Pilot/customer engagement
08-24-2015 | 06:53 AM
#41
Line Holder
Joined: Nov 2009
Posts: 1,281
Likes: 0
From: C560XL/XLS/XLS+
The only PA's I do are the fasten seatbelts and prepare for takeoff. Most of the 75/76"s have seat back screens and they can see where they are for themselves on those or using the Delta app on their devices.
08-24-2015 | 06:54 AM
#42
Line Holder
Joined: Jun 2015
Posts: 49
Likes: 0
From: 73NA
I "engage" my passengers with a boarding PA, I will pop my head out of the broom closet (737) to say hi to First Class if I have time, and give brief announcement with the seat belt sign.
You can't depend on the company, ALPA, or the Media to represent you. Why would you not want to put your best foot forward and represent yourself?
I agree that constant PAs are annoying. I say let that highly reliable on-board entertainment and internet divert our pax.
However, when IROP is the word of the day, I think communication with our passengers is the difference between a really crappy experience and a mildly annoying one.
You can't depend on the company, ALPA, or the Media to represent you. Why would you not want to put your best foot forward and represent yourself?
I agree that constant PAs are annoying. I say let that highly reliable on-board entertainment and internet divert our pax.
However, when IROP is the word of the day, I think communication with our passengers is the difference between a really crappy experience and a mildly annoying one.
08-24-2015 | 07:20 AM
#43
The Brown Dot +1
Joined: Jun 2009
Posts: 7,775
Likes: 0
From: 777B
Every single PA is an interruption, an unwelcome interruption.
We don't need to know for the umpteenth time what our flight time is. We don't need to know the temperature in Pittsburgh. We don't need to know that we are flying over East Upchuck Wisconsin, home of the largest ball of twine. Do not tell me to sit back and relax, as if my seat will actually recline. And you can make my flight more enjoyable by shutting up and quit interrupting me with your idiotic, pandering PA's. I know you like to hear yourself talk Captain chatty, but I'm trying to watch a movie.
The only time you should make a PA is if we have to evacuate.
We don't need to know for the umpteenth time what our flight time is. We don't need to know the temperature in Pittsburgh. We don't need to know that we are flying over East Upchuck Wisconsin, home of the largest ball of twine. Do not tell me to sit back and relax, as if my seat will actually recline. And you can make my flight more enjoyable by shutting up and quit interrupting me with your idiotic, pandering PA's. I know you like to hear yourself talk Captain chatty, but I'm trying to watch a movie.
The only time you should make a PA is if we have to evacuate.
08-24-2015 | 07:23 AM
#45
veut gagner à la loterie
Joined: Apr 2008
Posts: 23,286
Likes: 0
From: Light Chop
So it won't me.
08-24-2015 | 07:42 AM
#46
Banned
Joined: Nov 2013
Posts: 4,378
Likes: 0
From: 7th green
08-24-2015 | 01:27 PM
#48
Gets Weekends Off
Joined: Sep 2009
Posts: 335
Likes: 0
Every single PA is an interruption, an unwelcome interruption.
We don't need to know for the umpteenth time what our flight time is. We don't need to know the temperature in Pittsburgh. We don't need to know that we are flying over East Upchuck Wisconsin, home of the largest ball of twine. Do not tell me to sit back and relax, as if my seat will actually recline. And you can make my flight more enjoyable by shutting up and quit interrupting me with your idiotic, pandering PA's. I know you like to hear yourself talk Captain chatty, but I'm trying to watch a movie.
The only time you should make a PA is if we have to evacuate.
We don't need to know for the umpteenth time what our flight time is. We don't need to know the temperature in Pittsburgh. We don't need to know that we are flying over East Upchuck Wisconsin, home of the largest ball of twine. Do not tell me to sit back and relax, as if my seat will actually recline. And you can make my flight more enjoyable by shutting up and quit interrupting me with your idiotic, pandering PA's. I know you like to hear yourself talk Captain chatty, but I'm trying to watch a movie.
The only time you should make a PA is if we have to evacuate.
08-24-2015 | 01:47 PM
#49
Gets Weekends Off
Joined: Dec 2013
Posts: 217
Likes: 0
...but wait, you don't want a raise because your profit sharing is just fine thank you very much.
08-24-2015 | 01:59 PM
#50
Gets Weekends Off
Joined: Apr 2008
Posts: 791
Likes: 0
From: 767A
When I'm riding in the back, I detest listening to someone drone on for 5 minutes about nothing. Especially if I've got the live TV running. At least the movie stops. I treat my passengers the way I would like to be treated. Short and concise PAs
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