Mesabah

"At Delta, we're in the business of UP, ****ing you UP..." -That would be funny.

TOGA LK

Agree, don't PO a Texan CEO!

Anderson, Kelleher and Crandall

It's nice to see the flying coming back to Delta but we must never forget that we voted yes to that codeshare and at one time allowed ourselves to be convinced, by ALPA and management, that codeshare was good for our careers. Sadly that was a yes vote at NWA and then another yes vote by both merger groups in 2009 although most of the guys I flew with knew little about scope. Now as the codeshare discontinues we can realize what damage to our flying that cutout created as we hire 500-600 a year indefinitely.

We can be pro-Delta and we must also be able to say no. A no vote would've meant the Western flying stayed at Delta and the double digit profit margins Alaska has yielded over the past years would've been ours. It's time to fix Section 1 B. and bury O.

Section 1 DAL PWA
B. 23. Exception: Pg. 1-3
O. 3. Exception 1: Pg. 1-21

FmrFreightDog

LBJ had a habit of making phone calls to political enemies while he was dropping a deuce.

... and that's what I learned with 4 years of college and a Political Science degree.

Bucking Bar

FWIW, Alaska airlines used to be a client and they were very old school "Delta" in their approach to a lot of things. Their management was willing to spend money on customer service, long past the point where it made sense. (for example, someone falls boarding an airplane with an uneven jetway ... probably the airline's problem ... somebody falls getting their luggage out of the car in the parking lot?)

Customers who flew Alaska a lot liked how the airline "had their back" and were loyal customers as a result. Alaska's operation stood so far removed for their competition that the choice was very apparent.

NWA + Delta is an interesting competitor for Alaska. The efficiency of NWA with the charm of an imagined version of what Delta once was added to a truly impressive global network for business travellers. The Microsoft part of the equation is key in Seattle.

If Delta delivers on friendly service from Seattle, this plum may be ripe for the picking. But, we must deliver ... Richard Anderson's intro video isn't enough by itself.

I've not been through Seattle in a while, but there were times when nobody in the satellite concourse would help a passenger. I asked a group of Agents absorbed in a game, who told me that they did not know "Delta's computers" and were not going to learn. Called the Station Manager, who sounded exasperated herself. She said there was nothing she could do, and she was on the other side of security. I did what I could on my phone to help who I could then went and flew the jet, but I wondered ... what if a Seattle Gate Agent wanted me to push and I told them "hey, I don't like this airplane and am not going to learn to fly it" ?

If we are going to beat Alaska, then things have to have changed in Seattle.

Denny Crane

Bar,

I suspect you ran into that attitude shortly, maybe even a year, after the merger. That attitude is NOT prevalent now. I definitely think it's more the "What can I do for you?" now.

Denny

firstmob

Ref the two latest aircraft rumors. On a scale of 1 to 10 which of these rumors the 787 or 346-600 has the best chance of coming to fruition?

Dash8widget

Airpac, by any chance?

forgot to bid

Oh, food fight. That too. We couldn't get the previous FA to leave the airplane. She kept apologizing "oh, I'm sorry, I'll get out of your way." I didn't pay attention to what she was doing but I think it was cleaning out the galley from the previous flight.

So look at it this way, there were 3 FAs on one flight and 1 FA from the previous. Of the 4, 1 was probably the most beautiful woman I have ever seen at Delta and she was very normal. 1 was hoarding food while new FAs were boarding. 1 was aggressive menopausal and thought she was Queen of the world. The last one was along for the ride.



I guess the 1 normal one saved the day.

forgot to bid

That is frustrating.

But the BBQ and Mexican restaurants are pretty good.

UGBSM

I like the part where they are going to "...protect and defend our customers..."

From what? Lower fares? More flight choices? Airlines who apparently don't know how to do the hard work behind the scenes?