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Old 04-16-2019 | 04:51 AM
  #61  
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From: Whiskey Papa
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Originally Posted by Airhoss
Drama queen much?

Interesting he hasn't been back on the thread. Maybe he realized the ignorance of what he posted.
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Old 04-16-2019 | 04:58 AM
  #62  
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From: Sleeping in the black swan’s nest.
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Originally Posted by LNL76
Interesting he hasn't been back on the thread. Maybe he realized the ignorance of what he posted.

Pretty amazing...
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Old 04-16-2019 | 08:20 AM
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Originally Posted by Airway
You come on here and rip us for customer treatment when your airline leads the rankings in one single category, which is customer dissatisfaction. Maybe you should post more in your own forum.
I think you might have confused who I work for? We’re usually at or near the top, maybe except this year with merger pains. I only ripped this one particular incident, nothing else. I think you have a fine company and they learned from the incident.



Originally Posted by JoePatroni
You understand that all the “Passenger Bill of Rights” did is guarantee mass cancellations right? EXACTLY what the industry leaders said would happen, the law of unintended consequences strikes again.

One of the biggest “cases” for the tarmac rule was Jetblue on Valentines Day, the airplanes were physically sliding sideways on icy ramps and taxiways but a crusader with a Twitter account couldn’t accept that. Poof.....now no one gets anywhere.
It did and probably for the best. If a major snow/ice storm is coming then may as well proactively cancel and rebook as much as possible. Why risk running a full schedule that will be brought to its knees on the day of the event? I would think most people would prefer to go a day earlier or a day after a major blizzard/event.

You have to admit, customer rankings have risen steadily for the airline’s. A lot of that is service/onboard product, but it’s also how airlines deal with the potential severe events.
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Old 04-16-2019 | 11:54 AM
  #64  
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Originally Posted by ShyGuy
I think you might have confused who I work for? We’re usually at or near the top, maybe except this year with merger pains. I only ripped this one particular incident, nothing else. I think you have a fine company and they learned from the incident.





It did and probably for the best. If a major snow/ice storm is coming then may as well proactively cancel and rebook as much as possible. Why risk running a full schedule that will be brought to its knees on the day of the event? I would think most people would prefer to go a day earlier or a day after a major blizzard/event.

You have to admit, customer rankings have risen steadily for the airline’s. A lot of that is service/onboard product, but it’s also how airlines deal with the potential severe events.
I routinely hear people complaining about weather delays, it’s got nothing to do with being proactive- it’s about avoiding fines.
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Old 04-17-2019 | 03:38 PM
  #65  
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Originally Posted by JoePatroni
You understand that all the “Passenger Bill of Rights” did is guarantee mass cancellations right? EXACTLY what the industry leaders said would happen, the law of unintended consequences strikes again.
Your unintended consequences theory is a myth. Raising the minimum wage to $15 doesn’t cause restaurants to reduce staffing and/or install kiosks, requiring employers to provide full time benefits to people working over 30 hrs/week doesn’t make them cut hours below the mark, raising state taxes and other cost on businesses don’t cause them to relocate to more business friendly states, and flights that would have operated late before the passenger bill of rights don’t return to the gate to reset the clock and watch the crew time out. At least that’s what Bernie Sanders says, but his initials say it all.
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Old 04-17-2019 | 03:42 PM
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Originally Posted by JoePatroni
I routinely hear people complaining about weather delays, it’s got nothing to do with being proactive- it’s about avoiding fines.
It’s hard to imagine what the people who wrote the law were thinking. Operate late and face a $27,000 fine per passenger, or cancel and eat a $500 per passenger ticket price. Even pilots are smart enough to do the math in their heads on this ones. I guess politicians aren’t.
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Old 04-17-2019 | 06:42 PM
  #67  
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Originally Posted by Itsajob
Your unintended consequences theory is a myth. Raising the minimum wage to $15 doesn’t cause restaurants to reduce staffing and/or install kiosks, requiring employers to provide full time benefits to people working over 30 hrs/week doesn’t make them cut hours below the mark, raising state taxes and other cost on businesses don’t cause them to relocate to more business friendly states, and flights that would have operated late before the passenger bill of rights don’t return to the gate to reset the clock and watch the crew time out. At least that’s what Bernie Sanders says, but his initials say it all.
No idea what that means but I have, personally, watched multiple flights cancel that would have operated before the BOR’s....what are you claiming is a myth?
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Old 04-18-2019 | 04:35 AM
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Originally Posted by JoePatroni
No idea what that means but I have, personally, watched multiple flights cancel that would have operated before the BOR’s....what are you claiming is a myth?
That was intended as sarcasm. I listed a few other examples of unintended consequences also. The attempt was to poke fun at those who push for things like this. We are in agreement 100 percent.
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Old 04-18-2019 | 04:45 AM
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Originally Posted by Itsajob
That was intended as sarcasm. I listed a few other examples of unintended consequences also. The attempt was to poke fun at those who push for things like this. We are in agreement 100 percent.
Ok, you need to dumb it down for me...getting old.
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Old 04-18-2019 | 10:07 AM
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The cancellations are good and helps out in an already over capacity airspace. It would be worse if those flights did operate. Besides, why you complaining about cancellations? I like being paid not to work
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