Quote:
Originally Posted by Adlerdriver
Since this seems like a good opportunity, can I just throw this out........
I've done the pax thing and made my share of announcements. Now, I spend a lot of time as a paying passenger, out of uniform, unrecognized as a crew member to my seat mates. Their feedback is always the same.
Short and sweet is the key. No one and I mean NO ONE cares about the route, the cruise altitude, your pilot background or most of what gets said. On time or late and maybe the destination weather if it's noteworthy, but even that's pushing it. Comedy routines or any other attempts to entertain rarely, if ever, are appreciated. Many times the PA system is AFU or the person talking isn't using it properly and no one can understand much of what gets said anyway.
All people want to do is get back to their music, book or in-flight movie. No offense, it's just reality.
True for many pax, most especially super-frequent flyers and crew. But new, infrequent or nervous flyers do appreciate some re-assurance, even if it's nothing more substantial than someone who sounds like they know what they're doing. They may not care much about what you said, but some folks do care that you said it. Marketing surveys bear this out.
And I'd bet that some of the folks who tune it out would notice if it didn't happen and wonder why. They don't care about engine noise either, but they'd notice if it stopped.