ALPA volunteers and staff on the Scheduling team have been terrific in my experience. The end game is finding out if others think that we should have more of them and/or if we should reinstate the phone line for all questions. I personally believe the current system is worse than the previous one. Tunes, you defending yourself isn’t necessary. And suggesting that if I volunteered my time, everything would be fixed is in err. If you haven’t seen a submission from me it’s because I’m waiting for the rotation that I finished to be “Closed” by the company. To see the final result for pay. Because I know I’ll have to research the latest way to make a submission and then work to explain the question in a way that makes sense. That’s easy 30 minutes. End of the world? No. But talking to an ALPA scheduler would be much more efficient and a nice thing. In essence, the new system is more cumbersome to the pilot and I’m sure is resulting in fewer inquires which was probably the point. Probably great for you, not great for me. Again, the funding should be there to stand up a team to answer calls. Have you ever been getting ready to text someone and you realized it’s just too long or complex and just decided to call that person instead. That’s pretty much how I feel about scheduling issues. Not a fan of the current system.

 

So....to sum up your self acknowledged "rant".....you don't even know if you have a problem, haven't contacted ALPA scheduling, haven't contacted(called) Delta scheduling, haven't contacted(called) your CPO, and haven't waited 30 days for a reply? And, as of now, the wait for an answer is 2-3 days? Bad on me for assuming too much by your original post. But you are ready to rant IF those thing happen? Got it. (It did however take 4 pages for you to paint a more accurate picture of YOUR situation)​​​​



BTW....that 30 minutes that you might spend composing an email has been frittered away on this thread. But I thank you for taking one for the team in trying to rectify this systemic ALPA scheduling email time waster.

 

LADIES AND GENTLEMAN, Sheriff Buck Rogers.


I rarely post on the forum, but it's clear that you're the resident troll with zero contributions. The type of person that over time people will just skip over. I believe the Scheduling Help system is inadequate in comparison to systems we've had in the past. I've come to the forum to see if others feels the same. Seems to be a mixed bag of some who prefer the ability to talk to someone, some who are ok with the system, and others who really have nothing to say other than the typical internet hero posturing.

I've done what the majority of pilots do:
1) Phoned a friend
2) Read the contract
3) Called a scheduler
4) Reached out to ALPA Scheduling Help

But you see Sheriff, it's very unlikely this will be the last time I need scheduling help. So, while it's convenient for you to pretend this is about a single instance, deep down, I think you understand we're talking about the system going forward. I believe pilots want to be able to call and speak to someone who can help. And if ALPA decides to move ahead with polling the issue, you will probably see for yourself the overwhelming preference to return to that system.

 

In any case we clearly need an automated system that flags all reroutes, 23K, NOOP etc things for review. If the software can handle it, great. If not, then until it can, then every case needs to be manually reviewed automatically.

There's just too much incentive to play the "deny deny deny" game. The average line pilot doesn't encounter these types of things often enough to be current and proficient in knowing if its legit or not. We can't rely on pilots taking the initiative to look into it at every point of contact because a lot will slip through the cracks that way, almost by design.

Deny deny deny, then pay up only on the cases that are identified and pressed, is a perpetual motion machine windfall for the company.

 

You are correct and I am going through the same thing now. There is a problem in the automation that we are short enough for me to illustrate at will. After months of being ignored, it has been realized and IT is trying to figure out a coding solution.

As much as the schedulers do need good tools, they also need some common sense and authority enough to do their jobs.

ALPA scheduling could have been the heroes on this.

 

In my experience calling ALPA scheduling while helpful they will make you feel terrible for calling them and doing annoyed the entire time. No matter who you called first.

 

The schedulers don't even have the technology to see when someone is NQ, hence they keep assigning us (me) shortcalls, so it shouldn't surprise anyone that they don't have the technology to properly avoid illegal re-routes, double 23K, or properly assign greenies.

 

That has been my experience since Bill was let go.

 

What’s that saying about depth perception? FYI, one issue with SC in 20+ years, regardless of who’s on in.

 

Dunno.

I value product over politics.