Jumpseat Prick???
#11
#12
New Hire
Joined: Dec 2008
Posts: 4
Likes: 0
From: Left seat A321
I have had a jumpseater shown on the WDR but did not know that I even had one as no one had introduced themselves to me. Normally not a major deal, but if I get the WDR stay at gate performance message, doesn't the jumpseater have to physically occupy the jumpseat per the FOM? It would help to trap any potential error if the jumpseater at least introduces him or herself if they are listed as a cockpit jumpseater.
#13
No, you're not being a prick. You sound like you use proper etiquette when you jumpseat and expect it from others.
Copied from ALPA Jumpseat:
Jumpseat Information > Home
http://www.jumpseatinfo.org/LinkClic...yTs=&tabid=620
Jumpseat Etiquette and Courtesy
Remember that jumpseating is a privilege and not a right. The following etiquette
guidelines and restrictions should always be observed while exercising jumpseat
privileges:
• Dress code is uniform, business, or business casual,
• Jumpseat availability is usually first come, first served (however, most airlines
give their own pilots and in some cases subsidiaries a higher priority). Most, but
not all, airlines allow multiple jumpseat riders when unoccupied cabin seats are
available. The captain makes the final decisions, not the gate agent or “computer.”
Due consideration to union affiliation is also a consideration when conflicts arise.
• Check-in procedures vary by airport and airline. Allow sufficient time to check in
at either the ticket counter, gate, or in some cases both.
• Remember, jumpseating is a privilege requiring professional conduct at all times.
Be courteous to agents when requesting the jumpseat. Always ask the captain’s
permission and offer thanks for the ride, even if occupying a cabin seat. Never let
an agent rush you past the cockpit without asking the captain’s permission. FARs
require the captain to know you are on board. Identify yourself as a jumpseater to
the flight attendants when boarding. Some airlines require non-revenue
passengers and jumpseaters to board last and conversely deplane last.
• Leave your bags on the jet bridge (or otherwise ‘out of the way’) while you are
introducing yourself. Limit your carry-on bags to a minimum when jumpseating.
This behooves you because you are most likely one of the last to board – when
overhead space is quite limited.
• Even employees and other non-revs will have priority over jumpseaters, who
generally have the lowest priority of anyone. You may be asked to deplane at the
last minute. Airlines will not delay flights for jumpseaters. If we cause delays on
other airlines, we could jeopardize reciprocal agreements with that airline.
• Remember that you are an additional crew member. That means that if you are
sitting in the flight deck, keep your eyes and ears open. Wear a headset. Follow
sterile cockpit rules, but speak up when necessary. Remember to turn off your
cell phone as soon as you get in the cockpit, and cease text messaging. Even
during cruise, it is best practice while in the cockpit to ask the captain if he/she
minds if you read or do a crossword puzzle, etc. Remember, 10,000 feet and
below is a sterile cockpit environment (in some cases, above 10,000 feet also)
and, as an additional crewmember, reading, talking, etc. are not allowed. Your
best behavior ensures jumpseat agreements in the future.
• If offered a seat in first class by the captain, inform the lead flight attendant of this
permission. A first-class seat doesn’t automatically entitle you to the same firstclass
benefits as revenue passengers. If they can accommodate you in first class,
do not drink alcoholic beverages. While you are exercising the privileges afforded
you by FAR 121.547 or 121.583 (i.e., jumpseating), you are considered an
additional crewmember, and the alcohol limitations of FAR 91 apply. Just
because you get a seat in the back does not relieve you from this responsibility.
Even when in plainclothes, remember that you are still considered an additional
crewmember by most airlines, and you may be required to perform duties in case
of unusual or emergency circumstances.
• Always express your gratitude to the crew when deplaning. No matter how
rushed, remember to say “Thank you.” Some airlines’ policies are for non-revs
(including jumpseaters) to deplane last. Again, stay out of the way of revenue
passengers, and provide any assistance, if necessary. Use your best judgment,
especially if you stowed your bags farther aft than your seat.
• Be polite and courteous to gate agents. Remember that they do not get the same
benefits of riding on other carriers for free, but never, ever let them talk you into
taking the jumpseat or becoming a jumpseater on a flight for which you are
ticketedno matter how nicely they ask or what type of favor you may think you
are doing them. They may even offer you vouchers, but this practice has resulted
in lost reciprocal jumpseat agreements in the past. The jumpseat belongs to the
captain, not the gate agent! It is not just another seat!
• If you have any questions, suggestions, comments, and/or complaints, please
contact your Jumpseat coordinator. Be prepared with detailed information such as
the date, time, gate (so it can be accurately tracked through CASS), and name of
the gate agent.
Always be the consummate professional while jumpseating.
It is one of the most valuable career benefits we have!
Copied from ALPA Jumpseat:
Jumpseat Information > Home
http://www.jumpseatinfo.org/LinkClic...yTs=&tabid=620
Jumpseat Etiquette and Courtesy
Remember that jumpseating is a privilege and not a right. The following etiquette
guidelines and restrictions should always be observed while exercising jumpseat
privileges:
• Dress code is uniform, business, or business casual,
• Jumpseat availability is usually first come, first served (however, most airlines
give their own pilots and in some cases subsidiaries a higher priority). Most, but
not all, airlines allow multiple jumpseat riders when unoccupied cabin seats are
available. The captain makes the final decisions, not the gate agent or “computer.”
Due consideration to union affiliation is also a consideration when conflicts arise.
• Check-in procedures vary by airport and airline. Allow sufficient time to check in
at either the ticket counter, gate, or in some cases both.
• Remember, jumpseating is a privilege requiring professional conduct at all times.
Be courteous to agents when requesting the jumpseat. Always ask the captain’s
permission and offer thanks for the ride, even if occupying a cabin seat. Never let
an agent rush you past the cockpit without asking the captain’s permission. FARs
require the captain to know you are on board. Identify yourself as a jumpseater to
the flight attendants when boarding. Some airlines require non-revenue
passengers and jumpseaters to board last and conversely deplane last.
• Leave your bags on the jet bridge (or otherwise ‘out of the way’) while you are
introducing yourself. Limit your carry-on bags to a minimum when jumpseating.
This behooves you because you are most likely one of the last to board – when
overhead space is quite limited.
• Even employees and other non-revs will have priority over jumpseaters, who
generally have the lowest priority of anyone. You may be asked to deplane at the
last minute. Airlines will not delay flights for jumpseaters. If we cause delays on
other airlines, we could jeopardize reciprocal agreements with that airline.
• Remember that you are an additional crew member. That means that if you are
sitting in the flight deck, keep your eyes and ears open. Wear a headset. Follow
sterile cockpit rules, but speak up when necessary. Remember to turn off your
cell phone as soon as you get in the cockpit, and cease text messaging. Even
during cruise, it is best practice while in the cockpit to ask the captain if he/she
minds if you read or do a crossword puzzle, etc. Remember, 10,000 feet and
below is a sterile cockpit environment (in some cases, above 10,000 feet also)
and, as an additional crewmember, reading, talking, etc. are not allowed. Your
best behavior ensures jumpseat agreements in the future.
• If offered a seat in first class by the captain, inform the lead flight attendant of this
permission. A first-class seat doesn’t automatically entitle you to the same firstclass
benefits as revenue passengers. If they can accommodate you in first class,
do not drink alcoholic beverages. While you are exercising the privileges afforded
you by FAR 121.547 or 121.583 (i.e., jumpseating), you are considered an
additional crewmember, and the alcohol limitations of FAR 91 apply. Just
because you get a seat in the back does not relieve you from this responsibility.
Even when in plainclothes, remember that you are still considered an additional
crewmember by most airlines, and you may be required to perform duties in case
of unusual or emergency circumstances.
• Always express your gratitude to the crew when deplaning. No matter how
rushed, remember to say “Thank you.” Some airlines’ policies are for non-revs
(including jumpseaters) to deplane last. Again, stay out of the way of revenue
passengers, and provide any assistance, if necessary. Use your best judgment,
especially if you stowed your bags farther aft than your seat.
• Be polite and courteous to gate agents. Remember that they do not get the same
benefits of riding on other carriers for free, but never, ever let them talk you into
taking the jumpseat or becoming a jumpseater on a flight for which you are
ticketedno matter how nicely they ask or what type of favor you may think you
are doing them. They may even offer you vouchers, but this practice has resulted
in lost reciprocal jumpseat agreements in the past. The jumpseat belongs to the
captain, not the gate agent! It is not just another seat!
• If you have any questions, suggestions, comments, and/or complaints, please
contact your Jumpseat coordinator. Be prepared with detailed information such as
the date, time, gate (so it can be accurately tracked through CASS), and name of
the gate agent.
Always be the consummate professional while jumpseating.
It is one of the most valuable career benefits we have!
#15
This is for Delta specifically.
Jumpseat Information > Jumpseat Resources > Airline Jumpseat Policies
Revised Delta Jumpseat Procedures
Jumpseats and/or unlimited “Flow Back” cabin seating for both domestic and international flights is offered to pilots other airlines and air carriers (OALs) having a reciprocal agreement with Delta. Note that carriers not participating in CASS may only receive Flow Back cabin seating. Appropriate attire for the jumpseat or cabin seat is business casual or uniform.
The TSA Secure Flight program requires an additional form of government-issued ID. Passports, State-issued driver’s license, Military ID, and certain other forms of government issued identification are all acceptable. Additionally, the jumpseat rider’s full name, date of birth, gender, and TSA Redress number (if applicable) may be requested by gate agents in compliance with this TSA program. Most of this information is readily obtained from the aforementioned forms of identification.
Upon boarding, if actually occupying the cockpit jumpseat, pilots are must introduce themselves to the captain and request permission to ride on the jumpseat. The captain must then verify all appropriate credentials including company identification, along with FAA Pilot and Medical Certificates.
When offered a cabin seat assignment via the Flow Back process, introduction to the captain is not required; however, as a matter of good protocol and etiquette, it is strongly encouraged. Additionally, an earnest attempt should be made to express gratitude to the flight crew at the completion of the flight if possible.
Specific procedures for domestic and international flights are provided below:
Domestic Flights:
OAL pilots should proceed to the gate and request the jumpseat for domestic flights. The agent will enter the pilot into the system, and if all cabin seats are full, a CASS authorization will be obtained for cockpit jumpseat access. If the cabin is not full, a seat assignment provided, even if the requesting pilot is from a participating CASS carrier. Non-CASS participants will only receive a cabin seat assignment, if available. Check in at the gate should occur at least 30 minutes prior to departure if possible.
International Flights:
When departing the U.S., a jumpseat request may be made at the departure gate (taxes/fees may be collected); however, when departing foreign stations, jumpseat requests must be made at the Delta ticket counter where applicable fees/taxes will be collected. All international jumpseat requests and processing must occur no later than 75 minutes prior to scheduled departure time. OAL pilots, regardless of CASS status, will only receive a cabin seat assignment on international flights. OAL pilots departing from Amsterdam (AMS) must make their requests at the KLM/Delta help desk located in the Schiphol Airport main hall, next to the check-in counters.
Questions about these procedures, or any problems encountered jumpseating aboard Delta, may be directed to the Delta MEC Jumpseat Committee at [email protected] after consultation with your respective Jumpseat Coordinator. We hope you have a pleasant experience aboard Delta. Welcome Aboard!!!
Jumpseat Information > Jumpseat Resources > Airline Jumpseat Policies
Revised Delta Jumpseat Procedures
Jumpseats and/or unlimited “Flow Back” cabin seating for both domestic and international flights is offered to pilots other airlines and air carriers (OALs) having a reciprocal agreement with Delta. Note that carriers not participating in CASS may only receive Flow Back cabin seating. Appropriate attire for the jumpseat or cabin seat is business casual or uniform.
The TSA Secure Flight program requires an additional form of government-issued ID. Passports, State-issued driver’s license, Military ID, and certain other forms of government issued identification are all acceptable. Additionally, the jumpseat rider’s full name, date of birth, gender, and TSA Redress number (if applicable) may be requested by gate agents in compliance with this TSA program. Most of this information is readily obtained from the aforementioned forms of identification.
Upon boarding, if actually occupying the cockpit jumpseat, pilots are must introduce themselves to the captain and request permission to ride on the jumpseat. The captain must then verify all appropriate credentials including company identification, along with FAA Pilot and Medical Certificates.
When offered a cabin seat assignment via the Flow Back process, introduction to the captain is not required; however, as a matter of good protocol and etiquette, it is strongly encouraged. Additionally, an earnest attempt should be made to express gratitude to the flight crew at the completion of the flight if possible.
Specific procedures for domestic and international flights are provided below:
Domestic Flights:
OAL pilots should proceed to the gate and request the jumpseat for domestic flights. The agent will enter the pilot into the system, and if all cabin seats are full, a CASS authorization will be obtained for cockpit jumpseat access. If the cabin is not full, a seat assignment provided, even if the requesting pilot is from a participating CASS carrier. Non-CASS participants will only receive a cabin seat assignment, if available. Check in at the gate should occur at least 30 minutes prior to departure if possible.
International Flights:
When departing the U.S., a jumpseat request may be made at the departure gate (taxes/fees may be collected); however, when departing foreign stations, jumpseat requests must be made at the Delta ticket counter where applicable fees/taxes will be collected. All international jumpseat requests and processing must occur no later than 75 minutes prior to scheduled departure time. OAL pilots, regardless of CASS status, will only receive a cabin seat assignment on international flights. OAL pilots departing from Amsterdam (AMS) must make their requests at the KLM/Delta help desk located in the Schiphol Airport main hall, next to the check-in counters.
Questions about these procedures, or any problems encountered jumpseating aboard Delta, may be directed to the Delta MEC Jumpseat Committee at [email protected] after consultation with your respective Jumpseat Coordinator. We hope you have a pleasant experience aboard Delta. Welcome Aboard!!!
#16
I have had a jumpseater shown on the WDR but did not know that I even had one as no one had introduced themselves to me. Normally not a major deal, but if I get the WDR stay at gate performance message, doesn't the jumpseater have to physically occupy the jumpseat per the FOM? It would help to trap any potential error if the jumpseater at least introduces him or herself if they are listed as a cockpit jumpseater.
#17
Line Holder
Joined: Sep 2005
Posts: 1,753
Likes: 20
I don't think you're out of line, but i would't make a big deal of what the United guy did. I usually introduce myself to the CA and FO and tell them that the agent gave me seat, followed by something like "I hope it's ok if I catch a ride" That way i'm asking for a ride.
#18
Gets Weekends Off
Joined: Nov 2011
Posts: 4,564
Likes: 24
this is true, but if its the scenario where they have the 1P boarding pass and the agent says oh there is an open seat take 15B they will still show on the WDR as a JS since the 1P was issued and is showing occupied....if the agent brings down a BP for 15B for them they wont show up on WDR. All determined how agent cleared them..
#19
I revise my earlier statement about what happened. It's possible you were a prick, but my guess is neither you nor the UA pilot knew about the flowback process specifics and were using the 'classic' rules of jumpseating.
He should have had his credentials ready to go and still asked rather than tell.
You will know better in the future if this happens again, he was technically correct because he checked in with you so calling him back up was in hind sight a dick move.
Anyway I wouldn't feel too bad if I were you. Neither of you were totally correct. You get my respect for asking about it and being open to dialogue.
He should have had his credentials ready to go and still asked rather than tell.
You will know better in the future if this happens again, he was technically correct because he checked in with you so calling him back up was in hind sight a dick move.
Anyway I wouldn't feel too bad if I were you. Neither of you were totally correct. You get my respect for asking about it and being open to dialogue.
#20
I don't think you're out of line, but i would't make a big deal of what the United guy did. I usually introduce myself to the CA and FO and tell them that the agent gave me seat, followed by something like "I hope it's ok if I catch a ride" That way i'm asking for a ride.
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