Simplicity in Denver
12-23-2014 | 11:39 AM
#3
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Line Holder
Joined: Nov 2012
Posts: 622
Likes: 1
From: It's hot out here.
Roger that. 80 minutes to turn an airplane last night. Absolute goat rope. Are the guys on the mainline side of United dealing with the same guys?
12-23-2014 | 11:41 AM
#4
Gets Weekends Off
Joined: Mar 2014
Posts: 484
Likes: 0
Not sure why anyone expected anything different. This is what happens when United selects the lowest bidder. They are having such a hard time staffing it, that United had to put a link on its own careers page to try and trick people into working for Simplicity. Shameful. There are going to be some changes made I guess that they think will 'fix' some of the problems, but we all know it wont.
The sad part is that Simplicity which is owned by Menzies, does a lot of ground handling for Alaska, and they seem to do a good job. This has to be lack of oversight/direction from United on setting forth expectations. We all know that United cares next to nothing about customer service, so this will continue to be a problem.
The following information has been communicated to XXXXXXXX from the
Regional Manager Operations Support for Simplicity USA:
In an effort to provide stability and safety to the Simplicity commissary
department, the following changes will take place:
Leadership changes – Sharon Silaghy will become the interim
department manager for commissary. She is currently the duty
manager for the Simplicity commissary department
Staff with English language deficiencies will be exchanged with staff
that communicates accordingly using the English language
Additional staff has been moved from the ramp department to
commissary to ensure better coverage
o Simplicity will ensure our roster provides for adequate staff on both
AM and PM shifts
o Additional leadership will be added to the commissary department
(coordinators/leads)
To ensure all staff is aware of their assignments and are kept accountable,
there will be improvement and coordination of daily pre/post briefings with
the commissary team
The sad part is that Simplicity which is owned by Menzies, does a lot of ground handling for Alaska, and they seem to do a good job. This has to be lack of oversight/direction from United on setting forth expectations. We all know that United cares next to nothing about customer service, so this will continue to be a problem.
The following information has been communicated to XXXXXXXX from the
Regional Manager Operations Support for Simplicity USA:
In an effort to provide stability and safety to the Simplicity commissary
department, the following changes will take place:
Leadership changes – Sharon Silaghy will become the interim
department manager for commissary. She is currently the duty
manager for the Simplicity commissary department
Staff with English language deficiencies will be exchanged with staff
that communicates accordingly using the English language
Additional staff has been moved from the ramp department to
commissary to ensure better coverage
o Simplicity will ensure our roster provides for adequate staff on both
AM and PM shifts
o Additional leadership will be added to the commissary department
(coordinators/leads)
To ensure all staff is aware of their assignments and are kept accountable,
there will be improvement and coordination of daily pre/post briefings with
the commissary team
12-23-2014 | 11:42 AM
#5
MK Ultra Candidate
Joined: Feb 2013
Posts: 1,167
Likes: 0
From: Prime Leader of Boko Harumph
12-23-2014 | 11:43 AM
#6
Gets Weekends Off
Joined: Mar 2014
Posts: 484
Likes: 0
12-23-2014 | 11:49 AM
#7
Thread Starter
Line Holder
Joined: Nov 2012
Posts: 622
Likes: 1
From: It's hot out here.
Not sure why anyone expected anything different. This is what happens when United selects the lowest bidder. They are having such a hard time staffing it, that United had to put a link on its own careers page to try and trick people into working for Simplicity. Shameful. There are going to be some changes made I guess that they think will 'fix' some of the problems, but we all know it wont.
The sad part is that Simplicity which is owned by Menzies, does a lot of ground handling for Alaska, and they seem to do a good job. This has to be lack of oversight/direction from United on setting forth expectations. We all know that United cares next to nothing about customer service, so this will continue to be a problem.
The following information has been communicated to XXXXXXXX from the
Regional Manager Operations Support for Simplicity USA:
In an effort to provide stability and safety to the Simplicity commissary
department, the following changes will take place:
Leadership changes – Sharon Silaghy will become the interim
department manager for commissary. She is currently the duty
manager for the Simplicity commissary department
Staff with English language deficiencies will be exchanged with staff
that communicates accordingly using the English language
Additional staff has been moved from the ramp department to
commissary to ensure better coverage
o Simplicity will ensure our roster provides for adequate staff on both
AM and PM shifts
o Additional leadership will be added to the commissary department
(coordinators/leads)
To ensure all staff is aware of their assignments and are kept accountable,
there will be improvement and coordination of daily pre/post briefings with
the commissary team
The sad part is that Simplicity which is owned by Menzies, does a lot of ground handling for Alaska, and they seem to do a good job. This has to be lack of oversight/direction from United on setting forth expectations. We all know that United cares next to nothing about customer service, so this will continue to be a problem.
The following information has been communicated to XXXXXXXX from the
Regional Manager Operations Support for Simplicity USA:
In an effort to provide stability and safety to the Simplicity commissary
department, the following changes will take place:
Leadership changes – Sharon Silaghy will become the interim
department manager for commissary. She is currently the duty
manager for the Simplicity commissary department
Staff with English language deficiencies will be exchanged with staff
that communicates accordingly using the English language
Additional staff has been moved from the ramp department to
commissary to ensure better coverage
o Simplicity will ensure our roster provides for adequate staff on both
AM and PM shifts
o Additional leadership will be added to the commissary department
(coordinators/leads)
To ensure all staff is aware of their assignments and are kept accountable,
there will be improvement and coordination of daily pre/post briefings with
the commissary team
12-23-2014 | 11:50 AM
#8
Thread Starter
Line Holder
Joined: Nov 2012
Posts: 622
Likes: 1
From: It's hot out here.
12-23-2014 | 04:26 PM
#10
Line Holder
Joined: Jun 2013
Posts: 65
Likes: 0
From: Professional gear swinger.
I heard that they get paid like 9$ and hour. They are also expected to pay for their own uniform and drive to kden. We all know how close the airport is to civilization. To me it seems like you would have to be an idiot to work there. That is why it's full of a bunch of bafoons. That word is so awesome by the way. Haven't heard bafoon in ages. Haha
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