FDX- Crew Travel Audit
12-05-2008, 06:32 AM
#1
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Joined APC: Dec 2008
Posts: 43
FDX- Crew Travel Audit
Long time lurker...1st time poster 
Wondering if any FDX guys on the forum can help here.
Just got a message from Crew Travel Audit that they are deducting the "upgrade" portion of my deviation ticket for Business Select on WN. This is based on the fact that the flight was 4hr 29m and does not meet the 5hr requirement for upgrade.
What I need help with; I know there was a FCIF stating we could now use Business Select tickets on WN, but I almost positive it stated no requirements to use it, i.e. the 5hr upgrade rule. However, when searching the FCIF from the Co website, I was unable to locate this FCIF. Wondering if anyone on the forum has a copy of this FCIF, per chance??? Or if there is some way to search further back in the FCIFs? When I search for it, message says something like "not found for this time period." Don't even know how far back it searches?
I know it's a long shot, but as it stands I am set to get a Holiday "reach around" from the Company as the $232 in question will come out of my Dec 15th check. Wow, just in time for Christmas...Ho HO HO
Wondering if any FDX guys on the forum can help here.
Just got a message from Crew Travel Audit that they are deducting the "upgrade" portion of my deviation ticket for Business Select on WN. This is based on the fact that the flight was 4hr 29m and does not meet the 5hr requirement for upgrade.
What I need help with; I know there was a FCIF stating we could now use Business Select tickets on WN, but I almost positive it stated no requirements to use it, i.e. the 5hr upgrade rule. However, when searching the FCIF from the Co website, I was unable to locate this FCIF. Wondering if anyone on the forum has a copy of this FCIF, per chance??? Or if there is some way to search further back in the FCIFs? When I search for it, message says something like "not found for this time period." Don't even know how far back it searches?
I know it's a long shot, but as it stands I am set to get a Holiday "reach around" from the Company as the $232 in question will come out of my Dec 15th check. Wow, just in time for Christmas...Ho HO HO
Last edited by switch monkey; 12-05-2008 at 06:41 AM.
12-05-2008, 06:46 AM
#3
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Joined APC: Aug 2006
Position: 787 SO
Posts: 616
I use it whenever I'm forced to fly WN and have never been asked for anything other than the normal receipts/boarding passes. Sounds like they mistakenly think it's some kind of 'class of service' upgrade instead of just priority boarding (which is all it really is anyway). Oh, and a free drink too.
I would call your ACP and let him work it. I will look around and see if I still have a copy of the email/FCIF.
Maybe the company is just warming up the precontract PHP, but it seems a bit early.
I would call your ACP and let him work it. I will look around and see if I still have a copy of the email/FCIF.
Maybe the company is just warming up the precontract PHP, but it seems a bit early.
12-05-2008, 06:59 AM
#4
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Wow, see I just knew it wouldn't take very long to find someone on this board that was smater than me! It was in the April SIG notes! Good ammo... kids just might get presents for Christmas this year now
Thanks USMCFDX!
Thanks USMCFDX!
12-05-2008, 07:12 AM
#6
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Originally Posted by MEMFO4Ever
I use it whenever I'm forced to fly WN and have never been asked for anything other than the normal receipts/boarding passes. Sounds like they mistakenly think it's some kind of 'class of service' upgrade instead of just priority boarding (which is all it really is anyway). Oh, and a free drink.
I've been using them for some time and this is the 1st time I've had any sort of a problem, which is why I was so surprised. The tickets in question were a kind of a messed up deal. I had 3 deviation tickets for the month. Canceled one so I had additional bank $. Then called Global Travel and had them "upgrade" the fares. Instead of canceling and re-issuing the tickets, the agent just added on the Business Select difference. Crew Travel Audit is calling this a class upgrade (is there such a thing on WN
), which they are refusing to pay. Citing the fact that they fall short of the 5hr rule. Probably is just a mistake, but trying to get all the facts I can to support my case. Anyway, I appreciate all the help.Just in case anyone else finds themselves in this situation, I found it in the April 2008 SIG notes. Here it is...
Southwest Airlines Deadheads: We have received approval for “Business Select” service on all Southwest deadheads. If you get a pairing with one of these deadheads and don’t receive the upgraded status, please let us know.
Gotta go now and find some awesome avatar and figure out what my "snappy" signature line will be now that I am a full-fledged member of APC
12-05-2008, 07:16 AM
#7
Gets Weekends Off
Joined APC: Oct 2008
Posts: 148
Hopefully this isn't too far off the subject, while we're talking crew travel audits.
Seems like I get this crew notification just about every month now:
I always recheck, can't find anything I've missed, and still end up with a zero balance owed to company. Anyone else getting this, or is it just me?
Seems like I get this crew notification just about every month now:
From Crew Travel Audit: Our records indicate that you have credit card
transactions, deviation tickets or you have not completely submitted your
expense report for NOV08. This is a reminder to check the expense report
system to make sure these items are properly reconciled to the appropriate
expense report and that you have completed the submission of all reports. blah blah blah
transactions, deviation tickets or you have not completely submitted your
expense report for NOV08. This is a reminder to check the expense report
system to make sure these items are properly reconciled to the appropriate
expense report and that you have completed the submission of all reports. blah blah blah
12-05-2008, 07:24 AM
#8
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Posts: 43
Originally Posted by FANS cripple
Hopefully this isn't too far off the subject, while we're talking crew travel audits.
Seems like I get this crew notification just about every month now:
I always recheck, can't find anything I've missed, and still end up with a zero balance owed to company. Anyone else getting this, or is it just me?
Seems like I get this crew notification just about every month now:
I always recheck, can't find anything I've missed, and still end up with a zero balance owed to company. Anyone else getting this, or is it just me?
Only time I've got something like that is when I "earned" it. Usually not filing the report by the submission deadline... Just my experience. Your not suggesting there is a short coming in the FOX system, are you?
12-05-2008, 07:27 AM
#9
Gets Weekends Off
Joined APC: Aug 2006
Position: 1559
Posts: 1,533
Also, never forget that there are other ways to qualify for an upgrade. Duty time > 11:30 at the end of a trip is one of the easiest ways.
8.A.4
b. A class of service higher than coach shall be authorized if:
i. a deadhead exceeds 5 scheduled block hours; or
ii. a deadhead is included in a single duty period exceeding 11:30; or
iii. the scheduled block hours of a revenue flight plus the scheduled block hours of a deadhead in a single duty period exceed 8 hours. However, if a domestic duty period does not exceed 11:30 and a deadhead within that duty period does not exceed 1:30 (OAG) block, the deadhead may be scheduled in coach
8.A.4
b. A class of service higher than coach shall be authorized if:
i. a deadhead exceeds 5 scheduled block hours; or
ii. a deadhead is included in a single duty period exceeding 11:30; or
iii. the scheduled block hours of a revenue flight plus the scheduled block hours of a deadhead in a single duty period exceed 8 hours. However, if a domestic duty period does not exceed 11:30 and a deadhead within that duty period does not exceed 1:30 (OAG) block, the deadhead may be scheduled in coach
12-05-2008, 07:31 AM
#10
Gets Weekends Off
Joined APC: Oct 2008
Posts: 148
Originally Posted by switch monkey
Only time I've got something like that is when I "earned" it. Usually not filing the report by the submission deadline... Just my experience. Your not suggesting there is a short coming in the FOX system, are you?
Maybe I'm just sensitive.
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