Captains waiting for all PAX to exit!
#71
Gets Weekends Off
Joined APC: Jun 2007
Posts: 108
As evidenced here, there are a lot of opinions on the issue ( and other like it).
I'd bet that if most Captains just treated their FO with the same courtesy they intend to aim at the pax, there'd be no issues.
15-hour layover, who cares. Have at it. I might join you, or take my time in the cockpit or at the top of the bridge. There's little room for the FA's, the Capt and the FO even on some of the bigger planes.
Unfortunately , there are Captains that make no exceptions to their "buh-bye" policy. 3-leg day into FL with 10 wheelchairs (maybe exaggerating, but just a little) and more than half the plane filled with seemingly 6-kid families, first-time fliers, and retirees. We already arrived late on a scheduled ~10.5 hour layover with dedicated trans and not a hotel van. The Capt held true to their "we don't leave until the last passenger is off" policy. Without rambling more, by the time the last third of the plane got to leave, they really wanted off and didn't care about our buh bye.
Sure, you can stay after work, but you've set the tone for how much you care for your FO's and his or her rest if you've dictated it and don't coordinate as a crew. Your FO may adjust his support for you accordingly. If an incident occurs the next day that involves scrutiny/FSAP/IOR, how are your actions going to reflect on those, even if the FO has your back?
How is the taxi not reimbursable? It's not the captains contract. If they unilaterally decide to stay at the airport and hold the van for greeting, because they want to go to the gift store, get their favorite Cuban sandwich at Frontera with 20 people in line, etc., you don't have to wait beyond contractual limits. You can, but you don't have to.
I'd bet that if most Captains just treated their FO with the same courtesy they intend to aim at the pax, there'd be no issues.
15-hour layover, who cares. Have at it. I might join you, or take my time in the cockpit or at the top of the bridge. There's little room for the FA's, the Capt and the FO even on some of the bigger planes.
Unfortunately , there are Captains that make no exceptions to their "buh-bye" policy. 3-leg day into FL with 10 wheelchairs (maybe exaggerating, but just a little) and more than half the plane filled with seemingly 6-kid families, first-time fliers, and retirees. We already arrived late on a scheduled ~10.5 hour layover with dedicated trans and not a hotel van. The Capt held true to their "we don't leave until the last passenger is off" policy. Without rambling more, by the time the last third of the plane got to leave, they really wanted off and didn't care about our buh bye.
Sure, you can stay after work, but you've set the tone for how much you care for your FO's and his or her rest if you've dictated it and don't coordinate as a crew. Your FO may adjust his support for you accordingly. If an incident occurs the next day that involves scrutiny/FSAP/IOR, how are your actions going to reflect on those, even if the FO has your back?
How is the taxi not reimbursable? It's not the captains contract. If they unilaterally decide to stay at the airport and hold the van for greeting, because they want to go to the gift store, get their favorite Cuban sandwich at Frontera with 20 people in line, etc., you don't have to wait beyond contractual limits. You can, but you don't have to.
#73
Would love to hear an actual response to that.
#75
Gets Weekends Off
Joined APC: Mar 2017
Posts: 705
“Good chance” means better than 50% chance. Maybe you don’t fit into that category and it certainly isn’t personal. I’d just rather have someone who wants to be there standing at the cockpit door saying goodbye vs someone who doesn’t as it will be obvious that the sincerity isn’t real. I also said I’d never block another pilot from leaving after the parking checklist is complete. Heck I’ve been that guy many times.
Oh, thanks for “the big ole Texas A for effort” comment. Broad generalizations and all....
Oh, thanks for “the big ole Texas A for effort” comment. Broad generalizations and all....
I think I have a pretty good idea, but since when have we become the uniform police? Taking care of myself is a full time job. Worrying about others is not on my radar. I'll leave that to the management wannabes.
The comment of those who are standing there, want to be there is accurate. That could either be the United poster child pilot or "The Dude."
Both have their attributes.
#76
Gets Weekends Off
Joined APC: Feb 2008
Posts: 332
You're more than welcome. The even better than 50% is off base. What's worse is when we use that as a platform to promote other beliefs. You really don't understand a person until you sit down and learn what's inside. You know, the whole judging a person by the..... thingy.
I think I have a pretty good idea, but since when have we become the uniform police? Taking care of myself is a full time job. Worrying about others is not on my radar. I'll leave that to the management wannabes.
The comment of those who are standing there, want to be there is accurate. That could either be the United poster child pilot or "The Dude."
Both have their attributes.
I think I have a pretty good idea, but since when have we become the uniform police? Taking care of myself is a full time job. Worrying about others is not on my radar. I'll leave that to the management wannabes.
The comment of those who are standing there, want to be there is accurate. That could either be the United poster child pilot or "The Dude."
Both have their attributes.
Again, this thread got me thinking more about the deplaning process. When appropriate, I’m going to attempt to stand there more often. If the FO beats me to it, great. If the FO wants to hit the road, fine. If it is late and the layover is short, it probably isn’t going to happen. If being appalled at the appearance of some of our pilots lately makes me a “management wannabe”, so be it.
#77
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,273
I could make a laundry list of things that "fuel" the perception of customer satisfaction. I won't do it on this forum but suffice to say, Marvin standing at the cockpit door while the last 50-70% of the pax deplane is way down on the list. In fact, it would probably barely scratch a list of 30.
#78
Gets Weekends Off
Joined APC: Mar 2017
Posts: 705
True. Some of our biggest tools like to grab as much face time with the customers as possible...
Again, this thread got me thinking more about the deplaning process. When appropriate, I’m going to attempt to stand there more often. If the FO beats me to it, great. If the FO wants to hit the road, fine. If it is late and the layover is short, it probably isn’t going to happen. If being appalled at the appearance of some of our pilots lately makes me a “management wannabe”, so be it.
Again, this thread got me thinking more about the deplaning process. When appropriate, I’m going to attempt to stand there more often. If the FO beats me to it, great. If the FO wants to hit the road, fine. If it is late and the layover is short, it probably isn’t going to happen. If being appalled at the appearance of some of our pilots lately makes me a “management wannabe”, so be it.
Good for you and have at it. There's a difference between being appalled and using that notion for a generalization.
Best of luck with the cleaners stealing your passenger face time as they stand three inches in front of you.
#79
Banned
Joined APC: Jan 2019
Posts: 408
Have some respect for your profession.
Oh wait, this is a United forum.....
#80
You’re right. If the other pilot (CA or FO) is so anxious to go then they can take van and the “bye”r can take a taxi. I suppose the justification would be “fulfilling core4 #2 caring,” or even “#1 safety, making sure all passengers have safely disembarked.”
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