand that the company change the FOM and force us to remain on the aircraft until the last passenger deplanes. If you could allow me one small tiny favor though and request that we are compensated for our time. Nothing excessive. Maybe $30/pilot/leg for NB and $50 for the WB. Heck at our rates, the company is coming out cheap. Anyone want to venture a guess on which side of the fence the company will place value.
Oh and to the one who insinuated the difference between 6% and 15% profit sharing is standing at the door gripping and grinning, hahahaha!
#48
I always say goodbye to passengers, especially on the last flight of the night (Unless transportation deadline to hotel is approaching). Anyone truly see a reason not to thank the customers who pay our salaries?
#49
Gets Weekends Off
Joined APC: Aug 2018
Posts: 160
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