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-   -   New Website for Application (https://www.airlinepilotforums.com/american/142927-new-website-application.html)

captbm 05-19-2023 11:15 AM

New Website for Application
 
I recently created an account on the new application website. I was told with the same email I used on aa.pilotcredentials everything would transfer over. That was not the case. Anyone else having issues with applications transferring to pilots.aa.com?

jackpilot 05-19-2023 01:14 PM


Originally Posted by captbm (Post 3638683)
I recently created an account on the new application website. I was told with the same email I used on aa.pilotcredentials everything would transfer over. That was not the case. Anyone else having issues with applications transferring to pilots.aa.com?

Ditto on the non-transfer. I just put everything back in.

captbm 05-19-2023 01:36 PM


Originally Posted by jackpilot (Post 3638763)
Ditto on the non-transfer. I just put everything back in.

I did the same.

FlyinCat 05-19-2023 01:37 PM

Nothing transferred for me. I got about half my hours in there and it locked me out. I couldn't get in for a couple hours. When I went back in it had changed a few check boxes- watch your entries carefully. It may not be fully operational yet.

sentapua 05-19-2023 01:40 PM

So it's basically submit as you go? There's no final submission option once you get to the end, correct?

JohnnyBekkestad 05-19-2023 02:30 PM

Are you guys able to submit anything past addresses and employment availability?

Bmaggiori 05-19-2023 04:14 PM

I submitted again… everything…
But it’s weird because you don’t receive any email after the application, but all my info is there.

JohnnyBekkestad 05-19-2023 04:28 PM


Originally Posted by Bmaggiori (Post 3638839)
I submitted again… everything…
But it’s weird because you don’t receive any email after the application, but all my info is there.

Are you saying that on the new website pilots.as.com you are seeing information such as flight time etc?
My blue menu to the left is completely empty and the only areas I can edit are pilot info, address history, demographic information, veteran status and finally employment availability. Once I submit that page there is nothing else.

Continuingappch 05-19-2023 05:46 PM

Much of my stuff transferred but references, recommendations, resume, address history did not. PITA. I sent them an e-mail asking if there is a new process for internal recommendations on Thur but no answer yet.

Bmaggiori 05-19-2023 07:12 PM


Originally Posted by JohnnyBekkestad (Post 3638853)
Are you saying that on the new website pilots.as.com you are seeing information such as flight time etc?
My blue menu to the left is completely empty and the only areas I can edit are pilot info, address history, demographic information, veteran status and finally employment availability. Once I submit that page there is nothing else.

Yes, on the new website… I was able to put all the information…. I have the feeling that something is missing, but as far as I know, I filled the entire application… but no confirmation emall

jriggo 05-19-2023 07:36 PM


Originally Posted by JohnnyBekkestad (Post 3638853)
Are you saying that on the new website pilots.as.com you are seeing information such as flight time etc?
My blue menu to the left is completely empty and the only areas I can edit are pilot info, address history, demographic information, veteran status and finally employment availability. Once I submit that page there is nothing else.

The first time I logged into the new site all my data except for attachments had transferred over. However today I do not see any of the additional tabs on the blue left side area. Very strange. Hoping it all gets ironed out quickly

Zendo 05-20-2023 01:10 AM

Skills Testing Missing
 
Have they removed the requirement for the skills testing?

FlyinCat 05-20-2023 05:22 AM

Something is wrong with this new platform. Logged back in this morning and all of my radio buttons are turned off. Employer names are missing. Hope they sort this out soon, it's getting frustrating.

Phlyfan9 05-20-2023 06:24 AM

nothing tranferred
 
I created a new account with the same email address as pilotcredentials.. nothing there! .and the only way I found out about the new website was from this forum

SlatsExtended 05-20-2023 06:46 AM

Missing Tabs
 
Same here with the missing tabs…. Looks like they are still working on possibly getting things transferred for previous apps on pilot credentials.

gearup1006 05-20-2023 07:11 AM


Originally Posted by SlatsExtended (Post 3639094)
Same here with the missing tabs…. Looks like they are still working on possibly getting things transferred for previous apps on pilot credentials.

work history was empty and 10 years of addresses. And no additional tabs I had before the interview

jriggo 05-20-2023 07:38 AM


Originally Posted by SlatsExtended (Post 3639094)
Same here with the missing tabs…. Looks like they are still working on possibly getting things transferred for previous apps on pilot credentials.

I agree with you. The first time I logged into the new site all the tab were there including everything from pilotcredentials except for my LORs and resume. Now, however, I only see the pilot info/demographic info and zero additional tabs. Hopefully the site is full up soon. Would be nice to get a call for an interview.

pdub20s 05-20-2023 01:54 PM

The issue I'm having is on the pilot Questionnaire page... I cant submit anything. Rest of the site works just fine. Hopefully they can iron out the kinks soon

colonials13 05-20-2023 02:11 PM


Originally Posted by pdub20s (Post 3639280)
The issue I'm having is on the pilot Questionnaire page... I cant submit anything. Rest of the site works just fine. Hopefully they can iron out the kinks soon

Same issue, except pilot info page also.

GatorHog 05-20-2023 09:13 PM

As of tonight still only seeing the initial page with address history, demographics, and availability date. Blue bar to the left is still blank. Soooo basically still can’t apply, I guess.

GatorHog 05-21-2023 05:22 AM

Update: full website appears to be working now for me, but mobile site on iPhone still has limited functionality and shows blank blue bar on left.

pdub20s 05-21-2023 05:50 AM


Originally Posted by GatorHog (Post 3639522)
Update: full website appears to be working now for me, but mobile site on iPhone still has limited functionality and shows blank blue bar on left.

Still cant submit the pilot questionnaire .. what browser are you using?

TipTanks 05-21-2023 06:45 AM


Originally Posted by pdub20s (Post 3639534)
Still cant submit the pilot questionnaire .. what browser are you using?

I’m using safari. Lots of bugs.

I created account using same email as pilot credentials but nothing was in there.

Can’t save the pilot questionnaire. Various fields in the employment and education history don’t save.

I haven’t even attempted the flight hours yet. That would be too frustrating to type all that in and then and have it disappear.

pdub20s 05-21-2023 10:20 AM


Originally Posted by TipTanks (Post 3639573)
I’m using safari. Lots of bugs.

I created account using same email as pilot credentials but nothing was in there.

Can’t save the pilot questionnaire. Various fields in the employment and education history don’t save.

I haven’t even attempted the flight hours yet. That would be too frustrating to type all that in and then and have it disappear.

Yeah everything else is there for me... Not going to touch any of it. Hopefully they can iron out theses bugs

GatorHog 05-21-2023 01:47 PM

Yeah it looks I spoke too soon. Most of the tabs work but not the pilot questionnaire. Flight hours worked, but a few times along the way it didn’t take or it froze. Logging out and back in seems to help. Save (“submit”) early and often.

I have to assume the pilot hiring folks aware of this and it’ll be fixed fairly soon. If nothing else they’re going to get tired of getting emails about it.

JohnnyBekkestad 05-21-2023 05:17 PM

I finally managed to login and get the tabs on the right.
It worked on iPad using safari. Everything got transferee except sorties, attachments and references.

pdub20s 05-22-2023 05:55 PM


Originally Posted by JohnnyBekkestad (Post 3639787)
I finally managed to login and get the tabs on the right.
It worked on iPad using safari. Everything got transferee except sorties, attachments and references.

You've got tabs on the right? I've only have them on the left!!!

JohnnyBekkestad 05-22-2023 06:30 PM


Originally Posted by pdub20s (Post 3640224)
You've got tabs on the right? I've only have them on the left!!!

No, you are right. I think my fingers were typing faster than my brain was processing… I guess that’s the drawback on flying over 12 different time zones for 17 days straight…

GatorHog 05-23-2023 05:57 AM

Had a thought that maybe the functionality glitches are known and intentional. For instance, the site preventing us from saving/completing the Questionnaire is their way of keeping the application process “offline” until they’re ready to start processing everything from the new platform, but they still want everyone to be able to input all of the other more time consuming info like job history and education in the mean time. Maybe that’s giving too much credit, and it would be nice if they’d just say that’s what’s going on. Has anyone emailed them (or know what the email is?) asking about the site’s functionality?

aroundthepatch 05-23-2023 08:06 AM

Have they removed the skills test from this application?

T2Crew 05-23-2023 09:51 AM

The pilot questionnaire page appears to be working now. I logged on to finish the application and after I finished, I received a submission acknowledgement email. About an hour later, I received an email saying I've been selected to move forward in the application process and a link to the Pilot Skills assessment was provided. It says you can disregard the email if you have already completed the assessment... I'm unsure if that includes completion from the old website.

Russell Case 05-23-2023 10:18 AM

I received the same email as above, but I received mine out of the blue as I have not completed transferring my pilot credentials information over to pilots.aa.com. So I “think” that email may have been generated off the pilot credentials application? Regardless, I sent recruitment an email simply asking if I needed to continue transferring (never got any emails about the change and obviously no transfer of data occurred) all my data, AND asked if the previous pilot skill test was still valid. I’ll let you know what I hear back if anything.

buckeyeboi 05-23-2023 11:53 AM


Originally Posted by T2Crew (Post 3640471)
The pilot questionnaire page appears to be working now. I logged on to finish the application and after I finished, I received a submission acknowledgement email. About an hour later, I received an email saying I've been selected to move forward in the application process and a link to the Pilot Skills assessment was provided. It says you can disregard the email if you have already completed the assessment... I'm unsure if that includes completion from the old website.

How did you get past the Military drop down in the employment section? I am not military and I see no ‘N/A’ option. When I leave it blank, I receive a red submission error.

AlikesitR 05-23-2023 01:08 PM


Originally Posted by Russell Case (Post 3640488)
I received the same email as above, but I received mine out of the blue as I have not completed transferring my pilot credentials information over to pilots.aa.com. So I “think” that email may have been generated off the pilot credentials application? Regardless, I sent recruitment an email simply asking if I needed to continue transferring (never got any emails about the change and obviously no transfer of data occurred) all my data, AND asked if the previous pilot skill test was still valid. I’ll let you know what I hear back if anything.

I got the same invite to take the pilot skills test. I’m wondering if we’re all getting this as a function of having applied for a pilot job or if there’s any reason to have my hopes up.

Russell Case 05-23-2023 01:40 PM


Originally Posted by buckeyeboi (Post 3640526)
How did you get past the Military drop down in the employment section? I am not military and I see no ‘N/A’ option. When I leave it blank, I receive a red submission error.

I’m military and even I gave up on that; there was one time in the past years that I wasn’t flying so I had to put it down, but I technically had no primary aircraft. I gave up; am hoping the old app gets me an interview while they get the new one fixed. As for the interview, I’m approaching a year out from retiring, I’m reasonably expecting to hear something yesterday, so I hope this is the beginning. I only made my AA app live about a week ago.

buckeyeboi 05-23-2023 01:55 PM


Originally Posted by Russell Case (Post 3640575)
I’m military and even I gave up on that; there was one time in the past years that I wasn’t flying so I had to put it down, but I technically had no primary aircraft. I gave up; am hoping the old app gets me an interview while they get the new one fixed. As for the interview, I’m approaching a year out from retiring, I’m reasonably expecting to hear something yesterday, so I hope this is the beginning. I only made my AA app live about a week ago.

Gotcha. I’m at another major so even listing that job on the app and having it successfully submit is proving to be an issue for now.

Russell Case 05-23-2023 02:06 PM

They’ll fix the bugs; they’re using new applicants as a test bed, but they failed to provide a constructive way for feedback to immediately fix the glitches.

buckeyeboi 05-23-2023 02:16 PM


Originally Posted by Russell Case (Post 3640584)
They’ll fix the bugs; they’re using new applicants as a test bed, but they failed to provide a constructive way for feedback to immediately fix the glitches.

I hope so. I’m sure a majority of the people struggling are those who had old applications on the old site, like myself. Doubt there are nearly as many “new applicants” as there are those transferring over from the old.

Russell Case 05-23-2023 03:47 PM

I did get a response today from the email I sent, though short and somewhat un-thorough. Only salient piece of advice is the old LOR link is no longer valid, and you’ll have to upload all subsequent LORs under the attachments portion of the new app. 🤷🏼‍♂️

WingAttackPlanR 05-24-2023 04:35 AM

Having a lot these issues as well. My questionnaire didn't save despite submitting it twice. I had a staff job while in the military and got the same error (needed an aircraft) so I gave up and logged out and went to bed. Woke up this morning to an email to take the skills test. I wonder if the system just checks the mins and that's it? Weird because I said no to a Class 1 with no date.


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