Perhaps the problem is white privilege, but dude perhaps the problem with this post is YOU...

 

That's it....it was all part of an elaborate evil Delta plot.... maybe the Russians were involved in it too?

But what about the fact that UAL was using an RJ on a route that clearly had more demand than capacity.... shouldn't the company right size the operation?

 

Ask a lawyer if he got a “huge cash settlement” and most will say it was far from “huge.”

 

Wow - it’s narrative like this that not only displays ignorance of the event, but ignorance on part of the person if they actually believe this, making their argument null and void, in my opinion. Almost beat to death, huh...? A fist was never laid on him, from what I’ve seen. He resisted removal from his seat and face planted the arm rest while fighting the men trying to convince him to leave. A beating never happened. If I’m wrong, then show me footage I haven’t seen yet.

Don’t be a lemming and do some research instead of being a lazy parrot.

 

You just invited a whole lotta hell to rain down on you.

 

Huh? I paid for that service today. It's like Disney FastPass. I paid for it and get it now, why would I care about the ones standing in line for much later? That's their business and their business between them and the company.

It's not MY fault your airline fell apart somewhere that it needs 5 crew members in another city at the last second. Why don't you have protocols for that to be handled better in the first place? Be honest, there were so many ways this whole thing could have been avoided and 99.9% of that all falls on the airline. You say I'd be furious if I showed up in the AM and the flight cancelled? Not really, it's 6am and the day is just starting and they can probably get me to where I need to go TODAY by rebooking me through another city. Dao's situation was he needed to be there that night and the only other option was re-booking him tomorrow.

You're correct those things all happen. These things exist because somewhere along the line the airlines failed the traveling passengers. Dao should have been avoided when they needed to find just one more volunteer by upping the travel voucher offer to $1000 and then 1200, then 1500. Someone else would have taken it because money talks. But because the airline didn't, now you have your rules of no booking DHers within 60 minutes of departure. Same thing with the 3 hr 'tarmac' delay. Too many airlines (and in some cases, the CA themselves) kept the pax as prisoners locked on the plane. Now you have the Pax Bill of Rights.

 

You come on here and rip us for customer treatment when your airline leads the rankings in one single category, which is customer dissatisfaction. Maybe you should post more in your own forum.

 

You understand that all the “Passenger Bill of Rights” did is guarantee mass cancellations right? EXACTLY what the industry leaders said would happen, the law of unintended consequences strikes again.

One of the biggest “cases” for the tarmac rule was Jetblue on Valentines Day, the airplanes were physically sliding sideways on icy ramps and taxiways but a crusader with a Twitter account couldn’t accept that. Poof.....now no one gets anywhere.

 

Yeah man, no police states or that other stuff. Cook County, IL style justice.....for some!

 

Drama queen much?