Kirby swinging.
01-21-2023, 08:05 AM
#21
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Position: A320 FO
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Frontier knows they deliver poor service and they have constructed their entire business model around failures that would otherwise harm the legacies. Sales continue, because, “What do you expect for a $20 ticket?” That’s what pax expect and that’s what F9 happily delivers. Kirby isn’t considering this in his comments. As long as F9 doesn’t kill people, there will always be demand for their service.
01-21-2023, 08:16 AM
#22
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Joined APC: Nov 2012
Position: 1900D CA
Posts: 3,394
Originally Posted by Dragonslayer69
Frontier knows they deliver poor service and they have constructed their entire business model around failures that would otherwise harm the legacies. Sales continue, because, “What do you expect for a $20 ticket?” That’s what pax expect and that’s what F9 happily delivers. Kirby isn’t considering this in his comments. As long as F9 doesn’t kill people, there will always be demand for their service.
Southwest, JetBlue and Spirit run a crap operation too. I flew on United during Christmas with the fam, and they canceled two of our flights, the 3rd was 3+ hours late, had broken wifi and the plane hadn't been catered so it had very limited food/ drink. And then we waited 1.5 hours for our bags. Not exactly impressive service for the huge price premium we paid
01-21-2023, 08:50 AM
#23
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Joined APC: Dec 2021
Posts: 509
Originally Posted by Stayontarget
So the question is where is F9s biggest short coming currently? Is it gate space, pilots, rampers, gate agents?
01-21-2023, 09:33 AM
#24
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Originally Posted by Aero1900
This is definitely true, but I think that our operation really isn't that bad. Obviously it's not a well oiled machine, but its not that far off from what the other airlines are doing.
Southwest, JetBlue and Spirit run a crap operation too. I flew on United during Christmas with the fam, and they canceled two of our flights, the 3rd was 3+ hours late, had broken wifi and the plane hadn't been catered so it had very limited food/ drink. And then we waited 1.5 hours for our bags. Not exactly impressive service for the huge price premium we paid
Southwest, JetBlue and Spirit run a crap operation too. I flew on United during Christmas with the fam, and they canceled two of our flights, the 3rd was 3+ hours late, had broken wifi and the plane hadn't been catered so it had very limited food/ drink. And then we waited 1.5 hours for our bags. Not exactly impressive service for the huge price premium we paid
01-21-2023, 09:50 AM
#25
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Posts: 509
Originally Posted by spooldup
Let me tell you about the time my Delta flight waited 40 minutes on the ramp for their gate to open up AT ATL........ yeah. happens everywhere. But when you have more than 200 planes, a ton of gates, employees, etc, you can afford to fix these operational kinks before they get so bad and cause 2-4+ hour delays usually. When a lean operation is ran, things tend to build up real quick.
01-21-2023, 10:37 AM
#26
Almost there
Joined APC: Apr 2021
Posts: 1,093
Originally Posted by DumboDrop
Frontier's biggest short coming presently is a lack of leadership. Between Brad banging the drum of mediocrity, management's apparent disconnect with day to day operations, and the daily dumpster fire that has been normalized, every single work group has a tremendous amount of apathy. "He, who has a why, can bear almost any how." We need leadership.
You make a fair point and I tend to agree that if we had happier employees we would be dominating but that’s tough to quantify and tough to prove. Generally though I look at financial results to determine whether new leadership is needed. Looking forward to Feb 8th.
01-21-2023, 10:42 AM
#27
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Originally Posted by DumboDrop
Happened once at DL, happens every trip at F9
01-21-2023, 10:53 AM
#28
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Position: 1900D CA
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Originally Posted by madmax757
It's also possible that the FAA can tell an airline that they can't take delivery of any more aircraft or operate them until the airline gets is stuff together. Thats another possibility. I don't see it with Frontier as the operation has been pretty good as far as completion factor goes. Once you start making national news is when the FAA will take a harder look at the operation.
Take a look at how Allegiant was operating ten years ago and compare that to us today
01-21-2023, 11:15 AM
#29
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Originally Posted by DumboDrop
Happened once at DL, happens every trip at F9
It is true it happens more here, but it doesn't just not happen at other airlines. Plus, I always get a kick out of Legacy guys when im jumpseating and listening to them complain about their airlines. Theres always stuff to complain about.
01-22-2023, 10:59 AM
#30
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Posts: 1,348
Originally Posted by CRJdriver2017
Most companies go into debt to grow. F9 hasn’t really done that yet. There are many other ways in which F9 is inefficient and has capacity for increased revenue that aren’t even being discussed (like carrying cargo). Imagine if F9 decided to give a pay raise to AA 767 wages. It could be done and still turn a profit. Would anybody go to AA anymore?
Kirby is a smart man and knows this. He’s counting on others overlooking it.
My $0.02, United (and AA) are in trouble and are hemorrhaging market share every day.
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