Go Back  Airline Pilot Central Forums > Airline Pilot Forums > Major > United
UAL Capt in DEN (December-2010) >

UAL Capt in DEN (December-2010)

Search
Notices

UAL Capt in DEN (December-2010)

Thread Tools
 
Search this Thread
 
Old 04-04-2011, 08:59 AM
  #71  
Gets Weekends Off
 
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
Default

Originally Posted by NEDude View Post
I have to ask what UAL policy about OMC bags in the cockpit.

The biggest danger of all of this IMHO is the "fly or be arrested" ultimatum from the police officer involved.
omc are authorized to use primary and secondary pilot baggage stowage.

as to the second part I have no idea how a local police officer can give out an ultimatum like that.
syd111 is offline  
Old 04-04-2011, 09:30 AM
  #72  
Banned
 
Joined APC: Jun 2008
Position: A320 Cap
Posts: 2,282
Default

Originally Posted by Lambourne View Post
If the bag reaches the cockpit I would always find a spot for it in the cockpit. Unless there was absolutely no room anywhere I would help the omc.

Recently I was going to TK and was boarding zone 4. Asked the capt if I could leave bag in cockpit. He said he didn't have room (a320) Agent tagged and I claimed my bag in DEN. None of us went to jail. No one raised their voice and we all lived happily ever after. It can be done if you don't act like a JA.

Are you going to now use your " Captains Authority" to go to the ramp and oversee the loading of bags/ cargo, back up to the gate to load the passengers, don't forget to send the fuelers the fuel sheet, assure the caterers are there with the correct meals, preflight the cabin and serve the drinks? Or will you allow each employee group the ability to comply with their SOP's. Capts authority is not a dictatorship like some seem to believe. You aren't a congressman. There are repercussions for your actions if you act like a jerk.
I can tell you right now, that if I say to an agent "That's ok, you don't need to check that bag, we will take it in the cockpit", and an agent tells me that it is not my decision, the bag is going in the cockpit. I have had this very issue before. I wasn't there, so I don't know how it was handled, but I'm not going to let a CSR dictate to me where an OMC's bag is going to go.

I'm not saying that I would raise my voice, have physical contact, etc., but the bag is going in the cockpit or the airplane isn't moving.

As for the catering, fueling, etc.... Beats me! I'll get involved if I need to.! If the caterers didnt board required meals, or the fuelers didn't get a fuel increase that I've ordered, then yes I will go out and make sure the situation is fixed. Captains Authority is eroding because we are letting it. Great to know you are looking after our OMC's so well. They are not SA's, they are CREW per the definition.

Last edited by gettinbumped; 04-04-2011 at 09:52 AM.
gettinbumped is offline  
Old 04-04-2011, 09:37 AM
  #73  
Gets Weekends Off
 
Joined APC: Feb 2006
Position: DD->DH->RU/XE soon to be EV
Posts: 3,732
Default

Originally Posted by syd111 View Post
omc are authorized to use primary and secondary pilot baggage stowage.
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
dojetdriver is offline  
Old 04-04-2011, 09:45 AM
  #74  
Gets Weekends Off
 
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
Default

Originally Posted by dojetdriver View Post
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
I would think you could stop by and ask the captain if you can. Keep in mind there isn't much room in the 777 cockpit as you think. I have many times had omc in the back and there bags ride up front with me when on the 757/767. Everyone is different but worth a try.
syd111 is offline  
Old 04-04-2011, 09:55 AM
  #75  
Gets Weekends Off
 
Joined APC: Feb 2006
Position: DD->DH->RU/XE soon to be EV
Posts: 3,732
Default

Originally Posted by syd111 View Post
I would think you could stop by and ask the captain if you can. Keep in mind there isn't much room in the 777 cockpit as you think. I have many times had omc in the back and there bags ride up front with me when on the 757/767. Everyone is different but worth a try.
Well, if you commute, you know the drill. OMC, getting on last, the gate agent is at the boarding door handing out green tags and telling everybody to check their bags. I politely ask if I can ask the CA, and am given a firm "NO, unless you're riding in the cockpit you CAN'T store you bag up there"

Like I said, you know the drill, am I going to argue with the CSR before I even get to the cockpit? There was a time recently where myself, and 2 other guys were in that situation, dropped off our bags, went up front. CA asked if we had bags we could keep them up front. We explained we dropped them off, he told us to back to the jetway and get them. By that time, they had already been sent down the chute.

Not to go off on a rant here, and it's been beat to death over an over again. But aside from taking care of the paperwork/CASS processing, a CSR on any airline should have ZERO control over anything else OMC/jumpseat related.
dojetdriver is offline  
Old 04-04-2011, 10:08 AM
  #76  
Gets Weekends Off
 
Joined APC: Nov 2008
Position: B-777 left
Posts: 1,415
Default

Well luckily for me I don't commute so don't know the full pain. However I usually check the boarding area and check with the jumpseaters. I do agree though that it would not be the best time to argue with csr.
syd111 is offline  
Old 04-04-2011, 03:38 PM
  #77  
Gets Weekends Off
 
SayAgain's Avatar
 
Joined APC: Mar 2007
Position: standing-by
Posts: 287
Default

Originally Posted by syd111 View Post
If you get in to one of these confrontations with an agent or anyone else in the company that seems to enjoy some of the new found power have a witness with you if at all possible.
I've been reading this thread and thinking the same thing. We had an f/o at the regional I work at get into an argument with a gate agent. According to him she fell or decided to fall (can't remember which) and claimed he assaulted her. He never touched her. Next thing he knows he's taken off the flight, meeting with the chief pilots and an airport cop. And I believe it was about $10,000 later in legal fees, he got the whole thing put behind him. The gate agent got a promotion I believe, and he had to exonerate himself. If it looks like an altercation is brewing, I'll find a witness or two.
SayAgain is offline  
Old 04-04-2011, 07:03 PM
  #78  
Gets Weekends Off
 
tomgoodman's Avatar
 
Joined APC: Feb 2006
Position: 767A (Ret)
Posts: 6,248
Default Speaking of tantrums...

Originally Posted by SkyHigh View Post
I have seen my share of Captain initiated temper tantrums taken out on the CSR before. After a decade or two in the left seat it seems that a God complex can develop. Baggage handlers and costumer service agents can seem like suitable places to take out your aggressions on. The real shock comes the day after retirement when there is no one left to yell at. From king of the world to the lord of nothing in one day...
Do you like this?: "I have seen my share of CSR initiated temper tantrums taken out on customers and non-revs before. After a decade or two in the gatehouse it seems that a border collie complex can develop. The real shock comes the day after retirement when there is no one left to herd."

Or this?: "I have seen my share of unsuccessful applicant initiated temper tantrums taken out on fellow pilots before. After a decade or two of not getting a job at one's airline of choice, it seems that a sour grapes complex can develop. Those who stay in the profession can seem like suitable targets to take out your frustrations on."

If not, maybe you should lay off the pilot-bashing.
tomgoodman is offline  
Old 04-04-2011, 07:19 PM
  #79  
Line Holder
 
Joined APC: Oct 2010
Posts: 36
Default

Originally Posted by dojetdriver View Post
That's good to know. Because MORE than one time while riding as an OMC with a vacant seat in the back, on a 76 or 777 with ample luggage storage, I've been told by the CSR at the boarding area that I have to check my bag. And that unless I'm riding in the cockpit my bag CAN'T be up there. Wouldn't even let me take it up to the cockpit with me when asking the CA for a ride.
I usually say something like "Let me first check in with the crew to make sure I can ride. . ." that usually gets me on to the aircraft, then I can see what the bag storage situation is and take it from there.
Dexter is offline  
Old 04-04-2011, 08:41 PM
  #80  
Gets Weekends Off
 
Joined APC: May 2005
Position: B777/CA retired
Posts: 1,484
Default

This reminds me of the story of the UAL Captain that diverted to MIA to throw off a F/A. What ever happened with that? That was another excercise of Capt authority.
cactusmike is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
CE750
Hangar Talk
63
08-02-2021 02:09 AM
WatchThis!
Hangar Talk
1
05-30-2007 03:27 PM
RockBottom
Major
3
01-03-2007 03:46 PM
LAfrequentflyer
Hangar Talk
2
02-01-2006 05:39 AM
HSLD
Major
14
01-30-2006 01:08 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Your Privacy Choices