Trip Report American Eagle DFW-PIT
07-12-2007 | 11:55 AM
#23
Gets ALL Days Off
Joined: Mar 2007
Posts: 958
Likes: 0
From: Sit down comedian.
[quote=kalymnos Yes they were HOSTAGES without a simple bottle of water and I paid a FULL fair fee for the seats.
Do you want me to think that the 8.00 per hour FA's cared about my parents or me as customers AT ALL. quote]
how did you know those FA's make $8.00 an hour??
On a serious note, we have stopped carrying bottles of water on all flights that sit on the "tarmac" for more than 3 hours. Starting next year all flights sitting more than 4 hours will have to leave the odd numbered engines at the airport... with all your 121 experience, im sure you understand why...
I looked up the hostage part, and you are right. We are not allowed to take passengers hostage anymore.
Do you want me to think that the 8.00 per hour FA's cared about my parents or me as customers AT ALL. quote]
how did you know those FA's make $8.00 an hour??
On a serious note, we have stopped carrying bottles of water on all flights that sit on the "tarmac" for more than 3 hours. Starting next year all flights sitting more than 4 hours will have to leave the odd numbered engines at the airport... with all your 121 experience, im sure you understand why...
I looked up the hostage part, and you are right. We are not allowed to take passengers hostage anymore.
07-12-2007 | 11:56 AM
#24
Moderator
Joined: Mar 2007
Posts: 2,634
Likes: 0
From: Tiki bar
Originally Posted by kalymnos
My parents were kept as hostages for 3 hours on Monday on a tarmac without food or water going from DFW to PIT the other day on the WORST airline I have ever flown on, Arrogance, apathetic to the customer..The seats on the 70 CRJ it was the dirtiest most uncomfortable POS I have flown on, it was a joke on all levels... Not angry about it, I just know where to spend my money next time...
07-12-2007 | 12:21 PM
#27
Gets Weekends Off
Joined: Mar 2006
Posts: 219
Likes: 0
From: A320 Right
I just want Kalymnos to post some more. It's fun reading. Too bad for his folks. Not to blame the FAs. From personal experience I was stuck in the De-Ice pad in PIT for 3 hours one icy day. Our flight attendant made sure every one of those passengers was cared for, and that is why no one complained about what was going on. I think a bad flight attendant wouldn't have stood a chance. Then again it's a contest of character.
The captain and myself also took turns going to the back and speaking with PAX and answering any questions they had. Believe it or not in some cases it makes a world of difference.
I care about passengers, but sometimes I really hate their god complex. I also don't like my world revolving around theirs.
The captain and myself also took turns going to the back and speaking with PAX and answering any questions they had. Believe it or not in some cases it makes a world of difference.
I care about passengers, but sometimes I really hate their god complex. I also don't like my world revolving around theirs.
07-12-2007 | 12:23 PM
#28
On Reserve
Joined: Apr 2006
Posts: 15
Likes: 0
From: ATR72-FO
IF you want off the plane that bad just threaten the pilots or flight attendants on our flight next time. We promise to bring the plane directly back to the gate for your comfort and subsequent interrogation.
The biggest reason we dont take you back to the gate is #1, if there is any significant delay, the company WILL cancel the flight as they will goto the back of the takeoff line. And believe it or not, as per our contract, we still get paid if a flight cancels. So the crew was sitting out there in an attempt to still get you to your destination rather than spending the night in the airport. Which, you would then complain to APC about Eagle because they stranded you in the airport!
Can't please these people...
The biggest reason we dont take you back to the gate is #1, if there is any significant delay, the company WILL cancel the flight as they will goto the back of the takeoff line. And believe it or not, as per our contract, we still get paid if a flight cancels. So the crew was sitting out there in an attempt to still get you to your destination rather than spending the night in the airport. Which, you would then complain to APC about Eagle because they stranded you in the airport!
Can't please these people...
07-12-2007 | 12:36 PM
#29
Gets ALL Days Off
Joined: Mar 2007
Posts: 958
Likes: 0
From: Sit down comedian.
07-12-2007 | 01:35 PM
#30
New Hire
Joined: Jun 2007
Posts: 1
Likes: 0
NOT A FLAME I flew on AE on Sunday at 1215 Dept and my parents the next day at 12-1230 dept if you would like flight numbers Ill be happy to give them as well as receipts if you think this will help qualify how Sh*tty your company is. To add I guarantee I have more time, type ratings, and experience in 121 and 91 than you do...
Watch out guys, I think he/she might be a Microsoft Flight Simulator line check airman! Maybe even THE chief pilot!
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