Another self-righteous pilot makes the news
#13
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,259
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
#15
Line Holder
Joined APC: Jul 2018
Posts: 29
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
#16
Banned
Joined APC: Apr 2011
Posts: 1,473
So true. EVERY thing is about race now a days. I doubt the captain at Delta airlines of all places would make it a point to single someone out just because they were being black. If said individual just behaved like a civilized human being I doubt the captain woulda said anything.
#17
Gets Weekends Off
Joined APC: May 2014
Posts: 1,681
Tamar Braxton Gets ?Ridiculed By A Pilot For Flying While Black On Delta,? According To Video Posted By Her Sister Towanda | Celebrity Insider
Why oh why are we still going In the back to talk to disruptive passangers? Stay in the flight deck and to leave. Call someone who is trained to handle it.
Why oh why are we still going In the back to talk to disruptive passangers? Stay in the flight deck and to leave. Call someone who is trained to handle it.
Didn’t do it before cellphone cams, certainly not about to start now.
#18
Gets Weekends Off
Joined APC: May 2014
Posts: 1,681
These clips are always posted without context. There is no way this ever comes out good for the crew.
Our airline tells us to get someone trained to deal with the situation. I would imagine his does too. Bet capt gets to do a little carpet dance.
Captain’s authority doesn’t mean the authority to be a dumbass.
#20
Gets Weekends Off
Joined APC: Oct 2010
Posts: 4,603
The Captain is the final authority on if a passengers rides. He is required at Delta to be involved. That is why they are paid 9 or 10 times what a gate agent gets paid. If your flight attendants tell you they have a disruptive passenger who is not following instructions and your answer is I will not get involved your working relationship with the crew is non existent. The gate agent is however going to show up at the cockpit where you are hiding and ask if you want the passenger to remain on board or be removed. What are you going to base your answer on after hiding?
1. Get story from flight attendant
2. Assuming the flight attendant isn’t on a power trip and inflaming an otherwise benign situation, call ops for a supervisor to remove a pax on behalf of the pic.
3. Ops confirms seat number or supervisor pokes head in Flight deck to confirm when they arrive.
4. Supervisor removes pax while you continue your preflight duties
5. If pax refuses to leave then supervisor calls LE or pokes in again and asks if you’ll call for them.
At no point do you need to engage the pax.
If during step one if you are 99% sure from hearing the FAs story that it’s probably the FA that is the problem you can try to diffuse them in the Flight deck. If they don’t yield speak to another FA and get a second account. If it corroborates the story from the fist FA then proceed with step 2. If the story from the second FA does not match the first then try to diffuse the first one again. If they do not then offer for them to be replaced. Only go down that road if you are absolutely sure the FA is probably the problem. Otherwise take their word for it and have the pax removed. There is no point where this requires engaging the pax
Thread
Thread Starter
Forum
Replies
Last Post