Contract convo
#12
when you are on hold, the microphone on your phone is still live and the line is still being recorded.
So if (for example, while on hold) you say something disparaging about the scheduler, it will be heard and recorded, and you could be disciplined.
BTW pretty much all companies/customer service phone lines operate this way.
So if (for example, while on hold) you say something disparaging about the scheduler, it will be heard and recorded, and you could be disciplined.
BTW pretty much all companies/customer service phone lines operate this way.
#13
Occasional box hauler
Joined APC: Jan 2018
Posts: 1,683
when you are on hold, the microphone on your phone is still live and the line is still being recorded.
So if (for example, while on hold) you say something disparaging about the scheduler, it will be heard and recorded, and you could be disciplined.
BTW pretty much all companies/customer service phone lines operate this way.
So if (for example, while on hold) you say something disparaging about the scheduler, it will be heard and recorded, and you could be disciplined.
BTW pretty much all companies/customer service phone lines operate this way.
#15
Gets Weekends Off
Joined APC: Oct 2023
Posts: 108
Everybody has their own priorities. That one is pretty low on my personal list of things that need to get fixed, but I understand the underlying sentiment. Perhaps a yearly stipend that could be used for work related items: medicals, uniforms, luggage, headsets, etc, could be a catch all for this kind of thing.
#16
Gets Weekends Off
Joined APC: Oct 2020
Position: SIC
Posts: 130
Everybody has their own priorities. That one is pretty low on my personal list of things that need to get fixed, but I understand the underlying sentiment. Perhaps a yearly stipend that could be used for work related items: medicals, uniforms, luggage, headsets, etc, could be a catch all for this kind of thing.
#17
Occasional box hauler
Joined APC: Jan 2018
Posts: 1,683
#18
Line Holder
Joined APC: Feb 2009
Posts: 43
Someone will correct me if I’m wrong, but I believe on Boeings those telex 750s are required equipment. At a previous airline I destroyed a pair by running them over with the seat, and the mechanic had to track one down because it was on the equipment list. So don’t give the company too much credit for buying us cheap (community use) headsets…
#20
Gets Weekends Off
Joined APC: Dec 2014
Position: Grp Cpt
Posts: 260
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