FAs have a TA
03-26-2026 | 05:37 PM
#12
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I think an argument could be made that the primary customer facing work group feeling valued with a good contract will have a net benefit in the long run despite a short term hit to profitability. The counter would probably be that in-flight management already runs a pretty tight ship and they don’t put up with a lot of bad attitudes.
Dont put up with bad attitudes? That’s a joke . Half of them have horrible attitudes, like someone forced them into that job.
03-26-2026 | 06:03 PM
#13
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From: Left Side of a Guppy
03-27-2026 | 04:45 AM
#15
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From: B-787 Captain
03-27-2026 | 07:00 AM
#16
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From: A320 FO
This is the most intractable problem that no amount of money will solve. It exists across all labor groups but the two primary customer facing ones are the most critical, at least for NPS and other things managers find interesting to measure.
03-27-2026 | 07:42 AM
#17
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03-27-2026 | 07:58 AM
#18
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03-27-2026 | 09:15 AM
#19
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From: 756FO
Half have horrible attitudes? If you believe that 50% of our FAs have horrible attitudes I would suggest that you’re the common denominator in that equation. I have encountered a few, but no where near 50%.
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