UAL Capt in DEN (December-2010)
#71
Gets Weekends Off
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
as to the second part I have no idea how a local police officer can give out an ultimatum like that.
#72
Banned
Joined APC: Jun 2008
Position: A320 Cap
Posts: 2,282
If the bag reaches the cockpit I would always find a spot for it in the cockpit. Unless there was absolutely no room anywhere I would help the omc.
Recently I was going to TK and was boarding zone 4. Asked the capt if I could leave bag in cockpit. He said he didn't have room (a320) Agent tagged and I claimed my bag in DEN. None of us went to jail. No one raised their voice and we all lived happily ever after. It can be done if you don't act like a JA.
Are you going to now use your " Captains Authority" to go to the ramp and oversee the loading of bags/ cargo, back up to the gate to load the passengers, don't forget to send the fuelers the fuel sheet, assure the caterers are there with the correct meals, preflight the cabin and serve the drinks? Or will you allow each employee group the ability to comply with their SOP's. Capts authority is not a dictatorship like some seem to believe. You aren't a congressman. There are repercussions for your actions if you act like a jerk.
Recently I was going to TK and was boarding zone 4. Asked the capt if I could leave bag in cockpit. He said he didn't have room (a320) Agent tagged and I claimed my bag in DEN. None of us went to jail. No one raised their voice and we all lived happily ever after. It can be done if you don't act like a JA.
Are you going to now use your " Captains Authority" to go to the ramp and oversee the loading of bags/ cargo, back up to the gate to load the passengers, don't forget to send the fuelers the fuel sheet, assure the caterers are there with the correct meals, preflight the cabin and serve the drinks? Or will you allow each employee group the ability to comply with their SOP's. Capts authority is not a dictatorship like some seem to believe. You aren't a congressman. There are repercussions for your actions if you act like a jerk.
I'm not saying that I would raise my voice, have physical contact, etc., but the bag is going in the cockpit or the airplane isn't moving.
As for the catering, fueling, etc.... Beats me! I'll get involved if I need to.! If the caterers didnt board required meals, or the fuelers didn't get a fuel increase that I've ordered, then yes I will go out and make sure the situation is fixed. Captains Authority is eroding because we are letting it. Great to know you are looking after our OMC's so well. They are not SA's, they are CREW per the definition.
Last edited by gettinbumped; 04-04-2011 at 09:52 AM.
#73
Gets Weekends Off
Joined APC: Feb 2006
Position: DD->DH->RU/XE soon to be EV
Posts: 3,732
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
#74
Gets Weekends Off
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
#75
Gets Weekends Off
Joined APC: Feb 2006
Position: DD->DH->RU/XE soon to be EV
Posts: 3,732
Like I said, you know the drill, am I going to argue with the CSR before I even get to the cockpit? There was a time recently where myself, and 2 other guys were in that situation, dropped off our bags, went up front. CA asked if we had bags we could keep them up front. We explained we dropped them off, he told us to back to the jetway and get them. By that time, they had already been sent down the chute.
Not to go off on a rant here, and it's been beat to death over an over again. But aside from taking care of the paperwork/CASS processing, a CSR on any airline should have ZERO control over anything else OMC/jumpseat related.
#76
Gets Weekends Off
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
Well luckily for me I don't commute so don't know the full pain. However I usually check the boarding area and check with the jumpseaters. I do agree though that it would not be the best time to argue with csr.
#77
I've been reading this thread and thinking the same thing. We had an f/o at the regional I work at get into an argument with a gate agent. According to him she fell or decided to fall (can't remember which) and claimed he assaulted her. He never touched her. Next thing he knows he's taken off the flight, meeting with the chief pilots and an airport cop. And I believe it was about $10,000 later in legal fees, he got the whole thing put behind him. The gate agent got a promotion I believe, and he had to exonerate himself. If it looks like an altercation is brewing, I'll find a witness or two.
#78
Speaking of tantrums...
I have seen my share of Captain initiated temper tantrums taken out on the CSR before. After a decade or two in the left seat it seems that a God complex can develop. Baggage handlers and costumer service agents can seem like suitable places to take out your aggressions on. The real shock comes the day after retirement when there is no one left to yell at. From king of the world to the lord of nothing in one day...
Or this?: "I have seen my share of unsuccessful applicant initiated temper tantrums taken out on fellow pilots before. After a decade or two of not getting a job at one's airline of choice, it seems that a sour grapes complex can develop. Those who stay in the profession can seem like suitable targets to take out your frustrations on."
If not, maybe you should lay off the pilot-bashing.
#79
Line Holder
Joined APC: Oct 2010
Posts: 36
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
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