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AA Exec Platinum's response to AA email

Old 09-26-2012, 05:19 AM
  #11  
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Default Hmmmmm......

I always wondered what made the people that buy those tickets believe that they are somehow qualified to critique the decisions that the Pilots make? Got a lot of experience actually FLYING these jets, do you? I'm just saying........
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Old 09-26-2012, 05:27 AM
  #12  
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Originally Posted by hunterjah View Post
I'm not a pilot. I am an AA Gold/Platinum member that has been flying AA religiously since 1995. I flew to Atlanta last week and sat through one cancellation and three maintenance delays. I've never experienced this kind of delay on any one trip since my first flights in 1995. For the pilot union head to blame this on an aging fleet is a complete pile of sh*t.

I received the same email from Mrs Rubin. I have nothing to prove the case she makes, but I sure as hell know you can't blame this on an aging fleet. It's pretty funny these delays coincide with the voiding of AA's pilot contracts. But, hey, what do I know...I'm just the d*&khead buying $1,500 tickets to NY on American...so much for loyalty.
Hunterjah,

Let me give you the rest of the story. This airline, including the mechanics and pilots, are under extreme scrutiny from the FAA, because of largest fine ever against an airline, $162 million, for bad maintenance. The FAA is doing pre-flight inspections of both the interior and exterior of the planes, where they find items that need to be in the maintenance log. Some times the FAA tells the FO what he has found, which is great, but other times he does not tell the FO, just to see if these same items are reported. If those items aren't reported the FAA can fine the pilot for failure to report these items, which is $10,000!
Here is an example of what I am talking about. I showed up for a flight the other day out of DFW and the captain tells me that the FAA has done a preflight and there are items in the book that our maintenance was addressing, we took about a 30 minute delay to resolve these issues.

There are times we don't get to the plane until about 20 minutes before departure because of the way our sequence is scheduled by the company. We could be scheduled for 50 minutes on the ground, but have to change planes and terminals for the next leg of our trip. Our part one says we must tell the passengers good bye, which is good, but that takes 15-20 minutes, then we would have a 20 minute transit to the next gate which at best leaves us 20 before departure time. The FO still must do the preflight, which with this airline being watched more closely by the FAA, he does a very thorough inspection and takes his time so as not to miss even on little thing. So when he does find something that needs to be addressed that could possibly be 5 minutes before scheduled departure time. At that time maintenance is notified of the discrepancy and it is placed in the book.

So don't ever question our professionalism and commitment to safety! You have no idea what it takes just to get the minimum qualifications just to put in an application for a major airline. Many of us have served our country all of the world under very arduous conditions, and have lived to tell about it.

So don't question our integrity! Perhaps next time you should poke your head in the cockpit and tell the pilots thanks for a safe flight.
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Old 09-26-2012, 05:55 AM
  #13  
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Originally Posted by hunterjah View Post
I'm not a pilot. I am an AA Gold/Platinum member that has been flying AA religiously since 1995. I flew to Atlanta last week and sat through one cancellation and three maintenance delays. I've never experienced this kind of delay on any one trip since my first flights in 1995. For the pilot union head to blame this on an aging fleet is a complete pile of sh*t.

I received the same email from Mrs Rubin. I have nothing to prove the case she makes, but I sure as hell know you can't blame this on an aging fleet. It's pretty funny these delays coincide with the voiding of AA's pilot contracts. But, hey, what do I know...I'm just the d*&khead buying $1,500 tickets to NY on American...so much for loyalty.
Dear mr. d*&khead,

You were on Eagle from ATL-NY, not AA. Our operation sucks because AA doesn't fund or invest in it or its employees and treats labor just as poorly as the APA is treated (if not a little worse, since AA feels Eagle is wholly expendable). See the trend here? Get your topside head out of your bottom side hole.

Retard.
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Old 09-26-2012, 06:07 AM
  #14  
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Originally Posted by andy171773 View Post
Dear mr. d*&khead,

You were on Eagle from ATL-NY, not AA. Our operation sucks because AA doesn't fund or invest in it or its employees and treats labor just as poorly as the APA is treated (if not a little worse, since AA feels Eagle is wholly expendable). See the trend here? Get your topside head out of your bottom side hole.

Retard.
It's. Ritard. Like Rainman.

I sat in first class DFW to LGA on a new 737 when the man next to me volunteered to inform me about the design flaws of the 737. Interior and ex. Ask me why American went with the design on the bulkhead. After some responses he informed me that he is a million miler and knows what he was talking about. I just went to sleep. We hadnt even left the gate.
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Old 09-26-2012, 06:46 AM
  #15  
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Originally Posted by Sluggo300 View Post
I always wondered what made the people that buy those tickets believe that they are somehow qualified to critique the decisions that the Pilots make? Got a lot of experience actually FLYING these jets, do you? I'm just saying........
And how exactly did I claim that I had experience flying these jets? No, I do not fly the jets, nor do I want to. Also, I have a ton of respect for pilots and the skill it takes to perform the job you do. My premise in my "rant" was why feed the machine by having a union talking head point to this being a fleet issue when it's easily clear to see a sudden increase in cancellations happening at the same time the contract dispute is in full swing. I am DFW enough to know something's up when the board is full of cancellations.

I know nothing about the tools unions use in labor disputes and nor do I want to. I read all 15 pages of another discussion on this board about the AA situation and it was fascinating to read all the comments about how pilots finally have AA's "balls in hand" (not my quote). Seems like a concerted effort to me, but again, I'm only a paying passenger, I couldn't possibly have an opinion in this matter as I don't fly the planes. I genuinely hope both sides can come to an amicable conclusion as I really do have 100% brand loyalty to American. I would love to see this airline back at the top as I think the employees deserve as much. Having followed this forum for 2 years because of a love of aviation, my intent is not to **** on pilots in a pilots forum, just very curious to hear so many varying perspectives about why there are 300 cancelled flights every day.

@Andy171773, sorry, I was on AA - DFW to ATL...
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Old 09-26-2012, 06:58 AM
  #16  
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Originally Posted by hunterjah View Post
.My premise in my "rant" was why feed the machine by having a union talking head point to this being a fleet issue when it's easily clear to see a sudden increase in cancellations happening at the same time the contract dispute is in full swing. I am DFW enough to know something's up when the board is full of cancellations.
As a non-AA pilot, I find it comical how 'everybody knows' that the labor contract issue is the cause of the drop in reliability. Interestingly, every cited case of this alleged behavior is then refuted with a legitimate basis for the delay or cancellation.

I did a fair bit of DFW flying on my last trip. Did I see airport armageddon as some flyers and the media alleged? No. Everything appeared normal. No throngs of angry delayed passengers, no 'slow taxiing' AA/AE aircraft (as the know-it-alls in the coach cabin allege).

The traveling public has bought into the railroad job done by the very managers that drove the company into bankruptcy. Really convenient to use the rejection of a labor contract as cover to shift responsibility for your own reliability issues.

Last edited by LostInPA; 09-26-2012 at 06:59 AM. Reason: reworded first paragraph
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Old 09-26-2012, 07:03 AM
  #17  
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Originally Posted by LostInPA View Post
As a non-AA pilot, I find it comical how 'everybody knows' that the labor contract issue is the cause of the drop in reliability. Interestingly, every cited case of this alleged behavior is then refuted with a legitimate basis for the delay or cancellation.

I did a fair bit of DFW flying on my last trip. Did I see airport armageddon as some flyers and the media alleged? No. Everything appeared normal. No throngs of angry delayed passengers, no 'slow taxiing' AA/AE aircraft (as the know-it-alls in the coach cabin allege).
So, how do you explain a surge in cancellations and delays? Would really be interested to hear another reason. I'm pretty sure the AA fleet has been aging for "some" time...
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Old 09-26-2012, 07:26 AM
  #18  
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Originally Posted by hunterjah View Post
So, how do you explain a surge in cancellations and delays? Would really be interested to hear another reason. I'm pretty sure the AA fleet has been aging for "some" time...

Look at the rest of AA.
1)APA has been telling management of the need to hire pilots, to alleviate understaffing. Even though that's a WSJ link, you'll get the idea. Not working for AA, I'm still trying to find APA's statements from months ago, but telling management they need additional pilots to support the operation is not a new.

2)Thousands of mechanics, agents and support staff have found out that they are losing their jobs.
You think people want to give 110% to a company that's going to cut them? These affected individuals and families are worried about their lives and future and not AA now. Management told them they were expendable, and still expects them to perform as they have?

Dysfunctional organizations are rooted in bad management, not one labor group.
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Old 09-26-2012, 07:33 AM
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Originally Posted by hunterjah View Post
So, how do you explain a surge in cancellations and delays? Would really be interested to hear another reason. I'm pretty sure the AA fleet has been aging for "some" time...
The reason for the majority of cancellations is "op adm", that is the company is cancelling the flights because of a lot of different reasons, but lack of crews and maintenance problems are not in this category. In fact there are maybe a handful of flights that cancelled yesterday for crews. They are cancelling flights that don't have a large amount of bookings, which they have done in the past, so as to save money. The pilots don't get paid for trips that are cancelled, not sure about the flight attendants. They also save on gas, wear and tear, landing fees and a multitude of other things.
So don't buy into the propaganda from AMR that the pilots are the problem here. This **** poor management team is the problem.
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Old 09-26-2012, 08:07 AM
  #20  
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Originally Posted by hunterjah View Post
So, how do you explain a surge in cancellations and delays? Would really be interested to hear another reason. I'm pretty sure the AA fleet has been aging for "some" time...

not sure if you read this link from another thread on the AMR bankruptcy, but if you're looking for a little information, this blog entry is well written and insightful. Thanks to 80kts for finding the link and posting it.

Risk Report » Blog Archive » Response to Fox News Biased Reporting on American Airlines

Last edited by Gunga Galunga; 09-26-2012 at 08:15 AM. Reason: choice of wording
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