Quote:
Originally Posted by BoatyMcBoatface
I have an upcoming interview with EAS, I am curious about what to expect during the interview process. Was told there will be a technical portion and a HR portion. Any input on the process would be appreciated. Thanks.
Expect a group-type setting for the interview. There will be a handful of other candidates all meeting at the same time and you'll rotate who does which portion (HR/Tech/Written). Don't let this throw you off, you're not all "competing" for the same opening. At least 75% of the EAS interview process is observing how you interact with others. Be friendly, smile, share stories, don't be a macho/jerk/know-it-all/undesireable. They want to see how it'll be to spend 10 days with you on the road.
HR is pretty simple. Standard HR. Have a few good stories in your back pocket. Why EAS? How'd you get into flying? What are your career goals? (Hint: they're not keen for pilots who only want to TPIC-and-SWA). TMAAT: you didn't get along with someone, you had a problem colleague, you did something to improve your last company, etc etc.
Tech isn't really tech so much as meet the CP/ACP(s). It could be one or all depending on schedule that day. This will be similar to HR but much more aviation focused if that makes sense. They're not going to ask you limitations and memory items or quiz you on a plate. More like tell me about yourself, how you came to be here, what you're looking to get out of it. How would you handle an angry pax? Let's say wx at your destination was well below mins but this VIP pax has (whatever; needs to be there), how do you handle it? Tip: think beyond the obvious pilot stuff. Of course you're not going to break SOP or Reg's, but talk about how you'd offer alternate solutions for the pax. Maybe there's a nearby airport that's better and you can arrange a taxi? Maybe they can wait out a few hours? Maybe it makes more sense to get them a car/bus/train/airline? They want good customer service and problem solving folks.
The study ATP questions for the written test. Some of the questions are beyond nit-pick trivia. I hear these aren't really graded, but they'll put you in a room with other candidates to take it. I would resist the urge to compare answers if you get my drift.
In summary - customer service focus is a must. Be friendly, don't get psyched out. And remember the "real" interview happens during lunch.