Last I heard, there was nothing wrong with ours that required them to be parked.

 

I'd think we will find out when the market closes.
One would think they would need to be grounded immediately and flights would be canceled. They aren't. So probably someone hysterical.

 

https://www.bbc.com/worklife/article...udget-airlines

interesting article from yesterday. Part of the reason we are changing our loyalty program.

 

Good article and I expect ULCC demand to come back in the next year or so. I do agree we need to make things simpler. Our entire process is convoluted and disorganized.

 

I’ve said it before and I maintain my belief that the success of F9 or other ULCCs is in operational reliability and also the simplification of the customer experience. They absolutely need to develop a streamlined process that includes a robust mobile app that can handle all sorts of interactions. That’s the only way to run a reliable operation in today’s age if you want to trim down on staffing. Our app sucks bad - it needs to be overhauled and made much, much better.

They need an app that offers intuitive, simple booking process, helps customers navigate the airport environment, and very quickly informs them of disruptions, options, and offers easy processes for rebooking/hotels/meal vouchers, etc. It really should be a top priority.

Unfortunately, the laser focus on pure cost-cutting precludes them from investing more into robust IT solutions like they should be doing.

It’s anecdotal, but all of the friends and family I talk to who have tried traveling on Frontier all have the same complaints - the booking process sucks and their flight was delayed with no information given. If you can fix these things, way more people would be willing to use the product.

 

I think you have a valid point. It wasn't until I came to frontier that I started to see an inordinate amount of attempted interactions between gate agents and passengers fail because of a language barrier. It's sad to see because the resolution is probably something simple like "yes this is the right gate." In the meantime that passenger is probably really stressed.

The more you can keep passengers away from gate agents the better sadly.

 

https://finance.yahoo.com/news/insid...120413746.html

 

ABANDON SHIP!:

https://pilots.aa.com/


https://pilothiring.united.com/s/


https://www.airlineapps.com/jobs/det...=First-Officer

 

What airline did you go to?

 

Most likely, the price will be driven down to less than $1 for a while (thereby triggering its absence from the market). Then, Indigo will profer an offer to the investment banks that hold the majority of stock to buy it all back (pennies on the dollar) - they'll sell and the company will be private again.

No more public financial records, 10-Qs, etc.

Then, they'll negotiate a new contract stating that we're losing money (without providing proof other than the recent stock price drop) and need concessions.