United Hogan Assessment?
#41
Gets Weekends Off
Joined APC: Mar 2008
Posts: 1,083
As pilots, we seem to have a group tendency to be skeptical about the abilities of those around us. ATC, MX, dispatchers, etc. It is probably a survival tactic, but at some point its pretty important to have enough humility to trust those who are experts in their field (CRM model anyone).
Obviously it is incredibly frustrating to think that your career is in the hands of a computer scoring your responses to a couple hundred true/false answers, I simply ask anybody who has been through TK lately to judge the quality of the people in new hire classes. I for one, spent way less time in my room than I thought I would during my 2 weeks of indoc. My classmates, and those ahead and behind us were well-qualified and highly enjoyable individuals.
My point is, that is seems Bill Kennedy and his team seem to be doing an incredible job finding and selecting pilots. I can't tell you how I made it through the cracks, but I was surrounded by an awesome group of people and am impressed with whatever techniques they use to fill a class of 20 every single week.
The pilot archtype is generally pretty type-A. After quite a few years in the business, it seems there is a fine line between detail-oriented, mission-focused individuals and down-right quirky, introverted engineers. They seem far apart, but anybody who has been in the 121 world has to know what I'm talking about. So, if you're assembling a pilot group that is going to be around for longer than any other before it (the next 25-40 years for 80+% of new hires), who contribute arguably a large part of the company culture, I would definitely be interested in more than just a candidate's aviation qualifications. So, as king for a day, if I was presented with the fact that in instituting a personality inventory (the Hogan), that I was going to weed out 80 percent of the narcistic, paranoid, introverted, arrogant type-As out there, but as a penalty, was going to also weed out 20 percent of the good guys too. I'd probably give it the green light.
For that 20 percent of good guys/gals who get weeded out by the Hogan, that really sucks. But to categorically say that the idea of the test in the first place is ridiculous.... might mean you don't really understand what the training department is trying to do.
Obviously it is incredibly frustrating to think that your career is in the hands of a computer scoring your responses to a couple hundred true/false answers, I simply ask anybody who has been through TK lately to judge the quality of the people in new hire classes. I for one, spent way less time in my room than I thought I would during my 2 weeks of indoc. My classmates, and those ahead and behind us were well-qualified and highly enjoyable individuals.
My point is, that is seems Bill Kennedy and his team seem to be doing an incredible job finding and selecting pilots. I can't tell you how I made it through the cracks, but I was surrounded by an awesome group of people and am impressed with whatever techniques they use to fill a class of 20 every single week.
The pilot archtype is generally pretty type-A. After quite a few years in the business, it seems there is a fine line between detail-oriented, mission-focused individuals and down-right quirky, introverted engineers. They seem far apart, but anybody who has been in the 121 world has to know what I'm talking about. So, if you're assembling a pilot group that is going to be around for longer than any other before it (the next 25-40 years for 80+% of new hires), who contribute arguably a large part of the company culture, I would definitely be interested in more than just a candidate's aviation qualifications. So, as king for a day, if I was presented with the fact that in instituting a personality inventory (the Hogan), that I was going to weed out 80 percent of the narcistic, paranoid, introverted, arrogant type-As out there, but as a penalty, was going to also weed out 20 percent of the good guys too. I'd probably give it the green light.
For that 20 percent of good guys/gals who get weeded out by the Hogan, that really sucks. But to categorically say that the idea of the test in the first place is ridiculous.... might mean you don't really understand what the training department is trying to do.
#42
Duvie, welcome aboard. Despite all the complaining here, the reality is it's a great job if you aren't on the bottom of the list in an economic down cycle. I have no doubt you and your fellow half wingers are great and Bill Kennedy (I assume he's in charge of pilot hiring) is bringing in great people. I know it's all true because I see it on the line. Where I think you need to put the Kool Aid down is where you imply the quality of pilot hiring now is any different from other airlines or times when pilot hiring was driven more by pilots. Mechanics, controllers and dispatchers all have well defined jobs with specific parameters we all understand. Human resources, on the other hand, deals in more nebulous parameters. IMO, much of what they do is to justify their importance. They are looking for ways to narrow the field of candidates to make their job easier. Is forcing a good candidate to go to a job fair to accumulate points towards an interview productive? How accurate is a personality test when put against the observations of people who have seen someone for years in the real world? I helped (or at least didn't hurt) a lot of pilots hired at CAL back when pilots drove the hiring. The pilots I recommended ranged from "they're good enough for me to rec" to "walks on water." It was interesting to get feedback from my ACP on who performed best in the interview, because the interview board didn't rank the candidates in the order they should have been ranked. The reality is nothing replaces long term observation, yet that's what HR attempts to do in making the process numbers driven. We're trying to pick wide receivers by looking at their performance in the gauntlet drill at the combine while ignoring four years of their game tape.
Thanks for a great counterpoint. I understand the moderate skepticism of a new hire and successful candidate through the process. I agree with much of what you're saying, we all know plenty of guys and gals who may not do great in front of a board, but who are stand up employees/pilots who would be an asset to the company and pilot group. Conversely, I've got a good college buddy who made it through the process, and although I love drinking beer with the guy, he is not someone I'd like to see in the cockpit as my family and I shuffle toward 37E, 38B etc.
To say that the idea of HR is nebulous is spot on, however, to then conclude that it isn't valuable I think is incorrect. The "soft sciences" like economics and psychology are difficult to speak on, because often times there are so many causes for one effect, that incorrect conclusions (or public perception manipulation) is very easy to achieve. There is a lot of valuable information in the application of psychology to the modern work place, the most productive and innovative companies in the USA use it extensively (albeit they attempt to pass it off as nonchalant "employee driven workplaces") to their incredible success. Apple, google, in-n-out burger, chic-fil-a, etc. That said, there are plenty of HR departments that are comprised of completely ineffectual, unmotivated people who barely made it through college with a 2.0 in psychology. Just don't throw the baby (psychology/HR) out with the proverbial bathwater (Toby Flenderson).
Ultimately, United, like most legacies still weights the opinions of their line pilots more heavily than outsiders. The hogan is just a screening device, it doesn't select who gets the start the whole process itself.
If flight-ops was solely in charge of pilot hiring, things might be quite different. I was at a guard unit that had become such a nest of nepotism, that the good-old-boy club at the top had to be almost entirely removed before the unit could start passing ORIs again. The reason the good-old-boy club is so unhealthy for an organization is because most of us would rather see a good friend get hired at our airline than a guy we don't know, but who would ultimately be an asset for us. For better or worse, I know I'd probably help my buddy...
#43
Gets Weekends Off
Joined APC: Jul 2013
Posts: 4,672
So it ACTUALLY does select who gets to start the process.
I know 2 guys, no job fairs, no meet and greets, no outside the majority demographic, whatever. Also, fewer, way fewer than the urban legend amount of average/required req letters.
#44
I can't remember, but I'm pretty sure the email that comes says the HPI is the FIRST step in the selection process. No successful HPI, no F2F.
So it ACTUALLY does select who gets to start the process.
I know 2 guys, no job fairs, no meet and greets, no outside the majority demographic, whatever. Also, fewer, way fewer than the urban legend amount of average/required req letters.
So it ACTUALLY does select who gets to start the process.
I know 2 guys, no job fairs, no meet and greets, no outside the majority demographic, whatever. Also, fewer, way fewer than the urban legend amount of average/required req letters.
#45
It isn't much different then other places. American and virgin both send out a test as part of the initial application to ALL those that apply and if the applicant doesn't pass they get an immediate TBNT. United probably saves quite a bit of $$$ by not sending the test to everyone until the super computer selects them.
#46
#49
Gets Weekends Off
Thread Starter
Joined APC: Jul 2009
Position: Military > Regional
Posts: 130
And I did go back and change a couple of answers.
I tried to stay away from words like hate, always, never, etc.
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