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Old 05-28-2012 | 05:09 AM
  #171  
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From: In favor of good things, not in favor of bad things
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Lakes pilots seem like a tight group. I am sure no slouches in the hand flown approach department either.
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Old 05-28-2012 | 07:05 AM
  #172  
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Originally Posted by EMB120IP
Well, on behalf of the "customer service" you received (or didn't receive based on how it sounds), I'm sorry that situation occurred. Mx issues can be frustrating to deal with on all ends (pilot, passenger and customer service), especially when mx is constantly saying it'll be fixed in 20 minutes. This is the information that was probably being fed to the CS agents and they were doing their best to expedite the boarding process, only to be told that the aircraft still wasn't fixed, nor would it be for another "40 minutes", etc, etc, etc. I do know how frustrating it gets. Chances are, the agents could have had a long day up to that point and basically just "checked out" (not that I condone this).

A CS agent job is essentially to get yelled at by numerous passengers and be blamed for every little problem in that passengers travel that day, and then they have to put on a smile and say "thank you". After a while, this gets old, especially when all of the stuff that's happening isn't their fault yet the pax group takes their frustrations out on them. They were just trying to do their job as efficiently as they could based off of the information they were being provided.

I hope this provides a little guidance in what may have been going on at the time of your trip. Again, I'm sorry for any inconvenience this caused you.
Most people know all of this, it's not a secret, it's just calling a spade a spade. If an airline can't hire quality people that can "take it" or "perform under fire", can't afford decent planes, parts, mechanics, and a system that communicates effectively, can't reasonably apologize when necessary, it shouldn't be a surprise to hear them called what they are.

Seriously?, "expedite" the boarding process for a plane that's sitting 200' from the terminal? This is exactly where good judgement is necessary (and lacking). After being yanked around several times in a row, they already know they are severely late, having them "line up" at the door again, only to be told to sit down a few minutes later again(50' from where they lined up) is just ridiculous. But, that's why their a bottom-feeder. They are allowed to exist because people can and do put up with it, so far.

I'm sorry to say, you speak as if this happens regularly...?
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Old 05-28-2012 | 07:57 AM
  #173  
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From: BE1900 FO
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Originally Posted by Natca
Lakes is the worst of worst, bankrupt, cant pay their airplanes off, cant afford to pay pilots more if they wanted to. They are so worried about pilots leaving, oh wait if they treated folks well they would not have to force a two year training contract. They do not pay pilots in training, they do not provide a hotel or even transportation prior to such either. I am sorry but if I had to pay say 500 bucks to interview there, then wait 2 months of not getting paid and then work an entire month to pay for the interview cost to fly an airplane with no glass, autopilot, toilet, and live off EAS (job security) no thanks.
95% of this is not accurate. Please do some research before posting. I'm not saying the stuff that Lakes does to us is great, but don't paint an image that doesn't exist. Thank you.

Obviously, for those of you considering working here at Lakes... make sure you understand who posts things that are correct and valid.

You won't be paid during training. You will be provided a hotel during training. You will not be provided a hotel or transportation for the interview, sorry. You will not be paid a dime during training, sorry again. Maybe one day (when Lakes realizes they need to attract more pilots) things will be done more to "industry standards".

Last edited by MightEBeech; 05-28-2012 at 08:10 AM.
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Old 05-28-2012 | 08:04 AM
  #174  
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From: BE1900 FO
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Originally Posted by JamesNoBrakes
How long did it take for them to get to a major airline?

Do people still believe this is the way the industry works?
My mentors in the industry highly recommended Lakes as a stepping stone. So, I'm willing to sacrifice a "shiny jet" higher paying regional and become a CA and get the turbine PIC. It's all about who you know anyways. If you don't network in this industry, then you will probably have a hard time getting out of (or into) the regional environment. 1000 TPIC is my goal and then evaluate the next step from there... I think they folks who come to Lakes share similar viewpoints.
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Old 05-28-2012 | 08:39 AM
  #175  
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Originally Posted by MightEBeech
My mentors in the industry highly recommended Lakes as a stepping stone. So, I'm willing to sacrifice a "shiny jet" higher paying regional and become a CA and get the turbine PIC. It's all about who you know anyways. If you don't network in this industry, then you will probably have a hard time getting out of (or into) the regional environment. 1000 TPIC is my goal and then evaluate the next step from there... I think they folks who come to Lakes share similar viewpoints.
Awesome, so we're shooting ourselves in the foot again and keeping the bar low.
If all it's good for is the "1000pic" and not as a reputable airline and company, just don't be surprised when people call it what it is. By taking a job there, you're perpetuating the idea that regionals can dangle the idea of flying for a major airline to attract pilots at poverty levels, as majors continue to condense down/farm out flying and there are far more pilots wanting jobs than could be employed at those majors. Do people have any self-respect these days? I hope you realize the industry has significantly changed and shifted since your mentors made it to their coveted 777 and A380 international positions...
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Old 05-28-2012 | 09:02 AM
  #176  
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Originally Posted by JamesNoBrakes
By taking a job there, you're perpetuating the idea that regionals can dangle the idea of flying for a major airline to attract pilots at poverty levels, as majors continue to condense down/farm out flying
Lakes is an Independent carrier, right? They sell their own tickets and fly their own livery along with maintaining "code-shares" with United, Delta and Frontier. Where do you get the "farmed out flying," concept?

Farmed out flying would correspond to some sort of a capacity purchase agreement with a major like United, Delta, Alaska or USAir...
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Old 05-28-2012 | 09:20 AM
  #177  
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You misunderstand what I was saying, I wasn't referring to Lakes there, I was referring to what "majors" are doing.
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Old 05-28-2012 | 09:51 AM
  #178  
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From: BE1900 FO
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There is a lot of self respect in working for Lakes given the fact that the flying (routes) we do are not "farmed out" by the majors. We have our own niche that really doesn't affect the major airlines... don't you think the major airline pilots would respect someone who isn't taking their routes and using an RJ to do it? We go to the small subsidized cities that jets can't afford to go.

The industry really hasn't changed much, actually, it has always been cyclical even when they got hired. The respect that pilots receive from the general public has changed drastically. We aren't treated like "kings" anymore... but not many service oriented jobs are like that anymore. All part of the "entitlement" generation.

And yes, many regionals do dangle a carrot that says "Come fly for free with us so you can get to the majors"... so what? It's called pay your dues. I can handle a couple of years at poverty wages, get what I came for, and get on with life. However, if we have an opportunity as a pilot group at Lakes to demonstrate our discontent with the pay scale, then I guarantee you that it will be shown.

Do you think many of those guys in the left seat of a 777 or A380 flew an RJ? No. They flew old turboprops and paid their dues. They do respect us at Lakes, even if our company isn't "reputable", simply because a majority of them went through the same thing.
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Old 05-28-2012 | 09:54 AM
  #179  
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From: 757 right seat
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Originally Posted by JamesNoBrakes
I'm driving to a major hub in July for a vacation and flying out to LAX on an airbus, rather than take a Great Lakes flight direct that would save me a "2hr drive", haha. I try to avoid them if possible. Stuck in denver one time they kept feeding us BS about getting the airplane "fixed" until past midnight, having passengers line up, then tell them to sit back down, over and over again, with no apology. I stood up for the Px and asked them what they are going to do about their customer service, but they were rude to everyone and just blew it all off. It is truly the worst of the worst and shouldn't exist.
Mx delays take time and are a hassle regardless of the airline.
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Old 05-28-2012 | 11:30 AM
  #180  
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........deleted. Bottom post was a lot better than mine.

Last edited by EMB120IP; 05-28-2012 at 11:46 AM.
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